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Desk Claims Adjuster Jobs (NOW HIRING)

This desk-based role requires strong analytical skills, attention to detail, and the ability to ... Qualifications: -Must have an active Claims Adjusters license and be willing to complete continuing ...

This desk-based role requires strong analytical skills, attention to detail, and the ability to ... Qualifications: -Must have an active Claims Adjusters license and be willing to complete continuing ...

Position Summary The Seasonal Claims Adjuster supports CITON's claims operations during periods of ... Inspect damaged property in person or via virtual/desk-adjusting tools; photograph and diagram loss ...

The Litigation Adjuster is an advanced-level position responsible for managing and resolving ... and desk management. The ability to manage a challenging caseload with minimal supervision ...

Desk Auto Claims Adjuster

Madison, WI · On-site +1

$49K - $65K/yr

We are seeking an experienced Desk Auto Claims Adjuster to independently manage moderate-complexity automobile claims. In this role, you are responsible for investigating claims, evaluating liability ...

Be Seen First

Must have and maintain Florida Adjuster license (620 All Lines License) * Determine coverage ... Negotiate claims for settlement within desk authority * Knowledge of Jurisdictional requirements to ...

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Be Seen First

Must have and maintain Florida Adjuster license (620 All Lines License) * Determine coverage ... Negotiate claims for settlement within desk authority * Knowledge of Jurisdictional requirements to ...

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Desk Claims Adjuster information

See salary details

$30.5K

$64.6K

$90K

How much do desk claims adjuster jobs pay per year?

As of Aug 20, 2026, the average yearly pay for desk claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a desk claims adjuster?

A Desk Claims Adjuster is an insurance professional who evaluates and processes insurance claims from an office setting, rather than conducting fieldwork. They review claim information, communicate with policyholders, assess damages based on documentation and photographs, and determine claim validity and payment amounts. Desk Claims Adjusters often handle property, auto, or casualty claims and play a key role in ensuring timely and fair settlements.

How does a desk claims adjuster typically collaborate with field adjusters and other team members to resolve claims efficiently?

As a Desk Claims Adjuster, you will regularly coordinate with field adjusters, underwriters, and sometimes external vendors to gather necessary documentation, clarify details, and ensure an accurate assessment of each claim. Communication is often managed through phone calls, emails, and claims management systems, requiring strong organizational and interpersonal skills. Working closely with your team helps expedite claim resolution and ensures policyholders receive timely and fair outcomes. This collaborative approach also provides opportunities to learn from more experienced colleagues and develop a broader understanding of the claims process.

What are the key skills and qualifications needed to thrive as a desk claims adjuster, and why are they important?

To thrive as a Desk Claims Adjuster, you need a strong understanding of insurance policies, claims investigation, and analytical skills, typically supported by a bachelor’s degree or relevant experience in insurance. Familiarity with claims management software, Microsoft Office Suite, and sometimes state adjuster licensing is often required. Excellent communication, negotiation, and organizational skills help you effectively manage claims and interact with policyholders and stakeholders. These skills ensure accurate claims processing, customer satisfaction, and efficient case resolution in a fast-paced environment.

Which desk claims adjuster makes the most money?

Senior or specialized desk claims adjusters, such as those handling complex or high-value claims, tend to earn the highest salaries in the field. Factors like experience, certifications (e.g., AIC, CPCU), and working for large insurance companies can also increase earning potential.
More about Desk Claims Adjuster jobs

What cities are hiring for Desk Claims Adjuster jobs?

Cities with the most Desk Claims Adjuster job openings:

What states have the most Desk Claims Adjuster jobs?

States with the most job openings for Desk Claims Adjuster jobs include:

Infographic showing various Desk Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Full-time

Re-posted 28 days ago


Job description

The Property and Cargo Claim Adjuster is responsible for managing claims involving cargo loss, property damage, and auto damage across 48 states within a flatbed trucking operation. This desk-based role requires strong analytical skills, attention to detail, and the ability to resolve claims efficiently and in compliance with company policies and regulatory standards. Experience with bodily injury is a plus. The position is based in our Tulsa office.

Essential Duties and Responsibilities:

Claims Investigation & Evaluation

  • Handle cargo, property, and auto damage claims from intake through resolution.
  • Review documentation, photographs, driver statements, and other evidence to determine liability and damages.
  • Manage the investigation process by determining what outside resources (e.g., appraisers, adjusters, forensic experts) are needed for each incident.
  • Communicate effectively with drivers, vendors, first responders, customers, and third-party claimants.

Claim Resolution

  • Negotiate settlements with claimants, vendors, and third parties.
  • Identify and pursue subrogation and recovery opportunities.
  • Use specific industry, company, and case knowledge to reach the best agreement for the operational success of Melton.

Documentation & Compliance

  • Maintain accurate and detailed claim files, notes, and reports.
  • Ensure compliance with federal, state, and industry regulations, including DOT and FMCSA standards.
  • Stay current on regulatory changes and industry best practices.

Internal Collaboration

  • Partner with Safety, Risk Management, Dispatch, and Operations to support investigations and loss prevention.
  • Provide insights and recommendations to improve claims processes and reduce exposure.

Qualifications:

-Must have an active Claims Adjusters license and be willing to complete continuing education and training.

- Proven experience as a Claims Adjuster, property, cargo, and bodily injury experience preferred.

- Knowledge of the trucking and logistics industry, including relevant regulations and compliance requirements.

- Strong analytical and decision-making skills, with the ability to manage complex claims.

- Excellent negotiation and interpersonal skills, with the ability to communicate effectively with various stakeholders.

- Proficient in claims management software and Microsoft Office Suite.

-High school diploma required, college degree preferred.

-English/Spanish bilingual preferred but not required.

Physical Demands: It is necessary to talk, hear, sit, walk, type, and write. It is occasionally necessary to lift up to 25 lbs.


Melton Truck Lines logo

About Melton Truck Lines

Sourced by ZipRecruiter

Melton Truck Lines is known for treating its drivers like family. Melton has been running more than 60 years with a reputation of excellence and stability in the trucking industry. Melton aims to remain ahead of the competition with top pay and benefits, free on-site clinics and dentists, 24/7 driver help desk, performance and referral bonuses, rider and pet programs, and much more.

Industry

Trucking

Company size

1,001 - 5,000 Employees

Headquarters location

Tulsa, OK, US

Year founded

1954