... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
$46K - $70K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
$46K - $70K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Plano, TX · On-site
$46K - $60K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Plano, TX · On-site
$46K - $60K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
General Liability and Auto Liability Adjuster II
Houston, TX · On-site
$70K - $75K/yr
This position is for an in-house desk adjuster located in Arlington Texas. The ideal candidate will ... Employer paid life and disability insurance * 401(k) with company match * Paid time off (PTO) and ...
New
Quick apply
General Liability and Auto Liability Adjuster II
Houston, TX · On-site
$70K - $75K/yr
This position is for an in-house desk adjuster located in Arlington Texas. The ideal candidate will ... Employer paid life and disability insurance * 401(k) with company match * Paid time off (PTO) and ...
New
Auto Claims Desk Adjuster Hybrid
$46K - $84K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
$46K - $84K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
$46K - $70K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
$46K - $70K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Hayden, ID · On-site
$47K - $62K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Hayden, ID · On-site
$47K - $62K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Orlando, FL · On-site
$46K - $60K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Orlando, FL · On-site
$46K - $60K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Lead Litigation Desk Adjuster - Construction Defect
Madison, WI · On-site +1
$88K - $145K/yr
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Lead Litigation Desk Adjuster - Construction Defect
Madison, WI · On-site +1
$88K - $145K/yr
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Lead Litigation Desk Adjuster - Construction Defect
$88K - $145K/yr
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Lead Litigation Desk Adjuster - Construction Defect
$88K - $145K/yr
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Auto Claims Desk Adjuster Hybrid
Liberty Lake, WA · On-site
$46K - $84K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Liberty Lake, WA · On-site
$46K - $84K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Liberty Lake, WA · On-site
$49K - $64K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Liberty Lake, WA · On-site
$49K - $64K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Post Falls, ID · On-site
$46K - $84K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Auto Claims Desk Adjuster Hybrid
Post Falls, ID · On-site
$46K - $84K/yr
... Mutual Insurance as an Auto Claims Representative. As a licensed claims adjuster, you will be ... fulfilling the promise we made to our customers when they purchased their policy by working with ...
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Handles Additional Insured claims under multiple policy types and numerous endorsements. Strong negotiations skills when dealing with general contractor attorneys and adjusters. Make independent ...
Insurance Desk Adjuster information
See salary details
$19.5K - $27.8K
1% of jobs
$27.8K - $36K
2% of jobs
$36K - $44.3K
6% of jobs
$49.9K is the 25th percentile. Wages below this are outliers.
$44.3K - $52.6K
23% of jobs
$52.6K - $60.9K
7% of jobs
$60.9K - $69.1K
7% of jobs
The median wage is $74.3K / yr.
$69.1K - $77.4K
4% of jobs
$77.4K - $85.7K
7% of jobs
$85.7K - $94K
6% of jobs
$96.6K is the 75th percentile. Wages above this are outliers.
$94K - $102.2K
31% of jobs
$102.2K - $110.5K
4% of jobs
$19.5K
$74.7K
$110.5K
How much do insurance desk adjuster jobs pay per year?
As of Jul 10, 2026, the average yearly pay for insurance desk adjuster in the United States is $74,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $100,000.00 per year, depending on experience, location, and employer.
Do desk adjusters get paid for denying claims?
Insurance desk adjusters are typically paid a salary or hourly wage regardless of whether they approve or deny claims. Their compensation is not directly linked to claim outcomes but depends on their role, experience, and the employer's pay structure. Denying claims is part of their job to ensure accurate and fair assessments based on policy terms and evidence.
What is the difference between Insurance Desk Adjuster vs Insurance Field Adjuster?
| Aspect | Insurance Desk Adjuster | Insurance Field Adjuster |
|---|---|---|
| Work Environment | Office-based, handling claims remotely or at claims centers | On-site, visiting accident sites or homes |
| Required Credentials | Licensing, insurance adjuster certification often required | Similar licensing and certifications as desk adjusters |
| Job Focus | Reviewing claims, negotiating settlements, documentation | Inspecting damages, assessing claims on-site |
| Employer Usage | Insurance companies, claims centers | Insurance companies, independent adjusting firms |
The main difference between an Insurance Desk Adjuster and an Insurance Field Adjuster lies in their work environment and focus. Desk adjusters work primarily in offices, handling claims remotely, while field adjusters visit sites to assess damages. Both roles often require similar credentials and are employed within insurance companies or adjusting firms.
What are some common challenges Insurance Desk Adjusters face when handling multiple claims simultaneously?
Insurance Desk Adjusters often manage a high volume of claims, which requires strong organizational and time management skills. A common challenge is prioritizing urgent cases while ensuring all documentation and communications are accurate and timely. Adjusters must also navigate complex policy details and occasionally deal with difficult conversations with policyholders, all while maintaining compliance with company and regulatory standards. Collaboration with field adjusters, underwriters, and other departments is essential to efficiently resolve claims and provide excellent customer service.
What are the key skills and qualifications needed to thrive as an Insurance Desk Adjuster, and why are they important?
To thrive as an Insurance Desk Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, often supported by a relevant degree or industry certifications like adjuster licensing. Familiarity with claims management software, policy databases, and digital documentation tools is typically required. Strong analytical thinking, attention to detail, and clear communication help you effectively assess claims and negotiate settlements. These skills are crucial for ensuring accurate claims resolutions, regulatory compliance, and excellent customer service.
What are Insurance Desk Adjusters?
Insurance Desk Adjusters are professionals who handle insurance claims from an office rather than visiting claim sites in person. They review documentation, assess damages, communicate with policyholders, and determine claim settlements using phone, email, and computer systems. Their work often involves analyzing reports, photographs, and other evidence to evaluate the validity of claims and ensure fair resolutions. Desk adjusters are commonly employed by insurance companies to manage a high volume of claims efficiently, especially for straightforward cases.
What is the highest paid insurance adjuster?
Senior or specialized insurance desk adjusters with extensive experience, advanced certifications, or working in high-value claims can earn salaries exceeding $100,000 annually. Factors such as location, employer, and the complexity of claims influence top earnings in this role.
Is claim adjusting a dying field?
Claim adjusting is a stable profession within the insurance industry, with demand driven by ongoing insurance claims and regulatory requirements. While technology such as claims management software and automation tools are changing some processes, the need for human adjusters remains essential for complex claims, investigations, and customer interactions.
What is an insurance desk adjuster?
An insurance desk adjuster is a claims professional who evaluates insurance claims, investigates damages, and determines coverage and settlement amounts. They typically work in an office environment, use claims management software, and may require licensing or certifications depending on the region.
More about Insurance Desk Adjuster jobs
What cities are hiring for Insurance Desk Adjuster jobs? Cities with the most Insurance Desk Adjuster job openings:
What states have the most Insurance Desk Adjuster jobs? States with the most job openings for Insurance Desk Adjuster jobs include:
What job categories do people searching Insurance Desk Adjuster jobs look for? The top searched job categories for Insurance Desk Adjuster jobs are:
- Progressive Insurance Adjuster
- Liberty Mutual Claims Adjuster
- Remote Aaa Claims Adjuster
- Telephone Adjuster
- Contract Aviation Claims Adjuster
- Seasonal International Claims Adjuster
- 1099 Adjuster
- Commission Tpa Claims Adjuster
- Entry Level Aviation Claims Adjuster
- Urgently Hiring Liberty Mutual Claims Adjuster
Liberty Mutual rating
8.9
Based on 144 frontline employees who took The Breakroom Quiz
31st of 278 rated insurance
Job description
Description
Launch Your Auto Claims Career with a Fortune 100 Company!
No Claims Experience Needed, Paid Training & Licensing Included!
Location: Liberty Lake (Must reside within 50 miles of our office)
Hybrid Role: Minimum 2 Days Per Month in Office
Additional In-Person Training Requirements for first 6 months.
Career Opportunity:
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.
As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!
Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster
You'd be a great fit if you are:
An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.
A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.
Qualifications
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
Launch Your Auto Claims Career with a Fortune 100 Company!
No Claims Experience Needed, Paid Training & Licensing Included!
Location: Liberty Lake (Must reside within 50 miles of our office)
Hybrid Role: Minimum 2 Days Per Month in Office
Additional In-Person Training Requirements for first 6 months.
Career Opportunity:
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals. Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.
As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. There are many moving pieces you will manage. You need to have strong organizational skills and be a time management expert, love problem solving and helping others. Your job is speaking to and engaging customers who have just been in an accident and need your help, this is where the passion for service comes into play. We strive to treat our customers as we would want to be treated!
Learn more about this role: A Day in the Life of an Auto-Physical Claims Adjuster
You'd be a great fit if you are:
An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers.
A Customer-Centric Claims Representative: Integrity is in your nature. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow.
Qualifications
-
- An engaging, outgoing personality and passion for helping customers
- Able to think critically, use resources and seek answers when needed in virtual environment
- Excellent oral, written, decision-making and organizational skills
- Strong typing and multi-tasking capabilities in a structured paperless work environment
- Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
- General understanding of overall claim operations and key stakeholders.
- College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
What Liberty Mutual employees say
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Get the full story on Breakroom
About Liberty Mutual
Sourced by ZipRecruiter
Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Boston, MA, US