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Deployment Tech Jobs (NOW HIRING)

GoTab

Deployment Tech Manager

$80K - $90K/yr

Directly manage and develop the Deployment Tech - Onboarding and Deployment Tech - Support teams. * Hire, onboard, coach, schedule and performance-manage team members across both functions. * Set ...

Team AMG

Microsoft Windows Field Deployment Tech

Omaha, NE · On-site

$22.34/hr

Experience with Microsoft windows desktop deployments * Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $22.34 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan ...

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How much do deployment tech jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for deployment tech in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Deployment Tech vs Network Technician?

AspectDeployment TechNetwork Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires Cisco CCNA or CompTIA Network+
Work EnvironmentOn-site installation, configuration, and deployment of hardware/softwareNetwork maintenance, troubleshooting, and support in office or data center settings
Industry UsageIT deployment projects across various industriesNetwork infrastructure management in organizations

Deployment Technicians focus on installing and configuring hardware and software systems at client sites, while Network Technicians primarily maintain and troubleshoot network infrastructure. Both roles require similar certifications and often work in related environments, but Deployment Techs are more involved in initial setup, whereas Network Technicians handle ongoing network support.

What are the key skills and qualifications needed to thrive as a deployment tech?

To thrive as a Deployment Tech, you need a solid understanding of computer hardware, operating systems, and network configurations, typically supported by a relevant IT certification such as CompTIA A+ or Network+. Familiarity with deployment tools like Microsoft SCCM, imaging software, and ticketing systems is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help set top performers apart. These skills and qualities are vital to ensure efficient, accurate system deployments and seamless coordination with end users and IT teams.

What are some common challenges faced by deployment techs during large-scale hardware rollouts?

Deployment Techs often encounter challenges such as coordinating schedules with end users, ensuring compatibility of new hardware with existing systems, and troubleshooting unexpected technical issues on-site. Effective communication and attention to detail are crucial, as Deployment Techs must document installation steps and resolve user concerns promptly. Additionally, working within tight deadlines and adapting to different workplace environments can be demanding, but these experiences help build valuable problem-solving and project management skills.

What is a deployment tech?

Deployment Techs, short for Deployment Technicians, are IT professionals responsible for installing, configuring, and deploying hardware and software systems within an organization. Their duties often include setting up new computers, migrating user data, troubleshooting technical issues, and ensuring that all devices are functioning properly after deployment. Deployment Techs also work closely with other IT staff to coordinate large-scale rollouts and upgrades, ensuring minimal disruption to daily operations. They may travel to different sites and need strong communication and problem-solving skills.
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Deployment Tech jobs near you
Infographic showing various Deployment Tech job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 12% Part Time, 12% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,679 per year, or $21.5 per hour.

Deployment Tech Manager

GoTab

Remote

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

About the role
GoTab is looking for an experienced, hands-on Manager of Deployment & Technical Support to lead and scale our technical deployment, onboarding, and live-support functions.
This role is responsible for managing a core customer-facing technical team and ensuring customers experience a seamless, reliable transition from onboarding through live operations. You will set strategy, establish standards, manage performance, and partner cross-functionally to deliver a best-in-class technical customer experience.
If you are a people leader who understands technical environments, thrives in fast-paced hospitality technology, and knows how to balance operational rigor with customer empathy, we'd love to meet you.
This role is eligible for a base salary + monthly commission structure.
Responsibilities
Team Leadership & Management (40%)
  • Directly manage and develop the Deployment Tech - Onboarding and Deployment Tech - Support teams.
  • Hire, onboard, coach, schedule and performance-manage team members across both functions.
  • Set clear expectations, role clarity, and career paths for technical deployment and support staff.
  • Establish coverage models, schedules, and on-call rotations to support launches and live venues.
  • Foster a culture of accountability, customer focus, and continuous improvement.

Deployment & Support Operations Ownership (30%)
  • Own end-to-end technical deployment and support workflows-from pre-launch readiness through post-launch stabilization.
  • Ensure consistent deployment standards, technical best practices, and documentation across all customer installs.
  • Ensure support cases are triaged, resolved, and escalated efficiently with appropriate SLAs.
  • Monitor volume, trends, and root causes across deployments and support tickets to prevent repeat issues.

Cross-Functional Collaboration & Escalation (20%)
  • Act as the primary escalation point for complex technical and customer-impacting issues.
  • Partner closely with Customer Success, Product, Engineering, and Operations to resolve issues and improve customer outcomes.
  • Translate customer and frontline feedback into actionable product, tooling, and process improvements.
  • Participate in incident reviews and post-mortems, ensuring learnings are documented and applied.

Strategy, Metrics & Continuous Improvement (10%)
  • Define and track key performance indicators (KPIs) for deployment success, launch readiness, support responsiveness, and system reliability.
  • Use data to identify gaps in training, tooling, staffing, and processes.
  • Lead initiatives to improve scalability, reduce deployment time, and improve first-time install success rates.
  • Ensure internal and external documentation is accurate, current, and consistently used.

Skills & Requirements
Leadership & Experience
  • 3-5+ years of experience managing technical support, deployment, or field operations teams.
  • Demonstrated success leading customer-facing technical teams in SaaS, fintech, POS, or hospitality technology environments.
  • Experience scaling processes and teams in a high-growth company.

Technical Acumen
  • Strong understanding of IP networking (wired and wireless).
  • Familiarity with Linux environments, command line utilities, and remote access tools (SSH/SFTP).
  • Experience with POS hardware, Android devices, printers, routers, and peripherals.
  • Familiarity with mainstream POS systems (Micros, Aloha, Toast, Simphony, etc.) is highly valuable.
  • Ability to assess technical environments and guide teams toward appropriate deployment solutions.

Communication & Customer Leadership
  • Excellent verbal and written communication skills.
  • Ability to translate technical complexity into clear guidance for customers and internal stakeholders.
  • Strong judgment in high-pressure, customer-impacting situations.
  • Highly organized, with the ability to prioritize across multiple teams and competing demands.

Additional Requirements
  • Ability to travel occasionally to customer sites, team offsites, or major deployments.
  • Ability to lift and handle POS hardware when needed.
  • Comfortable being hands-on during critical launches or escalations.

What We Offer
  • Medical, Dental, & Vision insurance
  • 401k with an employer match
  • $100 monthly GoTab Bucks to dine at any GoTab location
  • Generous PTO & Holidays

EEO
GoTab is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, color, religion, creed, sex, gender, sexual orientation, gender identity, gender expression, age, national origin, genetic information, marital/familial status, disability, military status, veteran status, or any other protected status. We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.
As a company, we are not able to sponsor employment visas at this time, including but not limited to F-1 OPT and H1-B.
About GoTab Inc
GoTab, Inc., a Restaurant Commerce Platform (RCP), helps large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. GoTab allows patrons to order and pay through a server, order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its all-in-one POS, mobile ordering and payment features, and kitchen display systems (KDS). The guest never has to download a mobile app or create a password. Founded in 2016 and based in Arlington, Virginia, GoTab serves hundreds of national, regional and local full-service accounts in the United States, Australia, Canada and Puerto Rico.
The pay range for this role is:
80,000 - 90,000 USD per year (Remote (United States))

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