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Insurance Desk Adjuster Jobs in Utah (NOW HIRING)

SAIA

Field Safety Representative

Salt Lake City, UT

Coordinates insurance, legal, and claims management activities involving adjuster interactions ... Ability to remain in a stationary position for extended periods while working at a computer or desk.

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All JobsInsurance Desk Adjuster JobsInsurance Desk Adjuster Jobs in Utah

Insurance Desk Adjuster information

See Utah salary details

$17.8K

$68K

$100.6K

How much do insurance desk adjuster jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance desk adjuster in Utah is $67,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Desk Adjuster vs Insurance Field Adjuster?

AspectInsurance Desk AdjusterInsurance Field Adjuster
Work EnvironmentOffice-based, handling claims remotely or at claims centersOn-site, visiting accident sites or homes
Required CredentialsLicensing, insurance adjuster certification often requiredSimilar licensing and certifications as desk adjusters
Job FocusReviewing claims, negotiating settlements, documentationInspecting damages, assessing claims on-site
Employer UsageInsurance companies, claims centersInsurance companies, independent adjusting firms

The main difference between an Insurance Desk Adjuster and an Insurance Field Adjuster lies in their work environment and focus. Desk adjusters work primarily in offices, handling claims remotely, while field adjusters visit sites to assess damages. Both roles often require similar credentials and are employed within insurance companies or adjusting firms.

What are some common challenges insurance desk adjusters face when handling multiple claims simultaneously?

Insurance Desk Adjusters often manage a high volume of claims, which requires strong organizational and time management skills. A common challenge is prioritizing urgent cases while ensuring all documentation and communications are accurate and timely. Adjusters must also navigate complex policy details and occasionally deal with difficult conversations with policyholders, all while maintaining compliance with company and regulatory standards. Collaboration with field adjusters, underwriters, and other departments is essential to efficiently resolve claims and provide excellent customer service.

What are the key skills and qualifications needed to thrive as an insurance desk adjuster?

To thrive as an Insurance Desk Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant degree or industry certifications like adjuster licensing. Familiarity with claims management software, policy databases, and digital documentation tools is typically required. Strong analytical thinking, attention to detail, and clear communication help you effectively assess claims and negotiate settlements. These skills are crucial for ensuring accurate claims resolutions, regulatory compliance, and excellent customer service.

What is an insurance desk adjuster?

Insurance Desk Adjusters are professionals who handle insurance claims from an office rather than visiting claim sites in person. They review documentation, assess damages, communicate with policyholders, and determine claim settlements using phone, email, and computer systems. Their work often involves analyzing reports, photographs, and other evidence to evaluate the validity of claims and ensure fair resolutions. Desk adjusters are commonly employed by insurance companies to manage a high volume of claims efficiently, especially for straightforward cases.

Is it hard to become an insurance desk adjuster?

Becoming an insurance desk adjuster typically requires relevant experience in insurance claims, strong communication skills, and often a certification such as the Adjuster License. The difficulty varies depending on individual qualifications and the specific employer’s requirements, but gaining experience and licensing are key steps in the process.
What are popular job titles related to Insurance Desk Adjuster jobs in Utah? For Insurance Desk Adjuster jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Insurance Desk Adjuster jobs in Utah look for? The top searched job categories for Insurance Desk Adjuster jobs in Utah are:
Insurance Desk Adjuster jobs near you
Infographic showing various Insurance Desk Adjuster job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $67,986 per year, or $32.7 per hour.

Property Claims Adjuster

Bear River Mutual Insurance Company

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description:

Why Bear River Mutual?

Bear River Mutual isn’t just a place to work — it’s a place where you can grow your career. With over 100 years of service, we’re proud of our legacy and continue to set high standards for service in the insurance industry. Our employees are the heart of our success, and we’re committed to creating a positive and supportive environment for our team.

  • Recognized as one of Utah's Best Companies to Work for by Utah Business Magazine.
  • A company that values work-life balance.
  • Opportunities for career growth and development — we love to promote from within!

Benefits
Bear River Mutual offers a wide range of employee benefits:

  • 120 hours of PTO for first-year employees
  • Profit sharing up to 8% (pro-rated dependent on start date)
  • Pension plan after five years of employment
  • Medical, Dental and Vision plans
  • Employer HSA contribution
  • Company 401(k) match up to 4%
  • Tuition reimbursement for job-related education
  • Paid Life Insurance
  • Eleven Paid Holidays
  • One Personal Day

Job description:


Responsible for the investigation, negotiation and resolution of Property Loss claims. This includes review of written estimate of repairs or replacement using computerized estimating software.


Responsible for documenting and organizing claim records to support payment. Must investigate and apply the appropriate policy coverage and legal analysis for payment of claims as well as third party liability. Projects the Company’s professional image.


As an exempt employee, this position is paid to get the job done, which may mean additional hours will need to be worked, depending on the circumstances.


The employee customarily and regularly exercises independent judgment and discretion.


Essential Job Functions and basic duties:


  • Maintains high standards for customer service relations. This includes prompt contact and follow up to resolve claim issues as well as actively pursuing claim investigation to reach an expedient resolution.
  • Conducts a thorough investigation of coverage, liability and damages. Must maintain supporting evidence for payment or denial.
  • Audits mitigation and repair estimates with documentation of damages from the desk. This may include reviewing photos, inventories, scope of damage, diagrams, etc.
  • Coordinates repairs or replacement of damaged property, temporary housing, emergency restoration and contents replacement.
  • Negotiates claim to a fair resolution.
  • Responsible for conducting risk analysis for home safety standards.
  • Prepares cost estimator to establish insurance to value.
  • Maintains an adequate claim reserve for anticipated loss and claim expense payments.
  • Responsible for managing costs in association with all aspects of recovery (subro, salvage and reinsurance) as well as loss adjustment expenses.
  • Understanding of and compliance with Utah Unfair Claim Practices Act.
  • Manages claims involving Public Adjusters.
  • Manages claims involving attorney repped clients and litigation.
  • Manages claims of high complexity, involving high authority and loss costs.

Other Job Functions:

Occasional onsite damage assessment or accident scene investigations, including measurements, photographs and witness contact.

Other duties as assigned.


Qualifications:

Education/Certification: College degree or equivalent training.

Required Knowledge: Working knowledge of property damage estimating.
Knowledge of computer related applications.
Working knowledge of Home construction.

Understanding of Insurance policy contracts and coverage.
Understanding of the Utah Unfair Claim Practices Act.


Skills/Abilities:

Excellent communication and public relations skills.
Well organized and attentive to detail.

Excellent negotiation skills.
Good computer skills.
Ability to problem solve and resolve conflict amicably.
Clean driving record.

Job Type: Full-time

Requirements: