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Insurance Desk Adjuster Jobs in Ohio (NOW HIRING)

Liberty Mutual

Field Property Claims Adjuster

Canton, OH · On-site

$57K - $96K/yr

The Field Property Claims Adjuster will be traveling locally to insured homes within Canton, OH ... desk. * Explain coverage of loss, assist policyholders with itemization of damages, emergency ...

Kisling, Nestico & Redick

Senior Paralegal

Columbus, OH · On-site

Communication * corresponding with clients, Attorney and insurance adjusters regarding case status ... desk and working on a computer. • Must be able to lift up to 40 pounds at times. • This job ...

Kisling, Nestico & Redick

Senior Paralegal

OH · On-site

Communication * corresponding with clients, Attorney and insurance adjusters regarding case status ... desk and working on a computer. • Must be able to lift up to 40 pounds at times. • This job ...

Kisling, Nestico & Redick

Senior Paralegal

Akron, OH · On-site

Communication * corresponding with clients, Attorney and insurance adjusters regarding case status ... desk and working on a computer. · Must be able to lift up to 40 pounds at times. · This job ...

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All JobsInsurance Desk Adjuster JobsInsurance Desk Adjuster Jobs in Ohio

Insurance Desk Adjuster information

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$18.5K

$71K

$105.1K

How much do insurance desk adjuster jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance desk adjuster in Ohio is $70,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $95,100.00 per year, depending on experience, location, and employer.

What is an insurance desk adjuster?

Insurance Desk Adjusters are professionals who handle insurance claims from an office rather than visiting claim sites in person. They review documentation, assess damages, communicate with policyholders, and determine claim settlements using phone, email, and computer systems. Their work often involves analyzing reports, photographs, and other evidence to evaluate the validity of claims and ensure fair resolutions. Desk adjusters are commonly employed by insurance companies to manage a high volume of claims efficiently, especially for straightforward cases.

What are the key skills and qualifications needed to thrive as an insurance desk adjuster?

To thrive as an Insurance Desk Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant degree or industry certifications like adjuster licensing. Familiarity with claims management software, policy databases, and digital documentation tools is typically required. Strong analytical thinking, attention to detail, and clear communication help you effectively assess claims and negotiate settlements. These skills are crucial for ensuring accurate claims resolutions, regulatory compliance, and excellent customer service.

What are some common challenges insurance desk adjusters face when handling multiple claims simultaneously?

Insurance Desk Adjusters often manage a high volume of claims, which requires strong organizational and time management skills. A common challenge is prioritizing urgent cases while ensuring all documentation and communications are accurate and timely. Adjusters must also navigate complex policy details and occasionally deal with difficult conversations with policyholders, all while maintaining compliance with company and regulatory standards. Collaboration with field adjusters, underwriters, and other departments is essential to efficiently resolve claims and provide excellent customer service.

What is the difference between Insurance Desk Adjuster vs Insurance Field Adjuster?

AspectInsurance Desk AdjusterInsurance Field Adjuster
Work EnvironmentOffice-based, handling claims remotely or at claims centersOn-site, visiting accident sites or homes
Required CredentialsLicensing, insurance adjuster certification often requiredSimilar licensing and certifications as desk adjusters
Job FocusReviewing claims, negotiating settlements, documentationInspecting damages, assessing claims on-site
Employer UsageInsurance companies, claims centersInsurance companies, independent adjusting firms

The main difference between an Insurance Desk Adjuster and an Insurance Field Adjuster lies in their work environment and focus. Desk adjusters work primarily in offices, handling claims remotely, while field adjusters visit sites to assess damages. Both roles often require similar credentials and are employed within insurance companies or adjusting firms.

What are popular job titles related to Insurance Desk Adjuster jobs in Ohio?

For Insurance Desk Adjuster jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Desk Adjuster jobs in Ohio look for?

The top searched job categories for Insurance Desk Adjuster jobs in Ohio are:

Insurance Desk Adjuster jobs near you
Infographic showing various Insurance Desk Adjuster job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,998 per year, or $34.1 per hour.

Field Property Claims Adjuster

Liberty Mutual Insurance

Canton, OH • On-site

$57K/yr

Full-time

Re-posted 15 days ago

Liberty Mutual rating

8.8

Company rating: 8.8 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

47th of 311 rated insurance

Job description

Description
Join us as a Field Property Claims Adjuster where you'll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner's property. This is a role where people who love every day to be new, different and exciting, can thrive - you'll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support.
The Field Property Claims Adjuster will be traveling locally to insured homes within Canton, OH (44709) and surrounding areas. To be successful within the role, candidates should live within or near this area.
Sign-On Bonus Available! We're offering a sign-on bonus for experienced and actively licensed new hires.
What you'll do
  • Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage.
  • Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure.
  • Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk.
  • Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements.
  • Work with and coordinate a few vendor services such as contractors, emergency repair, cleaning services and various replacement services.
  • May be called upon for catastrophe duty.

Position details
  • Territory-based work: Most workdays will be spent in the field within your assigned local territory, giving you the opportunity to work directly with customers and gain hands-on experience.
  • Training & support: To set you up for success, you'll participate in a comprehensive 5-month training program, which includes:
    • Primarily virtual and on-the-job learning.
    • Two short in-person training sessions (Weeks 4 and 7) at our Lewisville, TX office.
    • Limited overnight travel for training and team meetings (typically less than 10%).
  • Mileage Reimbursement: This role offers mileage reimbursement. You may qualify for a company-provided vehicle once mileage requirements are met. Additional details will be provided if you advance in the selection process.

Qualifications
  • Working knowledge of claims handling procedures and operations.
  • Proven ability to provide exceptional customer service.
  • Effective negotiation skills.
  • Ability to effectively and independently manage workload while exhibiting good judgment.
  • Strong written/oral communication and interpersonal skills.
  • Computer skills with the ability to work with multi-faceted systems.
  • The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience.
  • Ability to obtain proper licensing as required.
  • The ability to handle multiple competing priorities and organize your day.
  • Strong time management and organizational skills.
  • Demonstrated understanding of building construction principles.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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