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Insurance Desk Adjuster Jobs (NOW HIRING)

AlphaStaffHCM

Senior Property Field Adjuster

Jacksonville, NC · On-site

$69.92K - $133.62K/yr

You are not a desk adjuster. You prefer being in the field, walking properties, assessing damage ... Experience handling claims from first notice of loss through settlement with a standard insurance ...

AlphaStaffHCM

Senior Property Field Adjuster

Philadelphia, PA · On-site

$69.92K - $125.85K/yr

You are not a desk adjuster. You prefer being in the field, walking properties, assessing damage ... Experience handling claims from first notice of loss through settlement with a standard insurance ...

AlphaStaffHCM

Senior Property Field Adjuster

Tucson, AZ

$69.92K - $133.62K/yr

You are not a desk adjuster. You prefer being in the field, walking properties, assessing damage ... Experience handling claims from first notice of loss through settlement with a standard insurance ...

AlphaStaffHCM

Senior Property Field Adjuster

Fort Collins, CO · On-site

$69.92K - $133.62K/yr

You are not a desk adjuster. You prefer being in the field, walking properties, assessing damage ... Experience handling claims from first notice of loss through settlement with a standard insurance ...

Liberty Mutual

Auto Claims Desk Adjuster Hybrid

Plano, TX

$46.30K - $60.30K/yr

... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...

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Insurance Desk Adjuster information

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$19.5K

$74.7K

$110.5K

How much do insurance desk adjuster jobs pay per year?

As of Jun 1, 2026, the average yearly pay for insurance desk adjuster in the United States is $74,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Desk Adjuster, and why are they important?

To thrive as an Insurance Desk Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant degree or industry certifications like adjuster licensing. Familiarity with claims management software, policy databases, and digital documentation tools is typically required. Strong analytical thinking, attention to detail, and clear communication help you effectively assess claims and negotiate settlements. These skills are crucial for ensuring accurate claims resolutions, regulatory compliance, and excellent customer service.

What are some common challenges Insurance Desk Adjusters face when handling multiple claims simultaneously?

Insurance Desk Adjusters often manage a high volume of claims, which requires strong organizational and time management skills. A common challenge is prioritizing urgent cases while ensuring all documentation and communications are accurate and timely. Adjusters must also navigate complex policy details and occasionally deal with difficult conversations with policyholders, all while maintaining compliance with company and regulatory standards. Collaboration with field adjusters, underwriters, and other departments is essential to efficiently resolve claims and provide excellent customer service.

What are Insurance Desk Adjusters?

Insurance Desk Adjusters are professionals who handle insurance claims from an office rather than visiting claim sites in person. They review documentation, assess damages, communicate with policyholders, and determine claim settlements using phone, email, and computer systems. Their work often involves analyzing reports, photographs, and other evidence to evaluate the validity of claims and ensure fair resolutions. Desk adjusters are commonly employed by insurance companies to manage a high volume of claims efficiently, especially for straightforward cases.

What is the difference between Insurance Desk Adjuster vs Insurance Field Adjuster?

AspectInsurance Desk AdjusterInsurance Field Adjuster
Work EnvironmentOffice-based, handling claims remotely or at claims centersOn-site, visiting accident sites or homes
Required CredentialsLicensing, insurance adjuster certification often requiredSimilar licensing and certifications as desk adjusters
Job FocusReviewing claims, negotiating settlements, documentationInspecting damages, assessing claims on-site
Employer UsageInsurance companies, claims centersInsurance companies, independent adjusting firms

The main difference between an Insurance Desk Adjuster and an Insurance Field Adjuster lies in their work environment and focus. Desk adjusters work primarily in offices, handling claims remotely, while field adjusters visit sites to assess damages. Both roles often require similar credentials and are employed within insurance companies or adjusting firms.

More about Insurance Desk Adjuster jobs
What cities are hiring for Insurance Desk Adjuster jobs? Cities with the most Insurance Desk Adjuster job openings:
What states have the most Insurance Desk Adjuster jobs? States with the most job openings for Insurance Desk Adjuster jobs include:
What job categories do people searching Insurance Desk Adjuster jobs look for? The top searched job categories for Insurance Desk Adjuster jobs are:
Insurance Desk Adjuster jobs near you
Infographic showing various Insurance Desk Adjuster job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $74,680 per year, or $35.9 per hour.

Property Desk Adjuster - Dallas, TX.

York Risk Services

Farmers Branch, TX

Part-time

Posted 18 days ago

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Property Desk Adjuster - Dallas, TX.

PRIMARY PURPOSE: Handles losses and claims valued up to $15,000 for property and casualty insurers through the thorough examination of documents, records, loss reports, and other relevant documentation. Efficiently manages a case load using technology for efficient claim processing.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Evaluates insurance policies, claims forms, policies, endorsements, carrier instructions, and other records to determine insurance coverage.
  • Conducts thorough investigations, gathers official reports as needed, consults police and hospital records and inspects physical damage or written estimates for damages based on a conducted inspection to determine extent of company's liability and varying methods of investigation, according to type of insurance.
  • Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
  • Estimates cost of repair, replacement, or compensation.
  • Prepares report of findings and negotiates claim settlements by adhering to carrier instructions and obtaining necessary information. Issues settlement checks, files regulatory documents, and handles salvage and subrogation as applicable.
  • Recommends litigation by legal department when settlement cannot be negotiated.
  • Attends litigation hearings and participates in depositions as necessary.
  • Revises case reserves in assigned claims files to cover probable costs.
  • Maintains an expected caseload efficiently.
  • Utilizes technology and automation tools for efficient claim handling.
  • Sends claims exceeding $15,000 gross loss amount to leadership for authority approval.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Must obtain IIA-AIC designation within 12 to 18 months in the role. Appropriate state adjuster license is required.

Experience
Three (3) year of related experience or equivalent combination of education and experience required. Prior experience handling property and casualty claims a plus but not required.

Skills & Knowledge

  • Empathetic claims handling demeanor
  • Strong communication, analytical, organizational, and interpersonal skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Negotiating skills
  • Ability to create and complete comprehensive, accurate and constructive written reports
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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