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Desk Associate Jobs in Muskego, WI (NOW HIRING)

Marcus Hotels

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Hilton Milwaukee

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

The Marcus Corporation

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Marcus Hotels

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Employment Service Connection, Inc.

Be Seen First

Front Desk Administrator

Racine, WI · On-site

$15 - $17/hr (+ commission)

The Front Desk Administrator plays a vital role in managing the reception area and ensuring smooth ... associates, customers and the communities in which we conduct business. Our values are guiding ...

New

Marcus Hotels

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

Marcus Hotels

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

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All JobsDesk Associate JobsDesk Associate Jobs in Muskego, WI

Desk Associate information

See Muskego, WI salary details

$13

$20

$31

How much do desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desk associate in Muskego, WI is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.64 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Muskego, WI?

The most popular types of Desk jobs in Muskego, WI are:

What cities near Muskego, WI are hiring for Desk Associate jobs?

Cities near Muskego, WI with the most Desk Associate job openings:

Desk Associate jobs near you

Front Desk Agent

Marcus Hotels

Milwaukee, WI • On-site

$17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Part Time Front Desk Agent to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service. 

There's no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city's largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What you will be doing:

  • Greet and welcome guests as they arrive at the hotel.
  • Check guests in and out of rooms.
  • Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.
  • Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.
  • Promptly answer the phone in a professional and clear manner.
  • Maintain cash handling accuracy including responsibility for House Bank.
  • Other duties as assigned.


What we are looking for:

  • Excellent customer service skills and communication are required.
  • Previous hotel, receptionist, customer service, front desk or administrative experience preferred.
  • Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
  • High school diploma or equivalent required.
  • Ability to read, listen, and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergencies.


What's in it for you?

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another while maintaining your service with the company
  • Early wage access
  • Paid time off
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

Job Type: Part Time, Hourly

Shifts: variable

Pay Rate: $17/hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.  

The Hilton Milwaukee is an equal opportunity employer. 

What Marcus Hotels & Resorts employees say

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