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Desk Adjuster Jobs (NOW HIRING)

Allcat Claims Service

Inland Marine Desk Adjuster (Remote - Temporary W-2) We're seeking an experienced Inland Marine Desk Adjuster to support our team in a temporary W-2 role. If you have a strong background in inland ...

Allcat Claims Service

Inland Marine Desk Adjuster (Remote - Temporary W-2) We're seeking an experienced Inland Marine Desk Adjuster to support our team in a temporary W-2 role. If you have a strong background in inland ...

Elevate Claims Solutions

Desk Adjuster

Dallas, TX · On-site

The Desk Adjuster is responsible for the examination, evaluation, and resolution of property and casualty insurance claims. This role involves working with policyholders, claimants, agents, and other ...

Ryze Claim Solutions

Temporary Desk Adjuster

Dallas, TX · On-site

We are seeking an experienced and detail-oriented Temporary Desk Adjuster to join our growing team. If you thrive in a fast-paced environment where your expertise, organization, and decision-making ...

Ryze Claim Solutions

Temporary Desk Adjuster

Dallas, TX · On-site

We are seeking an experienced and detail-oriented Temporary Desk Adjuster to join our growing team. If you thrive in a fast-paced environment where your expertise, organization, and decision-making ...

Eberl

Desk Adjuster

Lakewood, CO · On-site

$50K/yr

The Desk Adjuster manages the full lifecycle of assigned claims, serving as both the subject matter expert and primary point of contact for the insured. This includes claim review and prior history ...

Eberl

Desk Adjuster

Lakewood, CO

$50K/yr

The Desk Adjuster manages the full lifecycle of assigned claims, serving as both the subject matter expert and primary point of contact for the insured. This includes claim review and prior history ...

Allstate

Desk Property Adjuster - NC

Concord, NC · On-site +1

$68K - $104K/yr

As a Property Desk Adjuster, you will investigate and evaluate homeowners property claims from start to finish. You will confirm the facts of loss, determine coverage, assess damages, and negotiate ...

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Desk Adjuster information

See salary details

$37K

$75.2K

$127.5K

How much do desk adjuster jobs pay per year?

As of Aug 20, 2026, the average yearly pay for desk adjuster in the United States is $75,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What is a desk adjuster?

A Desk Adjuster is an insurance claims professional who assesses and processes claims remotely, usually from an office setting. They review policy details, gather documentation, and communicate with policyholders, contractors, and other stakeholders to determine claim validity and settlement amounts. Unlike field adjusters, they do not conduct on-site inspections but rely on photos, reports, and other evidence. Their role is essential in ensuring timely and accurate claims processing while maintaining compliance with company policies and regulations.

What does a desk adjuster do?

Desk Adjusters typically spend their day reviewing and evaluating insurance claims, corresponding with policyholders, claimants, and service providers by phone or email, and documenting their findings in claims management systems. They work closely with field adjusters, underwriters, and other team members to gather information and ensure claims are handled efficiently. Most of the work is office-based (sometimes remote) and involves handling multiple claims at various stages. The role requires balancing investigative work with customer service, prioritizing tasks, and meeting deadlines. Regular collaboration with internal and external stakeholders makes strong communication and organizational skills essential.

What are the key skills and qualifications needed to thrive as a desk adjuster?

To thrive as a Desk Adjuster, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by experience in claims or a related field. Familiarity with claims management software, estimating tools, and sometimes industry certifications such as AIC or CPCU are valuable assets. Strong analytical thinking, attention to detail, effective written and verbal communication, and excellent organizational skills set top performers apart. These skills ensure precise and timely claim resolutions while maintaining positive customer interactions and meeting regulatory requirements.

Do desk adjusters work from home?

Many desk adjusters work remotely, especially those handling claims and documentation, which can be done from a home office with internet access. However, some roles may require in-office presence for meetings, training, or claim inspections, depending on the employer and specific job duties.
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Desk Adjuster jobs near you
Infographic showing various Desk Adjuster job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,193 per year, or $36.2 per hour.

Desk Adjuster

Frontline Insurance Managers Inc.

Lake Mary, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

At Frontline Insurance, we are on a mission to Make Things Better, and our Desk Adjuster plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.


What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Territory Personal Lines Underwriter, where you can make a meaningful impact and grow your career, your next adventure starts here!



Our Desk Adjuster enjoys robust benefits:

  • Remote work schedule!
  • Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
  • Financial Security: 401k Retirement Plan with a generous 9% match
  • Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.


What you can expect as a Desk Adjuster:

  • Verify facts of loss and pertinent information to analyze and confirm coverage.
  • Handle the adjusting of the entire claim, including collecting and reviewing all loss related facts, performing an analysis under the terms of the insurance policy to make coverage recommendation and issue payments within applicable authority level.
  • Contact insured(s) to schedule inspection of damaged property in a timely manner.
  • Keep insured(s) informed on all steps of the claim investigation and progress to resolution.
  • Determine the method and extent of investigation for each claim. Make assignment to outside experts or investigators when appropriate.
  • Review and analyze all investigative and claim material to determine the facts of the loss, in a timely manner.
  • Document all claim actions, inclusive of coverage and damage investigations, contacts, phone calls, emails, and correspondences in the claim file.
  • Check e-mails and messages daily. Respond to all calls, emails, and questions in a timely manner.
  • Establish ultimate reserves (anticipated cost to bring file to closure based on known facts) as soon as practical and monitor to adjust at the time of any exposure changing event.
  • Explain and appropriately respond to insureds, public adjusters, attorneys, contractors, and any additional involved parties to obtain needed information, complete a timely investigation, relay status updates, explain settlements and/or ultimate claim disposition.
  • Timely submit reserve and payment approval requests, as appropriate.
  • Identify claims requiring a Reservation of Rights or denial, draft appropriate coverage correspondence and refer for management approval.
  • Identify claims best suited to be be resolved through DFS Mediation and/or appraisal and timely demand appropriate ADR option.
  • Attend mediations, as assigned, and apply technical knowledge to facilitate claim resolution negotiations.
  • Apply advanced negotiation skills to effectuate direct resolution of disputed claims with insureds or their legal representative.
  • Coordinate appraisal process, maintaining communication necessary to ensure appraisal process is timely moving forward toward binding award.

What we are looking for as a Desk Adjuster:

  • Proficient in Xactimate.
  • Attention to detail.
  • Ability to multi-task.
  • Solid written and verbal communication skills.
  • Effective oral, written, organizational and analytical skills required.
  • Strong computer skills and the ability to work effectively under stress.
  • Interpersonal skills to develop relationship with insured’s, PA’s, opposing counsel, defense counsel, vendors, and contractors to enhance the appropriate flow of information.
  • Maintain Florida 520 License. Obtain Alabama, North Carolina, South Carolina, and Georgia, if applicant does not currently possess same.
  • Minimum 5 years’ experience and/or training in P & C Insurance or equivalent combination of education and experience.
  • Ability to regularly use computer and certain software programs. Strong computer and data entry skills required.

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.


Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.