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Deliveries Manager Jobs in Indiana (NOW HIRING)

Jj

Mgr, Service Delivery Excellence & Gov

Warsaw, IN · On-site

Performance Management & Insights * Own the GBS Service Delivery Scorecard, ensuring consistent measurement of key service, operational, quality, and customer experience metrics. * Develop executive ...

Diverse Lynx

Service Delivery Lead

Indianapolis, IN · On-site

The role involves managing end-to-end support services, ensuring adherence to service level agreements, and leading operational management for seamless service delivery. Responsibilities : • Own ...

Clean Harbors

Driver and Service Manager

Fort Wayne, IN · On-site

$70K - $75K/yr

Safety-Kleen in Fort Wayne, IN is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

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Deliveries Manager information

What is a deliveries manager?

Deliveries Managers are professionals responsible for overseeing the delivery of products or services to customers, ensuring orders are fulfilled accurately, on time, and within budget. They coordinate logistics, manage delivery teams, and liaise with clients to resolve any issues that arise during the delivery process. Deliveries Managers also track performance metrics, optimize routes, and implement strategies to improve efficiency and customer satisfaction. Their role is crucial in industries such as retail, logistics, and supply chain management.

What is the difference between Deliveries Manager vs Logistics Coordinator?

AspectDeliveries ManagerLogistics Coordinator
Primary FocusOversees delivery operations, manages delivery teams, ensures timely deliveriesCoordinates logistics activities, plans routes, manages shipments and inventory
Required CredentialsOften requires a high school diploma or equivalent; certifications in logistics or supply chain are a plusSimilar credentials; certifications in logistics or supply chain management are common
Work EnvironmentWarehouse, distribution centers, transportation hubsOffice-based with field visits, coordination with warehouses and transport providers
Industry UsageCommon in retail, e-commerce, transportation companiesUsed across similar industries for planning and coordination roles

The main difference is that a Deliveries Manager focuses on managing delivery teams and ensuring delivery operations run smoothly, while a Logistics Coordinator handles planning, scheduling, and coordinating shipments and inventory. Both roles require similar credentials and work within related environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a deliveries manager?

To thrive as a Deliveries Manager, you need expertise in logistics management, supply chain coordination, and experience in overseeing delivery operations, often supported by a relevant degree or industry certifications. Familiarity with route optimization software, warehouse management systems, and inventory tracking tools is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help build effective teams and maintain client satisfaction. These skills ensure efficient, timely, and cost-effective delivery operations, which are crucial for customer satisfaction and business success.

How does a deliveries manager typically collaborate with logistics, warehouse, and customer service teams to ensure timely order fulfillment?

A Deliveries Manager works closely with logistics to coordinate shipping schedules, with warehouse teams to monitor inventory and prepare orders, and with customer service to address delivery issues and update clients. Effective communication and real-time problem-solving are crucial, as each team relies on accurate information to keep deliveries on track. Regular meetings and shared digital tools help keep everyone aligned, ensuring that orders are fulfilled efficiently and any challenges are quickly resolved.
What are popular job titles related to Deliveries Manager jobs in Indiana? For Deliveries Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Deliveries Manager jobs in Indiana look for? The top searched job categories for Deliveries Manager jobs in Indiana are:
What cities in Indiana are hiring for Deliveries Manager jobs? Cities in Indiana with the most Deliveries Manager job openings:
Deliveries Manager jobs near you

Delivery Manager (Remote)

Neumo Holdings LLC

Fort Wayne, IN • On-site

Full-time

Posted 9 days ago

Job description

Job Summary:

The Delivery Manager holds program-level execution accountability for an assigned portfolio and is responsible for the financial performance, operational execution, and strategic success of an assigned portfolio within the Business Unit. This role owns the SDLC, change requests, maintains strong risk awareness, and drives mitigation. Serving as a key liaison, the Delivery Manager sustains strong stakeholder relationships, delivers timely internal reporting, and escalates risks as needed to protect portfolio performance.
The position also carries significant lateral leadership responsibility, leading, developing, and managing relationships among business-unit stakeholders while fostering a culture of ownership, collaboration, operational discipline, and continuous improvement.

Duties and Responsibilities:

  • Consolidate and communicate financial and budget information across all active work within the Business Unit, delivering weekly budget progression updates and the monthly reporting.
  • Identify, communicate, and support mitigation of financial and operational risks, escalating material risks to the Business Unit.
  • Drive implementation of change requests, projects, and urgent items to meet committed timelines, coordinating with development teams to remove blockers and maintain momentum on revenue-impacting work.
  • Maintain strong customer relationships, serving as the first point of contact for customer product owners (CSMs) and ensuring timely resolution of issues, change requests, and inquiries across assigned jurisdictions.
  • Serve as an escalation point for customer issues and change requests, tracking each open item to closure with regular status updates.
  • Maintain complete, accurate, and current portfolio visibility (status, health, risks, milestones, and resource usage) and produce consolidated reporting to support leadership prioritization and decision-making.
  • Coordinate implementations from kickoff through deployment in partnership with the PMO, maintaining proactive communication across matrixed stakeholders.
  • Provide lateral leadership by leading daily coordination and recurring meetings, supporting new-hire onboarding, coaching junior team members through pairing and feedback, and fostering a culture of accountability, engagement, and continuous improvement.
  • Drive data-driven decisions throughout delivery, using performance metrics and risk indicators to determine when work is ready to progress or scale.
  • Uphold and model Neumo’s Code of Conduct and core values in all interactions, decisions, and business practices.
  • Perform other duties as assigned.

Education and Experience:

  • Bachelor’s degree in business, information technology, project management, or a related field, or an equivalent combination of education and experience.
  • Three (3) or more years of experience in delivery management, project or program management, or portfolio coordination, preferably within a SaaS or technology environment.
  • Experience supporting state and local government or other public-sector customers strongly preferred.
  • Experience coordinating cross-functional teams, including development, product, customer success, tech ops and sales, in a matrixed environment.

Knowledge, Skills and Abilities:

  • Demonstrated experience managing budgets, financial tracking, and revenue and margin reporting.
  • Working knowledge of project and portfolio management methodologies, change-request processes, and implementation life cycles.
  • Proficiency with project management, collaboration, and reporting software (e.g., issue-tracking and portfolio-management tools including Jira, Confluence and SalesForce).
  • Knowledge of and experience with Agile Scrum methodology within the software development life cycle (SDLC).
  • Strong financial and analytical skills, with the ability to consolidate data and communicate variances clearly and accurately.
  • Excellent written and verbal communication skills, including preparing and delivering executive-level reports and briefings.
  • Proven ability to identify, assess, and mitigate risks, with sound judgment on when and how to escalate.
  • Strong organizational and time-management skills, with the ability to manage multiple competing priorities and meet deadlines.
  • Effective lateral leadership and facilitation skills; able to influence, coordinate, and drive accountability without direct authority.
  • Customer-focused relationship management, with the ability to build trust and handle escalations professionally.
  • Collaborative, detail-oriented, and adaptable, with a commitment to continuous improvement and operational discipline.
  • Ability to coordinate dependencies, surface risks, and drive alignment across teams
  • Engineering fluency — able to follow technical conversations, ask useful questions, and constructively challenge feasibility claims.
  • Comfort measuring delivery by outcome validation rather than velocity proxies, with the discipline to hold the line on data-driven decisions.

Work Environment:

  • Office setting with a moderate noise level.
  • The employee will work at an individual workstation, using a telephone and computer.


Physical Demands:

  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.


Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.