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Debt Collection Manager Jobs in Texas (NOW HIRING)

MCI Careers

Call Center Collections Representative

Dallas, TX · On-site

$15.25 - $19.75/hr

Familiarity with debt collection laws and best practices is a plus * Previous experience in ... Account Management : Update customer records, payment statuses, and notes in the system accurately ...

MCI Careers

Call Center Collections Representative

Killeen, TX · On-site

$14.25 - $18.25/hr

Familiarity with debt collection laws and best practices is a plus * Previous experience in ... Account Management : Update customer records, payment statuses, and notes in the system accurately ...

ValorVIP

Call Center Collections Representative

Dallas, TX · On-site

$15.25 - $19.75/hr

Account Management : Update customer records, payment statuses, and notes in the system accurately ... Familiarity with debt collection laws and best practices is a plus * Previous experience in ...

ValorVIP

Call CenterCollections Representative

Dallas, TX

$15.25 - $19.75/hr

Account Management : Update customer records, payment statuses, and notes in the system accurately ... Familiarity with debt collection laws and best practices is a plus * Previous experience in ...

Aprio

Senior Associate, Tax Controversy

Austin, TX · On-site +1

$70K - $133K/yr

Tax Notice Management * Review and analyze tax notices received by clients. * Communicate with ... Debt Collection Assistance * Assist clients in addressing tax debt issues and developing repayment ...

Aprio

Senior Associate, Tax Controversy

Austin, TX · On-site +1

$70K - $133K/yr

Tax Notice Management * Review and analyze tax notices received by clients. * Communicate with ... Debt Collection Assistance * Assist clients in addressing tax debt issues and developing repayment ...

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All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Texas

Debt Collection Manager information

See Texas salary details

$6

$21

$33

How much do debt collection manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for debt collection manager in Texas is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.63 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
What are the most commonly searched types of Debt Collection jobs in Texas? The most popular types of Debt Collection jobs in Texas are:
What are popular job titles related to Debt Collection Manager jobs in Texas? For Debt Collection Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Texas look for? The top searched job categories for Debt Collection Manager jobs in Texas are:
What cities in Texas are hiring for Debt Collection Manager jobs? Cities in Texas with the most Debt Collection Manager job openings:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Texas as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% In-person, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,563 per year, or $21.4 per hour.

Senior Collector - Charge Off (Remote/Monthly Bonus)

Exeter Finance LLC

Irving, TX • On-site, Remote

$22.90 - $29/hr

Full-time

Posted 11 days ago

Exeter Finance rating

9.1

Company rating: 9.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.
Every team member is integral to our success. Whether you're at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.
Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
Job Description
Job Summary:
Manage a portfolio of accounts that are 81+ days delinquent, utilizing advanced collection strategies to resolve overdue payments. Use advanced knowledge of debt recovery, customer negotiation, and conflict resolution to handle complex accounts, including high-value or high-risk cases.
Job Duties:
  • Manage and analyze a portfolio of high-risk delinquent accounts by developing the most suitable collection strategies, proactively identifying high-risk accounts to avoid further delinquency. Negotiate payment arrangements with customers, such as settlements, payment plans, and other resolutions.
  • Maintain accurate records of all customer interactions, payment arrangements, disputes, and resolutions, and ensure timely reporting of account statuses, collection efforts, and risks to management.
  • Resolve complex disputes, payment issues, or escalations from junior collectors, and provide feedback, training, and support to improve team performance and maintain customer satisfaction.
  • Meet or exceed department goals related to recovery rates, resolution times, and account management targets by continuously reviewing and refining collection approaches based on industry trends and regulatory changes.
  • Collaborate with internal teams to address customer issues, resolve escalated cases, and support broader department objectives; escalate unresolved or particularly challenging cases for further action as needed.
  • Ensure compliance with all legal and company guidelines, including adherence to the Fair Debt Collection Practices Act (FDCPA) and relevant regulations.

Education and Work Experience:
  • Education: High school diploma or equivalent, degree preferred
  • Work Experience: 2+ years in auto finance operations (2+ specialty groups required for specialty teams)
  • Extensive experience in collections or debt recovery, with a demonstrated ability to manage complex or high-risk accounts.
  • Advanced negotiation skills and the ability to reach favorable outcomes while maintaining positive customer relationships.
  • Deep understanding of collections practices, legal regulations, and industry standards related to debt recovery.
  • Strong communication skills, both verbal and written, with the ability to handle difficult customer interactions with professionalism and tact.
  • Leadership and mentoring abilities, with experience guiding and training junior team members.
  • Excellent organizational skills, with the ability to manage a large and diverse portfolio of accounts.
  • Proficiency with collection software, CRM systems, and office productivity tools.
  • Strong problem-solving skills, with the ability to analyze situations and develop effective strategies for collection.
  • Ability to work independently and as part of a team, achieving individual and department-wide goals.
  • High attention to detail and the ability to accurately document and track account status and customer interactions.
  • Ability to maintain composure in high-pressure situations and navigate customer disputes or challenges effectively.

#LI-Remote
Individual compensation packages are based on various factors unique to each candidate including
skill set, experience, qualifications and other job-related reasons.
The pay range for this role is $22.90 - $29.00 hourly.
Exeter Finance LLC is an Equal Opportunity Employer.

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