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Design Operations Manager Jobs in Alberta (NOW HIRING)

York Group

Senior Building Operator

Calgary, AB

Operations Manager Position Summary The Senior Building Operator is the lead on-site operational ... work; ensure systems are operating per design specifications Tenant Services ...

York Group

Senior Building Operator

Calgary, AB · On-site

Operations Manager Position Summary The Senior Building Operator is the lead on-site operational ... work; ensure systems are operating per design specifications Tenant Services ...

Alquemy

Business Analyst

Edmonton, AB · On-site

Support project delivery (planning, risk management, testing, UAT) and design operational reports and procedures. Manage change, communications, and training for new/updated processes. Ensure data ...

Sephora

Operations Consultant - Flex

Edmonton, AB

Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager ... MEANINGFUL REWARDS The compensation ranges between CAD$17,00 - CAD$20,00/hr. In addition, you may ...

Sephora

Operations Consultant - Flex

Calgary, AB

Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager ... MEANINGFUL REWARDS The compensation ranges between CAD$17,00 - CAD$20,00/hr. In addition, you may ...

Sephora

Operations Consultant - Flex

Edmonton, AB

Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager ... MEANINGFUL REWARDS The compensation ranges between CAD$17,00 - CAD$20,00/hr. In addition, you may ...

Sephora

Operations Consultant - Flex

Edmonton, AB · On-site

Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager ... MEANINGFUL REWARDS The compensation ranges between CAD$17,00 - CAD$20,00/hr. In addition, you may ...

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All JobsDesign Operations JobsDesign Operations Manager JobsDesign Operations Manager Jobs in Alberta

Design Operations Manager information

See Alberta salary details

$11K

$75.9K

$88K

How much do design operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for design operations manager in Alberta is $75,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $82,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Design Operations Manager, and why are they important?

To thrive as a Design Operations Manager, you need expertise in project management, design process optimization, and a solid understanding of design principles, often supported by a degree in design, business, or a related field. Familiarity with tools like Asana, Jira, Figma, and resource management systems, as well as certifications like PMP or Agile, is highly beneficial. Exceptional communication, problem-solving, and stakeholder management skills help you bridge gaps between creative and operational teams. These skills are vital for streamlining workflows, ensuring project delivery, and driving alignment across multidisciplinary teams.

How does a Design Operations Manager typically collaborate with cross-functional teams to improve workflow efficiency?

A Design Operations Manager works closely with design, product, engineering, and marketing teams to streamline processes, set clear priorities, and remove obstacles that hinder productivity. They often facilitate regular check-ins, build and optimize workflows, and implement tools or systems that foster communication and transparency. By acting as a liaison and ensuring alignment between departments, they help the broader team deliver high-quality design work on time, while also identifying opportunities to refine processes for future projects.

What is the difference between Design Operations Manager vs UX Designer?

AspectDesign Operations ManagerUX Designer
Primary FocusOversees design processes, tools, and team workflowsDesigns user experiences and interfaces
Required SkillsProject management, process optimization, leadershipUser research, wireframing, prototyping
Work EnvironmentCollaborates with design teams, product managers, and developersWorks directly on user interface and experience design
Common CertificationsProject Management Professional (PMP), Agile certificationsUX certifications (e.g., NN/g, Human Factors)

The Design Operations Manager focuses on streamlining design workflows and managing teams, while the UX Designer concentrates on creating engaging user experiences. Both roles often collaborate but serve different functions within the design process.

What are Design Operations Managers?

Design Operations Managers are professionals who streamline and optimize processes within design teams to improve efficiency, collaboration, and the quality of creative output. They bridge the gap between design, product, and business operations by implementing workflows, managing resources, and ensuring projects stay on track. Their responsibilities often include project management, budget oversight, and facilitating communication across teams. By establishing best practices and removing operational barriers, Design Operations Managers enable designers to focus more on creative work and innovation.
What are popular job titles related to Design Operations Manager jobs in Alberta? For Design Operations Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Design Operations Manager jobs in Alberta look for? The top searched job categories for Design Operations Manager jobs in Alberta are:
What cities in Alberta are hiring for Design Operations Manager jobs? Cities in Alberta with the most Design Operations Manager job openings:
Design Operations Manager jobs near you
Infographic showing various Design Operations Manager job openings in Alberta as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,897 per year, or $36.5 per hour.

Call Center & Contact Center Professionals

Hire Resolve.com

Calgary, AB

Full-time

Medical, Dental, Vision, Life, PTO

Posted 14 days ago

Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid-senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation-with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities
  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor's degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6-12+ years in call centre/contact centre environments, including 3-6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development

Apply