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Delta Global Service Jobs (NOW HIRING)

Genesis10

Program Manager

Atlanta, GA · On-site

Manage vendor relationships for threat intelligence services and data sharing partnerships * Drive ... Drive cross-functional initiatives that protect Delta's global infrastructure, ensure regulatory ...

New

Delta Capita

Letter of Credit Servicing

Dallas, TX · On-site

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology ...

Jain Global

Equity Arbitrage Developer

New York, NY · On-site

Delta One Quantitative Developer Jain Global, LLC Jain Global is an innovative multi-strategy ... Develop and maintain scalable applications and services that support Delta One and equity ...

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Delta Global Service information

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How much do delta global service jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for delta global service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Delta Global Service vs Customer Service Agent?

AspectDelta Global ServiceCustomer Service Agent
CredentialsHigh school diploma or equivalent; airline-specific trainingHigh school diploma or equivalent; customer service training
Work EnvironmentAirports, airline facilities, customer service countersCall centers, retail locations, airline offices
Employer & IndustryDelta Air Lines, airline industryVarious airlines, travel, and hospitality sectors

Delta Global Service roles focus on airport operations, baggage handling, and customer assistance at airline facilities, requiring specific airline training. Customer Service Agents work in call centers or retail settings, providing support across multiple industries. While both roles involve customer interaction, Delta Global Service positions are more operational within the airline industry, whereas Customer Service Agents have broader industry applications.

What are Delta Global Services?

Delta Global Services (DGS) was a company that provided aviation staffing and support services, primarily for airports and airlines. Their staff handled roles such as baggage handling, customer service, security, and ramp operations. DGS employees were often contracted by Delta Air Lines and other carriers to ensure smooth airport and ground operations. In 2018, Delta sold DGS to Argenbright Holdings, and it now operates under the name Unifi. Despite the change, the core services and job functions remain focused on supporting the aviation industry.

What is the highest paying job at Delta?

At Delta Global Service, the highest paying roles are typically management positions such as station managers or operations managers, which require extensive experience and leadership skills. These roles often offer higher salaries compared to frontline or support staff positions. Compensation varies based on experience, location, and responsibilities.

What are the key skills and qualifications needed to thrive as a Delta Global Services agent, and why are they important?

To thrive as a Delta Global Services agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, baggage handling equipment, and safety protocols is important for daily operations. Outstanding communication, problem-solving abilities, and the ability to remain calm under pressure make agents stand out in this fast-paced environment. These skills are crucial for ensuring smooth airport operations, passenger satisfaction, and adherence to safety and security standards.

What can I expect from the team structure and collaboration at Delta Global Services?

At Delta Global Services, employees typically work within a collaborative, team-oriented environment that supports the airline and aviation industry. Teams are often cross-functional, including roles in customer service, operations, and technical support, and there is frequent interaction with both internal colleagues and external partners such as airport staff and airline clients. Regular communication and teamwork are essential, and employees are encouraged to share insights and support each other to ensure smooth operations. This collaborative structure also provides opportunities to learn from experienced colleagues and advance within the company.

How hard is it to get hired at Delta?

Getting hired at Delta Global Service, which provides ground services for Delta Air Lines, typically requires a high school diploma or equivalent, customer service skills, and the ability to pass background checks and drug tests. The application process involves online applications, interviews, and sometimes assessment tests, with competition depending on the position and location.

What happened to Delta Global Services?

Delta Global Services was the former name of the ground handling division of Delta Air Lines, which rebranded as Delta Connection Services in 2019. The company provides airport ground operations, baggage handling, and customer service, and employees typically require safety and operational training. The rebranding aimed to unify the brand and improve service consistency across Delta's operations.

What is the Delta 45 minute rule?

The Delta 45-minute rule applies to Delta Global Service employees and states that if a flight delay or cancellation occurs, employees are required to report to work within 45 minutes of their scheduled start time or as directed by management, ensuring timely handling of operational disruptions. This rule helps maintain operational efficiency and customer service standards during irregular operations.
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Delta Global Service jobs near you
Infographic showing various Delta Global Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 12% Part Time, 2% Temporary, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.
Co-op, Flight Operations - Project Development Office (Spring 2027)

Co-op, Flight Operations - Project Development Office (Spring 2027)

Delta Air Lines, Inc.

Atlanta, GA • On-site

$49K - $58K/yr

Other

PTO

Re-posted yesterday

Delta Air Lines rating

8.0

Company rating: 8.0 out of 10

Based on 320 frontline employees who took The Breakroom Quiz

7th of 26 rated airlines

Job description

Delta's Flight Operations Project Development Office (PDO) is seeking an individual who is passionate about advancing technology applications and initiatives in support of 17,000+ pilots. The team evaluates current work processes to identify and recommend business opportunities.  Additionally, the team works on technology solutions that align with senior leadership's strategy to continuously improve the line pilot experience.

Within the Flight Ops Crew Technology department, the Co-op team works within the Project Development Office (PDO) with two full-time employees. The purpose of the PDO is to create value by assisting Flight Ops stakeholders to achieve business goals and ideate new processes, resulting in efficiency gains. We do this by helping them navigate the technology development process through the agile ecosystem, spanning from intake to approval to execution. Additionally, we provide Internal Consulting services that focus on cost savings and process improvements.  Another responsibility for the PDO is Change Management, a framework in Flight Ops to enhance the visibility of change efforts, and to enable tracking and reporting. This position is a Consultant-type role which will focus primarily on Internal Consulting. 

        The Co-op will work at Delta's World Headquarters in Atlanta, Georgia. This is a paid position, including additional privileges such as standby travel anywhere in the Delta system while off duty.

        The team currently operates on a hybrid schedule (i.e., in-person for 4 days on campus with one day each week working virtually).

        The Co-op will have exposure to other departments within Flight Operations, including but not limited to: Flight Training, Flight Standards, Flying Operations, Line Operations, Crew Resources & Scheduling, Pilot Hiring & Development, and Simulator Support...in order to learn about Flight Operations, the industry and gain valuable life experience. 

        The position requires three alternating semesters of full-time work at Delta with full-time study (1 semester will be summer).

Note: This position does not include a housing stipend.

Co-op Key Responsibilities

        Lead end-to-end ideation efforts, translating loosely defined stakeholder challenges into clearly scoped problem statements and solution hypotheses

        Lead cross-functional coordination to ensure solutions are effectively implemented within operational environments

  • Participate in team activities that aim to holistically develop Co-ops
  • Work with stakeholders in a consultant type role
  • Partner with multiple divisional stakeholders to define process improvement opportunities, assist with development and maturation of recommended solutions
  • Reinforce Delta's global innovation initiative through applications of creative design concepts to evolve stakeholder approaches to problem and solution design
  • Develop and implement feedback analysis using basic survey and statistics methodologies
  • Assist project leaders on technology programs with external vendors and Information Technology teams to identify and troubleshoot issues, develop solutions, and implement resolutions in a timely manner to minimize impact to the operation.  Primary software utilized: Power BI, Excel, Smartsheet

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About Delta Air Lines

Sourced by ZipRecruiter

Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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