ZipRecruiter

Log In

1

Debt Collections Manager Jobs in California (NOW HIRING)

Robert Half

Collections Specialist

Pomona, CA · On-site

$19.79 - $25/hr

Manage collection activity for a portfolio of primarily commercial accounts, with additional ... Understanding of core collection practices, credit follow-up, and debt recovery procedures. * Basic ...

Cathay Bank

Mortgage Loss Mitigation Team Lead

El Monte, CA · On-site

$33.65 - $43.27/hr

... management. QUALIFICATIONS * Education: High school diploma or equivalent. * 3-year experience in mortgage loss mitigation, foreclosure, and bankruptcy processing. * Understanding of debt collections ...

AMADA

Credit & Collections Specialist

Buena Park, CA · On-site

$27/hr

... Debt write-offs. * Other activities as assigned by Credit management. * Release customer orders on ... Credit/Collections Supervisor or Manager SUBORDINATE STAFF : None KNOWLEDGE : Specific to ...

Cathay Bank

Mortgage Loss Mitigation Team Lead

El Monte, CA · On-site

$33.65 - $43.27/hr

... management. QUALIFICATIONS * Education: High school diploma or equivalent. * 3-year experience in mortgage loss mitigation, foreclosure, and bankruptcy processing. * Understanding of debt collections ...

Lobel Financial Corporation

Be Seen First

Collections Specialist (30+ day Auto Finance)

Anaheim, CA · On-site

$21 - $25/hr

... federal debt collection laws, and adheres to company policies and procedures. Basic ... Enlist the efforts of supervisors/management when necessary to accelerate the collection process

previous pagenext page

Showing results 21-40

All JobsDebt Collections JobsDebt Collections Manager JobsDebt Collections Manager Jobs in California

Debt Collections Manager information

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are popular job titles related to Debt Collections Manager jobs in California?

For Debt Collections Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Debt Collections Manager jobs in California look for?

The top searched job categories for Debt Collections Manager jobs in California are:

What cities in California are hiring for Debt Collections Manager jobs?

Cities in California with the most Debt Collections Manager job openings:

Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Collections Specialist

Robert Half

Pomona, CA • On-site

$19.79 - $25/hr

Temporary

Posted 21 days ago

Job description

We are looking for a Collections Specialist to support a mortgage company in Pomona, California through a Long-term Contract assignment. This role will focus primarily on commercial accounts while also assisting with consumer collections, helping maintain timely payments and strong customer relationships. The ideal candidate brings sound judgment, persistence, and a detail-oriented approach to resolving outstanding balances in a fast-paced environment.
Responsibilities:
• Manage collection activity for a portfolio of primarily commercial accounts, with additional support for consumer accounts when needed.
• Follow up on past-due balances with an emphasis on newer delinquency ranges, especially accounts approximately 60 to 90 days overdue.
• Communicate with customers by phone and email to secure payment commitments, resolve account issues, and document collection efforts accurately.
• Partner with sales and service teams during customer discussions when account concerns require cross-functional support.
• Review account status, payment trends, and aging details to determine appropriate next steps and escalation needs.
• Use Sage 100, Application Extender, and Excel to track receivables, update account records, and monitor collection activity.
• Support recovery efforts by identifying payment barriers and recommending practical solutions that improve repayment outcomes.• Experience handling business-to-business and/or consumer collections, with the ability to manage delinquent accounts professionally.
• Understanding of core collection practices, credit follow-up, and debt recovery procedures.
• Basic working knowledge of Excel; experience with pivot tables and VLOOKUP is helpful.
• Familiarity with Sage 100, Application Extender, or similar accounts receivable and collection systems is preferred.
• Strong communication skills and the confidence to speak with customers and internal teams about overdue balances.
• Positive attitude, dependable work ethic, and a clear interest in building success within collections.
• Accounts receivable experience with some collections exposure will also be considered.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

View All Robert Half Jobs