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Insurance Desk Adjuster Jobs (NOW HIRING)

Allcat Claims Service

Inland Marine Desk Adjuster (Remote - Temporary W-2) We're seeking an experienced Inland Marine Desk Adjuster to support our team in a temporary W-2 role. If you have a strong background in inland ...

Allcat Claims Service

Inland Marine Desk Adjuster (Remote - Temporary W-2) We're seeking an experienced Inland Marine Desk Adjuster to support our team in a temporary W-2 role. If you have a strong background in inland ...

Elevate Claims Solutions

Desk Adjuster

Dallas, TX · On-site

The Desk Adjuster is responsible for the examination, evaluation, and resolution of property and casualty insurance claims. This role involves working with policyholders, claimants, agents, and other ...

Ryze Claim Solutions

Temporary Desk Adjuster

Dallas, TX · On-site

We are seeking an experienced and detail-oriented Temporary Desk Adjuster to join our growing team ... Prior experience in claims, insurance, administrative support, or related field * Strong policy ...

RYZE Claim Solutions

Temporary Desk Adjuster

Dallas, TX · Remote

We are seeking an experienced and detail-oriented Temporary Desk Adjuster to join our growing team ... Prior experience in claims, insurance, administrative support, or related field * Strong policy ...

Eberl

Desk Adjuster

Lakewood, CO · On-site

$50K/yr

The Desk Adjuster manages the full lifecycle of assigned claims, serving as both the subject matter expert and primary point of contact for the insured. This includes claim review and prior history ...

Eberl

Desk Adjuster

Lakewood, CO

$50K/yr

The Desk Adjuster manages the full lifecycle of assigned claims, serving as both the subject matter expert and primary point of contact for the insured. This includes claim review and prior history ...

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Insurance Desk Adjuster information

See salary details

$19.5K

$74.7K

$110.5K

How much do insurance desk adjuster jobs pay per year?

As of Aug 20, 2026, the average yearly pay for insurance desk adjuster in the United States is $74,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is an insurance desk adjuster?

Insurance Desk Adjusters are professionals who handle insurance claims from an office rather than visiting claim sites in person. They review documentation, assess damages, communicate with policyholders, and determine claim settlements using phone, email, and computer systems. Their work often involves analyzing reports, photographs, and other evidence to evaluate the validity of claims and ensure fair resolutions. Desk adjusters are commonly employed by insurance companies to manage a high volume of claims efficiently, especially for straightforward cases.

What are the key skills and qualifications needed to thrive as an insurance desk adjuster?

To thrive as an Insurance Desk Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant degree or industry certifications like adjuster licensing. Familiarity with claims management software, policy databases, and digital documentation tools is typically required. Strong analytical thinking, attention to detail, and clear communication help you effectively assess claims and negotiate settlements. These skills are crucial for ensuring accurate claims resolutions, regulatory compliance, and excellent customer service.

What are some common challenges insurance desk adjusters face when handling multiple claims simultaneously?

Insurance Desk Adjusters often manage a high volume of claims, which requires strong organizational and time management skills. A common challenge is prioritizing urgent cases while ensuring all documentation and communications are accurate and timely. Adjusters must also navigate complex policy details and occasionally deal with difficult conversations with policyholders, all while maintaining compliance with company and regulatory standards. Collaboration with field adjusters, underwriters, and other departments is essential to efficiently resolve claims and provide excellent customer service.

What is the difference between Insurance Desk Adjuster vs Insurance Field Adjuster?

AspectInsurance Desk AdjusterInsurance Field Adjuster
Work EnvironmentOffice-based, handling claims remotely or at claims centersOn-site, visiting accident sites or homes
Required CredentialsLicensing, insurance adjuster certification often requiredSimilar licensing and certifications as desk adjusters
Job FocusReviewing claims, negotiating settlements, documentationInspecting damages, assessing claims on-site
Employer UsageInsurance companies, claims centersInsurance companies, independent adjusting firms

The main difference between an Insurance Desk Adjuster and an Insurance Field Adjuster lies in their work environment and focus. Desk adjusters work primarily in offices, handling claims remotely, while field adjusters visit sites to assess damages. Both roles often require similar credentials and are employed within insurance companies or adjusting firms.

More about Insurance Desk Adjuster jobs

What cities are hiring for Insurance Desk Adjuster jobs?

Cities with the most Insurance Desk Adjuster job openings:

What states have the most Insurance Desk Adjuster jobs?

States with the most job openings for Insurance Desk Adjuster jobs include:

What job categories do people searching Insurance Desk Adjuster jobs look for?

The top searched job categories for Insurance Desk Adjuster jobs are:

Insurance Desk Adjuster jobs near you
Infographic showing various Insurance Desk Adjuster job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $74,680 per year, or $35.9 per hour.

Desk Adjuster

Frontline Insurance Managers Inc.

Lake Mary, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

At Frontline Insurance, we are on a mission to Make Things Better, and our Desk Adjuster plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.


What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Territory Personal Lines Underwriter, where you can make a meaningful impact and grow your career, your next adventure starts here!



Our Desk Adjuster enjoys robust benefits:

  • Remote work schedule!
  • Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
  • Financial Security: 401k Retirement Plan with a generous 9% match
  • Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.


What you can expect as a Desk Adjuster:

  • Verify facts of loss and pertinent information to analyze and confirm coverage.
  • Handle the adjusting of the entire claim, including collecting and reviewing all loss related facts, performing an analysis under the terms of the insurance policy to make coverage recommendation and issue payments within applicable authority level.
  • Contact insured(s) to schedule inspection of damaged property in a timely manner.
  • Keep insured(s) informed on all steps of the claim investigation and progress to resolution.
  • Determine the method and extent of investigation for each claim. Make assignment to outside experts or investigators when appropriate.
  • Review and analyze all investigative and claim material to determine the facts of the loss, in a timely manner.
  • Document all claim actions, inclusive of coverage and damage investigations, contacts, phone calls, emails, and correspondences in the claim file.
  • Check e-mails and messages daily. Respond to all calls, emails, and questions in a timely manner.
  • Establish ultimate reserves (anticipated cost to bring file to closure based on known facts) as soon as practical and monitor to adjust at the time of any exposure changing event.
  • Explain and appropriately respond to insureds, public adjusters, attorneys, contractors, and any additional involved parties to obtain needed information, complete a timely investigation, relay status updates, explain settlements and/or ultimate claim disposition.
  • Timely submit reserve and payment approval requests, as appropriate.
  • Identify claims requiring a Reservation of Rights or denial, draft appropriate coverage correspondence and refer for management approval.
  • Identify claims best suited to be be resolved through DFS Mediation and/or appraisal and timely demand appropriate ADR option.
  • Attend mediations, as assigned, and apply technical knowledge to facilitate claim resolution negotiations.
  • Apply advanced negotiation skills to effectuate direct resolution of disputed claims with insureds or their legal representative.
  • Coordinate appraisal process, maintaining communication necessary to ensure appraisal process is timely moving forward toward binding award.

What we are looking for as a Desk Adjuster:

  • Proficient in Xactimate.
  • Attention to detail.
  • Ability to multi-task.
  • Solid written and verbal communication skills.
  • Effective oral, written, organizational and analytical skills required.
  • Strong computer skills and the ability to work effectively under stress.
  • Interpersonal skills to develop relationship with insured’s, PA’s, opposing counsel, defense counsel, vendors, and contractors to enhance the appropriate flow of information.
  • Maintain Florida 520 License. Obtain Alabama, North Carolina, South Carolina, and Georgia, if applicant does not currently possess same.
  • Minimum 5 years’ experience and/or training in P & C Insurance or equivalent combination of education and experience.
  • Ability to regularly use computer and certain software programs. Strong computer and data entry skills required.

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.


Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.