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Desk Adjuster Jobs (NOW HIRING)

As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help.

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Desk Adjuster information

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$37K

$75.2K

$127.5K

How much do desk adjuster jobs pay per year?

As of Jun 15, 2026, the average yearly pay for desk adjuster in the United States is $75,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Desk Adjuster?

Desk Adjusters typically spend their day reviewing and evaluating insurance claims, corresponding with policyholders, claimants, and service providers by phone or email, and documenting their findings in claims management systems. They work closely with field adjusters, underwriters, and other team members to gather information and ensure claims are handled efficiently. Most of the work is office-based (sometimes remote) and involves handling multiple claims at various stages. The role requires balancing investigative work with customer service, prioritizing tasks, and meeting deadlines. Regular collaboration with internal and external stakeholders makes strong communication and organizational skills essential.

What is a Desk Adjuster job?

A Desk Adjuster is an insurance claims professional who assesses and processes claims remotely, usually from an office setting. They review policy details, gather documentation, and communicate with policyholders, contractors, and other stakeholders to determine claim validity and settlement amounts. Unlike field adjusters, they do not conduct on-site inspections but rely on photos, reports, and other evidence. Their role is essential in ensuring timely and accurate claims processing while maintaining compliance with company policies and regulations.

What not to say to claim adjuster?

When speaking with a desk adjuster, avoid making false statements, exaggerating damages, or providing incomplete information, as honesty and clarity are essential. Do not admit fault or speculate about causes of the loss, and remain professional and concise to facilitate an accurate assessment of your claim.

What jobs pay $2000 a day?

Some high-paying roles for desk adjusters or similar insurance professionals can reach $2,000 per day, especially with extensive experience, specialized skills, or in high-value claims such as large commercial or complex property claims. These positions often require advanced certifications, strong negotiation skills, and the ability to handle complex cases efficiently.

What is a desk adjuster?

A desk adjuster is an insurance claims professional who reviews and evaluates claims remotely, often working from an office or home. They analyze claim details, assess coverage, and determine settlement amounts without visiting the site, typically using claims management software and requiring good communication skills.

What type of adjuster gets paid the most?

In the insurance industry, independent or catastrophe adjusters tend to earn the highest salaries due to their specialized skills and the often urgent nature of their work. These adjusters handle large claims, natural disaster cases, and work on a contract basis, which can lead to higher compensation compared to staff or desk adjusters who work directly for insurance companies. Experience, certifications, and the complexity of claims also influence earning potential.

What are the key skills and qualifications needed to thrive in the Desk Adjuster position, and why are they important?

To thrive as a Desk Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by experience in claims or a related field. Familiarity with claims management software, estimating tools, and sometimes industry certifications such as AIC or CPCU are valuable assets. Strong analytical thinking, attention to detail, effective written and verbal communication, and excellent organizational skills set top performers apart. These skills ensure precise and timely claim resolutions while maintaining positive customer interactions and meeting regulatory requirements.

More about Desk Adjuster jobs
What cities are hiring for Desk Adjuster jobs? Cities with the most Desk Adjuster job openings:
What are the most commonly searched types of Desk Adjuster jobs? The most popular types of Desk Adjuster jobs are:
What states have the most Desk Adjuster jobs? States with the most job openings for Desk Adjuster jobs include:
Auto Claims Desk Adjuster Hybrid

Auto Claims Desk Adjuster Hybrid

Liberty Mutual

Plano, TX

$70K/yr

Full-time

Posted 8 days ago


Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

46th of 261 rated insurance


Job description

Description
Launch Your Auto Claims Career with a Fortune 100 Company!
No Claims Experience Needed, Paid Training & Licensing Included!
Location: Plano, TX (Must reside within 50 miles of our office)
Hybrid Role: Minimum 2 Days Per Month in Office
Additional In-Person Training Requirements for first 6 months.
Career Opportunity:
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.
As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!
Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster
You'd be a great fit if you are:
An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.
A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.
Qualifications
    • An engaging, outgoing personality and passion for helping customers
    • Able to think critically, use resources and seek answers when needed in virtual environment
    • Excellent oral, written, decision-making and organizational skills
    • Strong typing and multi-tasking capabilities in a structured paperless work environment
    • Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
    • General understanding of overall claim operations and key stakeholders.
    • College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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