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Desk Adjuster Jobs (NOW HIRING)

Liberty Mutual

Auto Claims Desk Adjuster Hybrid

Plano, TX

$46K - $60K/yr

As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help.

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Desk Adjuster information

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$37K

$75.2K

$127.5K

How much do desk adjuster jobs pay per year?

As of Jul 15, 2026, the average yearly pay for desk adjuster in the United States is $75,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Desk Adjuster?

Desk Adjusters typically spend their day reviewing and evaluating insurance claims, corresponding with policyholders, claimants, and service providers by phone or email, and documenting their findings in claims management systems. They work closely with field adjusters, underwriters, and other team members to gather information and ensure claims are handled efficiently. Most of the work is office-based (sometimes remote) and involves handling multiple claims at various stages. The role requires balancing investigative work with customer service, prioritizing tasks, and meeting deadlines. Regular collaboration with internal and external stakeholders makes strong communication and organizational skills essential.

What is a Desk Adjuster job?

A Desk Adjuster is an insurance claims professional who assesses and processes claims remotely, usually from an office setting. They review policy details, gather documentation, and communicate with policyholders, contractors, and other stakeholders to determine claim validity and settlement amounts. Unlike field adjusters, they do not conduct on-site inspections but rely on photos, reports, and other evidence. Their role is essential in ensuring timely and accurate claims processing while maintaining compliance with company policies and regulations.

Is claim adjusting a dying field?

Claim adjusting is a stable profession with ongoing demand, especially as insurance claims continue to grow due to various risks. Desk adjusters, who evaluate claims from an office setting, are increasingly using technology and digital tools, but the need for experienced adjusters remains steady across the industry.

Do desk adjusters get paid for denying claims?

Desk adjusters are typically paid a salary or hourly wage regardless of whether they approve or deny claims. Their compensation is based on their role and experience, not on the outcome of individual claims. Denying claims is part of their job to ensure accurate and fair assessments, and it does not directly affect their pay.

What is a desk adjuster?

A desk adjuster is an insurance claims professional who evaluates and processes claims from policyholders primarily through phone, email, or written communication. They review claim details, determine coverage, and authorize settlements without visiting the site, often using claims management software and requiring knowledge of insurance policies. This role typically involves strong communication skills and attention to detail.

What type of adjuster gets paid the most?

In the insurance industry, independent or catastrophe adjusters tend to earn higher salaries than staff or desk adjusters due to their specialized skills and often higher workload during large-scale claims. Catastrophe adjusters, who handle major disaster claims, typically receive higher pay and may work on a contract basis with additional per-claim or per-day compensation. Advanced certifications and experience can also lead to higher earnings for adjusters in specialized roles.

What are the key skills and qualifications needed to thrive in the Desk Adjuster position, and why are they important?

To thrive as a Desk Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by experience in claims or a related field. Familiarity with claims management software, estimating tools, and sometimes industry certifications such as AIC or CPCU are valuable assets. Strong analytical thinking, attention to detail, effective written and verbal communication, and excellent organizational skills set top performers apart. These skills ensure precise and timely claim resolutions while maintaining positive customer interactions and meeting regulatory requirements.

More about Desk Adjuster jobs
What cities are hiring for Desk Adjuster jobs? Cities with the most Desk Adjuster job openings:
What are the most commonly searched types of Desk Adjuster jobs? The most popular types of Desk Adjuster jobs are:
What states have the most Desk Adjuster jobs? States with the most job openings for Desk Adjuster jobs include:
What job categories do people searching Desk Adjuster jobs look for? The top searched job categories for Desk Adjuster jobs are:
Desk Adjuster jobs near you
Infographic showing various Desk Adjuster job openings in the United States as of July 2026, with employment types broken down into 2% Internship, 93% Full Time, 2% Part Time, and 3% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution, with an average salary of $75,193 per year, or $36.2 per hour.
Homeowners Liability Desk Adjuster - 1099 Florida-Licensed

Homeowners Liability Desk Adjuster - 1099 Florida-Licensed

CCMS & Associates

Dunedin, FL • Remote

$75K - $93K/yr

Contractor

Re-posted 5 days ago

Job description

CCMS & Associates is seeking a homeowners liability desk adjuster (Florida-licensed) with at least 5 years experience. This position is ready to be filled immediately. Now is the time to join our team!  
Requirements:

  • Minimum 5 years homeowners liability adjusting experience
  • Working computer/laptop - internet access and Microsoft Word required
  • Strong time management and customer service skills
  • Currently active Florida adjusters license *must be self-appointed*
Responsibilities:
  • Conduct in-depth investigations into liability claims to gather facts regarding the loss
  • Investigate claims by obtaining recorded statements from insureds, claimants, or witnesses, and by interviewing fire, police, or other government officials
  • Maintain compliance on each claim in an active caseload
  • Review applicable coverage forms and endorsements, and provide a thorough analysis of issues in well-documented reports to client
  • Maintain acceptable product quality through compliance with established best practices
Knowledge and Skills:
  • In-depth knowledge of liability insurance coverage and industry standards
  • Ability to prepare full-captioned reports by collecting and summarizing required information
  • Strong verbal and written communication skills
  • Prompt, reliable, and friendly
  • Detail-oriented individual to accurately gather and analyze information to avoid errors

CCMS & Associates offers multi-line claim adjusting and third-party administration services dedicated to solving the challenges of the complex claim in the property and casualty insurance industry. We create programs that drive a successful claim life cycle while strategically managing all aspects of the complicated issues carriers and policyholders are facing.  Servicing excess and surplus/domestic carriers in the United States.

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