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Hoa Collections Jobs in Phoenix, AZ (NOW HIRING)

Jobot

Real Estate Attorney

Scottsdale, AZ · On-site +1

$160K - $225K/yr

... HOA matters, zoning issues, and promissory notes. We work with a diverse client base and pride ... Base salary commensurate with experience, plus commission and bonuses (typically 18% of collections ...

CCMC

Portfolio Community Manager

Scottsdale, AZ · On-site

$55K - $70K/yr

Working under the general supervision of the Regional Director, the Portfolio HOA Community Manager ... assessment collections, personnel requirements, employee time sheets, insurance, delinquent ...

All JobsHoa Collections JobsHoa Collections Jobs in Phoenix, AZ

Hoa Collections information

See Phoenix, AZ salary details

$30.8K

$58.3K

$108.2K

How much do hoa collections jobs pay per year?

As of Aug 23, 2026, the average yearly pay for hoa collections in Phoenix, AZ is $58,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $65,000.00 per year, depending on experience, location, and employer.

What is an HOA collections specialist?

HOA Collections refer to the process of collecting overdue assessments or fees from homeowners within a Homeowners Association (HOA). This process typically involves sending notices to delinquent homeowners, setting up payment plans, and, if necessary, initiating legal actions such as placing liens or starting foreclosure proceedings. The goal is to ensure that all homeowners pay their share of dues to maintain the community and its amenities. HOA collection specialists work closely with board members and property managers to enforce payment policies and comply with relevant laws and regulations.

What skills and qualifications are needed to thrive as an HOA collections specialist?

To thrive as an HOA Collections Specialist, you need a solid understanding of accounts receivable, debt collection practices, and familiarity with HOA rules, usually supported by experience in property management or finance. Proficiency with property management software, accounting systems, and collection tracking tools is typically required. Strong communication, negotiation skills, and attention to detail help manage sensitive interactions with homeowners and ensure compliance. These skills are crucial for effectively recovering dues, maintaining community financial health, and fostering positive homeowner relations.

What are common challenges faced in an HOA collections role, and how can they be managed?

One common challenge in an HOA Collections role is balancing assertive collection efforts with maintaining positive relationships with homeowners. It’s important to follow established legal protocols and communicate clearly about payment expectations, late fees, and possible consequences. Staying organized, keeping detailed records, and collaborating closely with the HOA board and property management team help ensure compliance and consistency. Proactively addressing delinquencies and offering payment plans when appropriate can also help resolve issues more amicably.

What are popular job titles related to Hoa Collections jobs in Phoenix, AZ?

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What job categories do people searching Hoa Collections jobs in Phoenix, AZ look for?

The top searched job categories for Hoa Collections jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Hoa Collections jobs?

Cities near Phoenix, AZ with the most Hoa Collections job openings:

Hoa Collections jobs near you
Infographic showing various Hoa Collections job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $58,305 per year, or $28 per hour.

Accounts Receivable Customer Support Specialist (Part-Time)

Heywood Realty & Investment, Inc.

Gilbert, AZ • On-site

$17 - $20/hr

Part-time

Posted 18 days ago

Job description

Role Summary

Welcome! We're looking for a detail-oriented, dependable, and personable individual to join our team as a part-time Accounting Specialist. This is a front-line, customer-facing role combining Accounts Receivable (AR) support with in-person front desk duties at our Gilbert HQ.


Schedule: Part-Time, Monday–Friday, 10:00 AM – 3:00 PM


In this role, you'll be the first point of contact for walk-in customers making payments or asking about their accounts, while also supporting our AR processes behind the scenes — following up on outstanding balances, applying payments, and resolving billing questions. If you're a proactive, friendly team player with strong communication and organizational skills, we'd love to hear from you!


Previous experience crossover: Front Desk/Receptionist, Customer Service, Accounting, Bookkeeping, Collections, Billing



Purpose (why this job exists)

This role exists to provide a welcoming, professional front-desk experience for walk-in customers while supporting the timely collection of payments and accuracy of financial records. By combining front-line customer service with AR support, this position helps maintain positive customer relationships and healthy cash flow for the company.



Responsibility (what you will be doing)
Front Desk & Walk-In Customer Support:
- Greet and assist walk-in customers at the front desk, including processing in-person payments (cash, check, card).
- Answer phone and in-person inquiries regarding account balances, payment status, and billing questions.
- Direct visitors and manage general front-desk/office duties as needed.


Customer Communication & Relationship Management:
- Communicate with customers to resolve payment issues and disputes.
- Build professional, positive relationships to support smooth collections.


Payment Collection & Monitoring:
- Monitor and follow up on outstanding invoices and overdue payments.
- Process incoming payments (checks, ACH, credit cards, wires, and in-person payments).
- Accurately apply payments to customer accounts and maintain detailed records.


Invoice Processing & Billing:
- Generate and distribute invoices according to schedules and contracts.
- Verify billing accuracy, including proper coding to general ledger accounts.


Account Reconciliation & Reporting:
- Reconcile customer accounts and process credits/adjustments.
- Prepare accounts receivable aging reports and provide updates to management.



Expectations (how we will measure success)

- Friendly, professional service for all walk-in and phone customer interactions.
- Timely and accurate invoice processing and payment collections.
- Organized, up-to-date financial records.
- Regular reporting to management on receivable status.



Qualifications (what you will need to be successful):

Must Have:

- Strong customer service skills and a welcoming, professional demeanor for in-person interactions.
- Strong attention to detail and organizational skills.
- Prior experience in accounts receivable, front desk, or customer-facing financial roles.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
- Ability to handle difficult customer situations with professionalism and tact.


Nice to have (not necessary, but extra credit!):

- Associate's degree in Accounting, Finance, or a related field.
- Familiarity with HOA financial software (Caliber, TOPS, CINC, Vantaca).
- Residency in the Gilbert/Chandler (East Valley) area.



About @HeywoodHOA

Heywood Community Management is an Arizona Real Estate, HOA Management Company. We've been in business since 1933 and continue to deliver excellence not only to our clients and community residents but to those we have the privilege of hiring to work for our local business. We're driven by our 6 core values:


  1. Embrace Change.
  2. Be Real.
  3. Focus on Quality.
  4. Share Wisdom.
  5. Remain Capable.
  6. Triumph with Integrity.


If you're looking for a new career experience with room to grow inside of an organization that puts employee happiness first, please apply now!


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Job Type: Part-Time, Hourly

Schedule: Monday–Friday, 10:00 AM – 3:00 PM
Salary: $17–$20 based on experience