ZipRecruiter

Log In

1

Debt Collection Manager Jobs in Phoenix, AZ (NOW HIRING)

Blitt and Gaines

Client Litigation Specialist

Phoenix, AZ · On-site

$20 - $24/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... This role is responsible for managing communications, coordinating workflows, and ensuring timely ...

Blitt and Gaines

Supervisory Attorney - AZ

Phoenix, AZ · On-site

$100K - $150K/yr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... The Supervisory Attorney is responsible for assisting the State Level Attorney with case management ...

Zwicker & Associates, P.C.

Managing Attorney

Tempe, AZ

$140K - $170K/yr

... in debt collection. Founded in 1991, Zwicker represents creditors in various consumer and ... manager of processes. Demonstrated critical thinking and problem-solving abilities are required.

Zwicker & Associates, P.C.

Managing Attorney

Phoenix, AZ · On-site

$140K - $170K/yr

... in debt collection. Founded in 1991, Zwicker represents creditors in various consumer and ... manager of processes. Demonstrated critical thinking and problem-solving abilities are required.

Zwicker & Associates, P.C.

Managing Attorney

Tempe, AZ · On-site

$140K - $170K/yr

... in debt collection. Founded in 1991, Zwicker represents creditors in various consumer and ... manager of processes. Demonstrated critical thinking and problem-solving abilities are required.

Zwicker & Associates, P.C.

Managing Attorney

Tempe, AZ · On-site

$140K - $170K/yr

... in debt collection. Founded in 1991, Zwicker represents creditors in various consumer and ... manager of processes. Demonstrated critical thinking and problem-solving abilities are required.

Blitt and Gaines, P.C.

Paralegal

Phoenix, AZ

$20 - $27/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Track deadlines, monitor case progress, and manage discovery schedules. Conduct basic legal ...

previous pagenext page

Showing results 21-40

All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Phoenix, AZ

Debt Collection Manager information

See Phoenix, AZ salary details

$7

$22

$36

How much do debt collection manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for debt collection manager in Phoenix, AZ is $22.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.41 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are popular job titles related to Debt Collection Manager jobs in Phoenix, AZ?

For Debt Collection Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Debt Collection Manager jobs in Phoenix, AZ look for?

The top searched job categories for Debt Collection Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Debt Collection Manager jobs?

Cities near Phoenix, AZ with the most Debt Collection Manager job openings:

Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,493 per year, or $22.8 per hour.

Director Patient Financial Services

Valleywise Health System

Phoenix, AZ

$133K - $198K/yr

Full-time

Re-posted 9 days ago

Valleywise Health rating

7.5

Company rating: 7.5 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

190th of 887 rated healthcare providers

Job description

Valleywise Health is seeking an experienced and strategic Director of Patient Financial Services (PFS) to provide operational leadership for all patient financial services functions across our integrated healthcare system. Reporting directly to the Vice President of Revenue Cycle, this leader will be responsible for driving financial performance, optimizing revenue cycle operations, enhancing the patient financial experience, and ensuring regulatory compliance across multiple care settings.
This high-impact leadership role oversees the full continuum of Patient Financial Services, including Pre-Billing, Billing, Collections, Denials Management, Cash Management, and Bad Debt operations. The Director will lead billing and collections activities across the organization, including Family Health Centers, Comprehensive Health Center, Valleywise Health Medical Center, Desert Vista Behavioral Health Center, and the Behavioral Health Annex.
The ideal candidate brings deep expertise in healthcare revenue cycle operations, strong people leadership skills, and experience managing both hospital and professional billing environments. Experience supporting Behavioral Health and/or Federally Qualified Health Centers (FQHCs) is strongly preferred.
Annual Salary Range: $133,057.60 - $198,348.80
 
Qualifications
Education:
  • Requires a Bachelor's degree in Business Administration, Finance or related field; or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.
  • A Master's degree in Finance, Business, or Health Administration is preferred.
Experience:
  • Must have minimum of seven (7) years of progressively responsible healthcare patient financial services related experience that demonstrates a high level of understanding of the required knowledge, skills and abilities.
  • Experience must include demonstrated leadership ability, preferably working as a Director Patient Financial Services or related management position in a multi-facility organization and/or highly automated environment.
Certification/Licensure:
  • Epic certification and HFMA certification is preferred.
Knowledge, Skills & Abilities:
  • Must have demonstrated knowledge of the Federal and State Fair Debt Collection Regulations and all aspect of the Collection Department, including Medicare, AHCCCS, Commercial, Managed Care, Work Comp and Self Pay guidelines and billing.
  • Requires understanding of cash application and reconciliation principles, including impact to financial reporting.
  • Requires understanding of credit, refunds, bad debt, charity care qualification, self-pay processing, and general customer service principles to ensure a positive patient experience.
  • Requires knowledge of accounting principles that directly impact the accounts receivable, including debit and credit transactions; charge transfers; contractual allowances and adjustments; financial class changes and revenue reclassification; and reserve methodology and mechanics.
  • Requires knowledge of hospital operations and patient flow so as to be able to identify and analyze potential sources of error or patient dissatisfaction.
  • Requires knowledge of healthcare accounts receivable management concepts, including in-depth knowledge of the state reimbursement and regulatory environment so as to ensure compliance with State regulations regarding patient and insurance billing issues.
  • Requires up-to-date knowledge and understanding of federal compliance and OIG initiatives that impact the healthcare industry.
  • Requires understanding of current and future trends/practice in area of responsibility.
  • Requires knowledge of information systems and software used in area of responsibility, and of equipment used in performing assigned duties. Knowledge of Epic, MedAssets products and electronic billing is desirable.
  • Knowledge of both hospital and professional billing is required.
  • Must be a successful leader of people, have strong leadership skills and the ability to motivate a team.
  • Must be able to decide how to allocate people, time and other resources to create, execute, and accomplish an operating or project plan on time and within budget.
  • Must have solid analytical and problem-solving skills along with the ability to utilize the appropriate management techniques to plan, organize, control and coordinate activities.
  • Must be able to manage priorities in a dynamic environment and adapt to change quickly and positively.
  • Must demonstrate ability to be self-directed, as well as demonstrate excellent organizational, analytical and interpersonal skills.
  • Must be able to work as a team member with peers, other managers, staff and senior leadership.
  • Must possess good customer service and communications skills, the ability to work with professionals and maintain confidentiality standards.
  • Must be able to communicate with individuals with a diverse population and in a group setting.
  • Must be approachable, people oriented and a good listener.
  • Must be able to develop and provide direction in the implementation of short and long-term departmental goals, and provide administrative direction to personnel in the resolution of problems or difficult tasks.
  • Requires the ability to read, write and speak effectively in English.
#LeaderMGR

What Valleywise Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply