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Desk Adjuster Jobs (NOW HIRING)

Eberl

Desk Adjuster

Lakewood, CO · On-site

Physical Activities and Requirements Work involves prolonged periods sitting at a desk; continuously working on a computer using manual dexterity; operating office equipment, cell phone usage ...

Eberl

Desk Adjuster

Lakewood, CO · On-site

$50K/yr

Physical Activities and Requirements Work involves prolonged periods sitting at a desk; continuously working on a computer using manual dexterity; operating office equipment, cell phone usage ...

AlphaStaffHCM

Senior Property Field Adjuster

Tucson, AZ

$69K - $133K/yr

You are not a desk adjuster. You prefer being in the field, walking properties, assessing damage firsthand, and making decisions based on what you see, not just what's written in a file. You take ...

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Desk Adjuster information

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$75.2K

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How much do desk adjuster jobs pay per year?

As of Jun 15, 2026, the average yearly pay for desk adjuster in the United States is $75,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Desk Adjuster?

Desk Adjusters typically spend their day reviewing and evaluating insurance claims, corresponding with policyholders, claimants, and service providers by phone or email, and documenting their findings in claims management systems. They work closely with field adjusters, underwriters, and other team members to gather information and ensure claims are handled efficiently. Most of the work is office-based (sometimes remote) and involves handling multiple claims at various stages. The role requires balancing investigative work with customer service, prioritizing tasks, and meeting deadlines. Regular collaboration with internal and external stakeholders makes strong communication and organizational skills essential.

What is a Desk Adjuster job?

A Desk Adjuster is an insurance claims professional who assesses and processes claims remotely, usually from an office setting. They review policy details, gather documentation, and communicate with policyholders, contractors, and other stakeholders to determine claim validity and settlement amounts. Unlike field adjusters, they do not conduct on-site inspections but rely on photos, reports, and other evidence. Their role is essential in ensuring timely and accurate claims processing while maintaining compliance with company policies and regulations.

What not to say to claim adjuster?

When speaking with a desk adjuster, avoid making false statements, exaggerating damages, or providing incomplete information, as honesty and clarity are essential. Do not admit fault or speculate about causes of the loss, and remain professional and concise to facilitate an accurate assessment of your claim.

What jobs pay $2000 a day?

Some high-paying roles for desk adjusters or similar insurance professionals can reach $2,000 per day, especially with extensive experience, specialized skills, or in high-value claims such as large commercial or complex property claims. These positions often require advanced certifications, strong negotiation skills, and the ability to handle complex cases efficiently.

What is a desk adjuster?

A desk adjuster is an insurance claims professional who reviews and evaluates claims remotely, often working from an office or home. They analyze claim details, assess coverage, and determine settlement amounts without visiting the site, typically using claims management software and requiring good communication skills.

What type of adjuster gets paid the most?

In the insurance industry, independent or catastrophe adjusters tend to earn the highest salaries due to their specialized skills and the often urgent nature of their work. These adjusters handle large claims, natural disaster cases, and work on a contract basis, which can lead to higher compensation compared to staff or desk adjusters who work directly for insurance companies. Experience, certifications, and the complexity of claims also influence earning potential.

What are the key skills and qualifications needed to thrive in the Desk Adjuster position, and why are they important?

To thrive as a Desk Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by experience in claims or a related field. Familiarity with claims management software, estimating tools, and sometimes industry certifications such as AIC or CPCU are valuable assets. Strong analytical thinking, attention to detail, effective written and verbal communication, and excellent organizational skills set top performers apart. These skills ensure precise and timely claim resolutions while maintaining positive customer interactions and meeting regulatory requirements.

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Desk Adjuster jobs near you
Desk Adjuster - Residential Property Claims

Desk Adjuster - Residential Property Claims

Crawford and Company

Peachtree Corners, GA • On-site

Full-time

Posted 23 days ago

Job description

Job Description
We are expanding our in-office Desk Operations and looking for experienced adjusters who want to handle Property wind and hail claims from a desk. These Desk Adjusters will utilize technology to gather information and evaluate the loss. They will then analyze that information, determine coverage, and settle the losses with minimal supervision. You must have the ability to maintain high claim standards, produce a quality claim file and deliver excellent customer service.
Responsibilities
  • Examines claim forms, policies and endorsements, client instructions and other records when available to determine coverage.
  • Effectively communicates claim process via written correspondence and phone. Position requires making outbound phone calls as well as staffing an inbound phone call rotary throughout the day.
  • Utilizes current technology to investigate property losses, make coverage determination, set reserves, review, and analyze written information and estimate damages.
  • Prepare reports by collecting and summarizing information required by client, local, state, and federal government and by Crawford.
  • Settles claims by determining insurance carrier's liability, client's instructions and authority levels issuing settlement checks, creating regulatory and other letters required by the client. Consistent, proactive communication with customers throughout the entirety of the claims process is also required.
  • Achieves required Service Level Agreements "SLA" as set forth by client and/or Crawford for claim handling process.
  • Maintains expected case load.
  • Maintains company reputation and integrity of insurance products by complying with federal and state regulations, service standards and client requirements.
  • Maintains adjuster licenses in all required states as well as professional and technical knowledge through continuing education.
  • Always upholds the Crawford Code of Business Conduct.
  • Participates in special projects or perform duties in other areas as requested.

Qualifications
  • College degree or an equivalent combination of education and experience.
  • One year of experience investigating, evaluating and creating estimates for exterior and interior residential property claim.
  • Experience in insurance, construction, damage evaluation and estimating, building repair or similar backgrounds preferred.
  • Continuous interaction with claimants, clients, and supervisors to exchange information, decisions may involve analysis of alternative courses of action.
  • Good verbal and written communication skills.
  • Familiarity with residential and commercial property insurance policies, terms, and conditions.
  • Good attention to detail.
  • Strong analytical and mathematical ability.
  • Knowledge of insurance industry, terminology, customs, and practices.
  • Working knowledge of ISO policies, terms, and conditions
  • Computer skills and learning new technology are critical to this position. Candidate will need to have a passion for learning, exploring, and applying new technologies, apps, and software.
  • Working experience in Xactimate / Xactware software applications. Also looking for Symbility users.
  • Ability to work independently.
  • Must have current home state license or designated home state license. Must be eligible to obtain additional adjuster's licenses in multiple states as needed.
  • Acceptable results on pre-employment drug screen, criminal background check and motor vehicle records check.
  • Bilingual a plus.
  • Good communication skills, organizational ability, technical knowledge, and computer skills.

About Us
About Crawford
Crawford is the world's largest publicly listed claims management company operating in more than 70 countries. Crawford has been in operation for over 80 years and is committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.
Crawford is the only provider in Australia to offer services across the entire claim lifecycle - from 'first notification of loss' through to litigation:
  • Loss adjusting - property, major and complex loss, catastrophe response
  • Third-party administration (Crawford TPA is a Lloyd's accredited provider)
  • Forensic accounting including business interruption expertise
  • Cyber response
  • Managed repair services (Contractor Connection)
  • Quantity surveying, forensic engineering & building consultancy (CRD Building Consultants)
  • Legal services (HBA Legal)

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