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Lands End Call Center Jobs (NOW HIRING)

Lands' End

IT Support Technician

Stevens Point, WI · On-site

$21.20/hr

Lands' End is looking for an IT Support Technician to join our team. This entry-level role is a ... center. Join a team where you can grow your career while making a meaningful impact every day.

Lands' End

Warehouse Associate

Stevens Point, WI

$15.50/hr

Why you'll love working at Lands' End: * Competitive pay: Starting at $15.50/hr. * Flexible ... Enjoy our climate-controlled warehouse with a complimentary on-site fitness center. In this role ...

Lands' End

Warehouse Associate

Stevens Point, WI · On-site

$15.50/hr

Why you'll love working at Lands' End: * Competitive pay: Starting at $15.50/hr. * Flexible ... Enjoy our climate-controlled warehouse with a complimentary on-site fitness center. In this role ...

Lands' End

Warehouse / Production

Dodgeville, WI

$17/hr

Why you'll love working at Lands' End: * Competitive pay: Starting at up to $17/hr, plus $1/hr ... Enjoy our climate-controlled warehouse with a complimentary on-site fitness center. * Peace of mind:

Lands' End

Warehouse Associate

Stevens Point, WI · On-site

$15.50/hr

Why you'll love working at Lands' End: * Competitive pay: Starting at $15.50/hr. * Flexible ... Enjoy our climate-controlled warehouse with a complimentary on-site fitness center. In this role ...

Lands' End

Warehouse / Production

Dodgeville, WI · On-site

$17/hr

Why you'll love working at Lands' End: * Competitive pay: Starting at up to $17/hr, plus $1/hr ... Enjoy our climate-controlled warehouse with a complimentary on-site fitness center. * Peace of mind:

Lands' End

Security Specialist - Full Time

Dodgeville, WI · On-site

$20.60/hr

Provides service and security functions for Lands' End properties . As a Security Specialist you ... Essential Job Functions: • Able to work nights, weekends and holidays on a rotating or call-in ...

Lands' End

Security Specialist - part time

Dodgeville, WI · On-site

$20.60/hr

Provides service and security functions for Lands' End properties on a 24 hour basis. As a control ... call-in basis. Also overtime when necessary. • Excellent human relations skills and ability to ...

Sears Holdings

Senior Customer Service Advocate

Austin, TX · On-site

$19 - $26.25/hr

Our call center leaders and professional support team members contribute to the success of our ... Lands' End, and opportunities to grow with our organization. We're Committed to Caring about our ...

Sears Holdings

Senior Customer Service Advocate

Austin, TX

$19 - $26.25/hr

Our call center leaders and professional support team members contribute to the success of our ... Lands' End, and opportunities to grow with our organization. We're Committed to Caring about our ...

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Lands End Call Center information

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How much do lands end call center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for lands end call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Lands End Call Center position, and why are they important?

To thrive as a Lands End Call Center representative, you need excellent verbal communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, order processing systems, and standard office technology is typically required. Standout employees often demonstrate patience, attention to detail, and strong organizational skills. These capabilities are crucial for delivering high-quality customer service, efficiently handling inquiries, and ensuring positive experiences for Lands End customers.

What is a Lands End Call Center?

A Lands End Call Center job involves assisting customers via phone, email, or chat with orders, product inquiries, returns, and general customer service needs. Employees are expected to provide friendly and efficient service while following company policies. The role may require handling multiple customer interactions daily, using computer systems to process requests, and troubleshooting customer concerns. Strong communication skills and a customer-focused attitude are essential.

What are the usual work hours and team structure for a Lands End Call Center representative?

Lands End Call Center representatives typically work a mix of shifts, including daytime, evening, and occasional weekends, depending on customer demand and seasonal busy periods. Teams are organized by function—such as order support, product inquiries, or returns—with supervisors and team leads providing guidance and support. Collaboration is encouraged, with regular team meetings and training sessions to discuss updates or share best practices. This structure helps maintain a supportive work environment and ensures customers receive timely, high-quality service.

More about Lands End Call Center jobs
What cities are hiring for Lands End Call Center jobs? Cities with the most Lands End Call Center job openings:
What are the most commonly searched types of Lands End Call Center jobs? The most popular types of Lands End Call Center jobs are:
What states have the most Lands End Call Center jobs? States with the most job openings for Lands End Call Center jobs include:
What job categories do people searching Lands End Call Center jobs look for? The top searched job categories for Lands End Call Center jobs are:
Lands End Call Center jobs near you
Infographic showing various Lands End Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

IT Support Technician

Lands' End

Stevens Point, WI • On-site

$21.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Lands' End rating

6.9

Company rating: 6.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

21st of 104 rated fashion retailers

Job description

IT Support Technician 

Location: Onsite at our Stevens Point, Wisconsin campus
Employment Type: Full-Time

Bring Your Curiosity. Build Your IT Career.

Are you passionate about technology and enjoy helping others solve problems? Lands’ End is looking for an IT Support Technician to join our team. This entry-level role is a great opportunity for someone looking to build foundational IT skills while providing excellent customer support in a fast-paced environment.

In this hands-on position, you'll work closely with employees across the business, providing front-line support and ensuring our technology resources are set up and functioning smoothly. If you are customer-focused, eager to learn, and enjoy solving problems, we'd love to hear from you.
What You'll Do
 
  • Configure and deploy laptops, desktops, and other devices using Microsoft Intune Autopilot.
  • Manage IT inventory, including receiving, stocking, asset tagging, and shipping equipment.
  • Provide friendly first-level support for common technical issues such as password resets, connectivity issues, and printing problems.
  • Deliver desk-side support including device setup, cable management, and workstation configuration.
  • Document support activities in ServiceNow and follow established processes for issue resolution and escalation.
  • Help maintain accurate inventory records and contribute to continuous process improvements.
 
What We're Looking For
 
  • Basic familiarity with Windows 11, macOS, and Microsoft 365 applications such as Teams, OneDrive, and SharePoint.
  • Exposure to Microsoft Entra ID and Intune device enrollment is a plus.
  • Understanding of or exposure to ITIL and Agile methodologies.
  • Comfortable using remote support tools and following standard operating procedures.
  • Strong customer service and communication skills.
  • Positive attitude with a genuine desire to help others.
  • Detail-oriented and organized, with the ability to follow processes accurately.
  • Self-motivated learner who takes initiative and embraces new challenges.
Qualifications
 
  • High school diploma or equivalent required.
  • 0–2 years of help desk, technical support, or desk-side support experience.
  • Foundational technical knowledge and a willingness to learn and grow in an IT support environment.

Preferred Certifications

  • CompTIA ITF+ or A+
  • HDI Desktop Support Technician
  • Microsoft 365 Fundamentals/Azure Fundamentals
  • Jamf 100
    Physical Requirements
     
    • Ability to sit for extended periods of time.
    • Ability to lift up to 30 pounds.
    • Ability to work onsite daily at our Stevens Point, WI Lands’ End location.
     
    Why Lands’ End?
     
    At Lands’ End, you'll be part of a collaborative team that values learning, innovation, exceptional customer service, and continuous improvement. We invest in our employees' success by offering a comprehensive benefits package that includes medical, dental, vision, and life insurance, a company-matched 401(k) plan, and access to an onsite fitness center. Join a team where you can grow your career while making a meaningful impact every day.
     

    Ready to start your IT career with Lands’ End? Apply today!

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