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Dell Call Center Jobs (NOW HIRING)

Call Center Agent

Grand Prairie, TX · On-site

$14.25 - $18.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... Dave Ramsey's SmartDollar Program Call Center Agent Responsibilities: * Assist with calls from and ...

Call Center Agent

Grand Prairie, TX · On-site

$14.25 - $18.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... Dave Ramsey's SmartDollar Program Call Center Agent Responsibilities: * Assist with calls from and ...

Call Center Agent

Irving, TX · On-site

$14.50 - $19/hr

Call Center Agent U-Haul is looking for someone who enjoys being part of a team, provides ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Call Center Agent

Grand Prairie, TX · On-site

$14.25 - $18.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental ...

Call Center Agent

Grand Prairie, TX · On-site

$14.25 - $18.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision ...

Call Center Agent

Grand Prairie, TX · On-site

$14.25 - $19/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision ...

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision ...

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental ...

The University of Texas Medical Center, anchored by Dell Medical School, is defining the future of ... Shared call with the other physicians in the section and with the clinical geneticists

Vascular Surgeon

Kyle, TX · On-site

$301K - $380K/yr

The role also includes active involvement in medical student education and general surgery resident training at Dell School of Medicine and Dell Seton Medical Center, with shared call ...

Director of Technology

Cayce, SC · On-site

$160K - $175K/yr

Storage certifications (PURE, Dell, HP) * Microsoft / Azure * Linux * Cisco Experience * Minimum 5 years of experience with: * LAN/WAN networks and Cisco technologies * Voice systems and call center ...

Helpdesk Support

Salt Lake City, UT

$19.25 - $26.25/hr

A+, MCP, Dell or other industry identified certifications are preferred but not required ... If they have had previous call center experience that certainly helps, but without the basic skills ...

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Dell Call Center information

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How much do dell call center jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for dell call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

Is IT hard to get hired at Dell?

Getting hired for a call center position at Dell typically requires good communication skills, customer service experience, and the ability to work in a fast-paced environment. The hiring process may include interviews, assessments, and background checks, but it is generally accessible to candidates who meet the job requirements and demonstrate relevant skills.

What are the key skills and qualifications needed to thrive as a Dell Call Center Representative, and why are they important?

To thrive as a Dell Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer troubleshooting is typically required. Patience, active listening, and resilience are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills and qualities are vital for ensuring customer satisfaction, efficient issue resolution, and positive brand representation.

How much does Dell pay an hour?

Dell call center agents typically earn between $12 and $20 per hour, depending on experience, location, and shift. The role may also include benefits such as bonuses and paid training, with schedules often involving full-time hours and customer service skills being essential.

What is a Dell Call Center representative?

A Dell Call Center representative is a customer service professional who assists Dell customers with inquiries, technical support, product information, and troubleshooting over the phone or through online channels. They serve as the first point of contact for customers seeking help with Dell products and services, including laptops, desktops, and accessories. Their responsibilities include resolving issues, processing orders, and ensuring customer satisfaction. Dell Call Center representatives are trained to handle a wide range of questions and provide solutions efficiently.

What are some common challenges faced by Dell Call Center representatives, and how can applicants prepare for them?

Dell Call Center representatives often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing customer expectations. To prepare, applicants should develop strong communication and problem-solving skills, be ready to learn Dell’s product lines, and practice remaining calm under pressure. Being comfortable with using customer relationship management (CRM) software and working as part of a team will also help you navigate the fast-paced environment effectively.

How much do Dell employees get paid?

Dell call center employees typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Many roles also include benefits such as health insurance and paid time off, with some positions offering performance-based bonuses.

What is the difference between Dell Call Center vs Dell Customer Service Representative?

AspectDell Call CenterDell Customer Service Representative
Primary RoleHandling inbound/outbound customer calls, technical support, troubleshootingAssisting customers with product inquiries, order processing, and basic support
Required SkillsCommunication, problem-solving, technical knowledgeCustomer service, communication, product knowledge
Work EnvironmentCall center setting, team-based, fast-pacedCall center or remote, customer-focused, supportive environment
CertificationsTechnical certifications may be preferredCustomer service certifications optional

The Dell Call Center typically involves technical support and troubleshooting for customers, requiring technical skills and certifications. In contrast, Dell Customer Service Representatives focus on general customer inquiries, order processing, and product information, often with less technical certification requirements. Both roles are based in call centers and emphasize strong communication skills, but they differ in technical complexity and scope of support.

Does Dell have work from home?

Dell Call Center positions often offer remote work options, allowing employees to perform their duties from home. These roles typically require strong communication skills and familiarity with customer service tools, and remote work availability can vary by position and location. Candidates should check specific job listings for current remote work opportunities.
More about Dell Call Center jobs
What cities are hiring for Dell Call Center jobs? Cities with the most Dell Call Center job openings:
What states have the most Dell Call Center jobs? States with the most job openings for Dell Call Center jobs include:
Call Center Agent

Call Center Agent

U-Haul

Grand Prairie, TX • On-site

$14.25 - $18.75/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 11 hours ago


U-Haul rating

6.1

Company rating: 6.1 out of 10

Based on 487 frontline employees who took The Breakroom Quiz

127th of 146 rated vehicle equipment hire


Job description

Location:

920 MacArthur Blvd, Grand Prairie, Texas 75050 United States of America

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Call Center Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance &Prescription plans,if eligible
  • Paid holidays, vacation, and sick days,if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental &VisionPlans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


Call Center Agent Responsibilities:

  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.


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