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Debt Collections Manager Jobs in California (NOW HIRING)

KTS Law

Account Executive

San Diego, CA · On-site

$24 - $26/hr

Proficiency with standard software (email, word processing, case management systems) The following qualifications are preferred: * Previous experience in sales, debt collections, customer service, or ...

New

Zoomcar

Collections & AR Manager

Redwood City, CA · On-site

$111 - $141/hr

... Manager and VP every Monday without exception. * Execute a structured, proactive collections ... debt write‑off assessment. * Produce the monthly AR aging summary for distribution to the CFO and ...

Raymond West

Collections Specialist

Cypress, CA · On-site

$22 - $25/hr

As a Collections Specialist, you will establish professional working relationships with customers ... Report credit risks or bad debt information immediately to the manager. * Identify unapplied ...

Cypress HCM

Credit Collections Coordinator

El Segundo, CA · On-site

$40 - $42/hr

The credit and collection specialist's primary focus is to manage a portfolio of assigned accounts ... Minimize bad debt or write off by ensuring accounts are handled timely, appropriately, and per ...

Zūm

Collections & AR Manager

Redwood City, CA · Hybrid

... Manager and VP every Monday without exception * Execute a structured, proactive collections ... debt write-off assessment * Produce the monthly AR aging summary for distribution to the CFO and ...

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Debt Collections Manager information

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are popular job titles related to Debt Collections Manager jobs in California?

For Debt Collections Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Debt Collections Manager jobs in California look for?

The top searched job categories for Debt Collections Manager jobs in California are:

What cities in California are hiring for Debt Collections Manager jobs?

Cities in California with the most Debt Collections Manager job openings:

Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Account Executive

Kimball, Tirey & St. John LLP

San Diego, CA • On-site

$60K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

We are an established real estate law firm with offices across California. Our San Diego office is looking for an Account Executive to join our fast-paced team. In this role, you will negotiate settlements in collection cases. You will develop strong legal knowledge while building valuable negotiation and client relations skills in a supportive, growth-focused environment.

About Us

With nearly 50 years in the California legal industry and six offices statewide, our firm was founded on a commitment to customer service that has flourished within our culture of inclusion and diversity. We believe in working hard for our clients each day and in taking care of our employees, so they are empowered to do their very best work. It is our mission to provide the highest quality, cost-effective legal services to our clients.

Compensation & Benefits:

$60,000-$85,000 base + commission p/year

Responsibilities

  • Negotiate settlements with debtors and opposing counsel in collection cases
  • Conduct skip tracing investigations (locating debtors and verifying financial information)
  • Read, interpret, and apply lease language and relevant collection laws
  • Learn rules of law applicable to the collection process
  • Communicate professionally with clients and debtors via phone, email, and written correspondence
  • Document cases and maintain organized records

Qualifications

  • High school diploma or equivalent
  • Demonstrated diplomatic and savvy negotiation skills
  • Strong customer service and communication abilities
  • Ability to work effectively under pressure in a high-volume environment
  • Skill and temperament to remain professional and diffuse conflict
  • Willingness to learn legal concepts and collection procedures
  • Proficiency with standard software (email, word processing, case management systems)

The following qualifications are preferred:

  • Previous experience in sales, debt collections, customer service, or legal settings
  • Familiarity with skiptracing or investigative work
  • Knowledge of California collection laws or real estate principles
  • Experience using legal case management software

Schedule & Work Environment

Full-time position: 40 hours/week
Hours: 8:00am-5:00pm Monday-Friday

We offer a hybrid/in-office work model. New hires will complete the majority of their onboarding and training in-office during their first 6 months of employment to ensure success in the role. Following this period, eligible employees may transition to a hybrid schedule, subject to supervisor approval.

Why Work for Us?

Our firm offers a rewarding work environment that values a work-life balance and fosters a culture of professional growth and opportunities. We provide a comprehensive compensation package that includes medical, dental, vision, life, disability insurance, 401(k) with company match, paid vacation, and sick time.

What employees are saying about working with us:

  • "The people, atmosphere, culture, and work/life balance are great."
  • "I always feel included, respected, and a part of the team."
  • "I have been given so many opportunities to grow and have learned so much."

Application Process

Candidates who meet the criteria for this position will be contacted for the next step in the hiring process. Interviews are currently being conducted by phone or video, with possible in-person interviews for finalist candidates.

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Apply