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Dell Call Center Jobs (NOW HIRING)

U-Haul

Call Center Agent

Irving, TX · On-site

$14.50 - $19/hr

Call Center Agent U-Haul is looking for someone who enjoys being part of a team, provides ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Call Center Agent

Grand Prairie, TX · On-site

$14.25 - $18.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision ...

U-Haul

Call Center Agent

Grand Prairie, TX · On-site

$14.25 - $18.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental ...

U-Haul

Call Center Agent

Grand Prairie, TX

$14.25 - $19/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision ...

Dell Medical School

Metabolic Geneticist

Austin, TX · On-site

The University of Texas Medical Center, anchored by Dell Medical School, is defining the future of ... Shared call with the other physicians in the section and with the clinical geneticists

Dell Medical School

Vascular Surgeon

Kyle, TX · On-site

$301K - $380K/yr

The role also includes active involvement in medical student education and general surgery resident training at Dell School of Medicine and Dell Seton Medical Center, with shared call ...

Judge Group, Inc.

Director of Technology

Cayce, SC

$160K - $175K/yr

Storage certifications (PURE, Dell, HP) * Microsoft / Azure * Linux * Cisco Experience * Minimum 5 years of experience with: * LAN/WAN networks and Cisco technologies * Voice systems and call center ...

Stem Xpert

Helpdesk Support

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

A+, MCP, Dell or other industry identified certifications are preferred but not required ... If they have had previous call center experience that certainly helps, but without the basic skills ...

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Dell Call Center information

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How much do dell call center jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for dell call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

How to become a Dell certified repair center?

To become a Dell certified repair center, businesses must apply through Dell's Partner Program, meet specific technical and operational requirements, and complete training and certification processes. Certification involves demonstrating technical expertise, passing assessments, and adhering to Dell's quality standards. Maintaining certification may require ongoing training and compliance with Dell's policies.

What are the key skills and qualifications needed to thrive as a Dell Call Center Representative, and why are they important?

To thrive as a Dell Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer troubleshooting is typically required. Patience, active listening, and resilience are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills and qualities are vital for ensuring customer satisfaction, efficient issue resolution, and positive brand representation.

How much does Dell pay an hour?

Dell call center representatives typically earn around $15 to $20 per hour, depending on experience and location. The role may also include benefits such as health insurance and paid time off, with schedules often involving shifts that require customer service skills and familiarity with Dell products.

What is a Dell Call Center representative?

A Dell Call Center representative is a customer service professional who assists Dell customers with inquiries, technical support, product information, and troubleshooting over the phone or through online channels. They serve as the first point of contact for customers seeking help with Dell products and services, including laptops, desktops, and accessories. Their responsibilities include resolving issues, processing orders, and ensuring customer satisfaction. Dell Call Center representatives are trained to handle a wide range of questions and provide solutions efficiently.

What are some common challenges faced by Dell Call Center representatives, and how can applicants prepare for them?

Dell Call Center representatives often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing customer expectations. To prepare, applicants should develop strong communication and problem-solving skills, be ready to learn Dell’s product lines, and practice remaining calm under pressure. Being comfortable with using customer relationship management (CRM) software and working as part of a team will also help you navigate the fast-paced environment effectively.

How hard is it to get hired at Dell?

Getting hired for a Dell call center position typically requires a good communication skill set, relevant customer service experience, and sometimes technical knowledge. The hiring process often involves multiple interview stages and assessments, making it moderately competitive depending on the role and location.

What is the difference between Dell Call Center vs Dell Customer Service Representative?

AspectDell Call CenterDell Customer Service Representative
Primary RoleHandling inbound/outbound customer calls, technical support, troubleshootingAssisting customers with product inquiries, order processing, and basic support
Required SkillsCommunication, problem-solving, technical knowledgeCustomer service, communication, product knowledge
Work EnvironmentCall center setting, team-based, fast-pacedCall center or remote, customer-focused, supportive environment
CertificationsTechnical certifications may be preferredCustomer service certifications optional

The Dell Call Center typically involves technical support and troubleshooting for customers, requiring technical skills and certifications. In contrast, Dell Customer Service Representatives focus on general customer inquiries, order processing, and product information, often with less technical certification requirements. Both roles are based in call centers and emphasize strong communication skills, but they differ in technical complexity and scope of support.

Does Dell have work from home?

Dell Call Center positions often offer remote work options, allowing employees to work from home depending on the role and location. These roles typically require good communication skills and familiarity with customer service tools. Availability of remote work may vary based on company policies and current job openings.
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Dell Call Center jobs near you
Call Center Agent

Call Center Agent

U-Haul

Irving, TX • On-site

$14.50 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

U-Haul rating

6.2

Company rating: 6.2 out of 10

Based on 480 frontline employees who took The Breakroom Quiz

122nd of 142 rated vehicle equipment hire

Job description

Call Center Agent

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • Met Law Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's Smart Dollar Program

Reservation Manager Agent Responsibilities:

  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, word and email
  • Proficient in customer service, time management and multitasking
  • Weekends mandatory

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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