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Debt Collection Manager Jobs in Texas (NOW HIRING)

Moss Law Firm, P.C.

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Process Control Manager

Lubbock, TX · On-site

$60K - $80K/yr

Moss Law Firm is a high-volume consumer debt collection firm representing national banks in the State of Texas. The Process Manager would be tasked with monitoring accounts from placement through the ...

Muscogee Nation Business Enterprises

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Medical Collection Specialist (Advanced Level)

Joint Base San Antonio (fort Sam Houston), TX · On-site

$32/hr

... debt collection in the healthcare sector. Strong communication skills, empathy, and the ability to work effectively under pressure are key attributes for success in this position. Duties a) Manages ...

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All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Texas

Debt Collection Manager information

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$33

How much do debt collection manager jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for debt collection manager in Texas is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.63 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
What are the most commonly searched types of Debt Collection jobs in Texas? The most popular types of Debt Collection jobs in Texas are:
What are popular job titles related to Debt Collection Manager jobs in Texas? For Debt Collection Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Texas look for? The top searched job categories for Debt Collection Manager jobs in Texas are:
What cities in Texas are hiring for Debt Collection Manager jobs? Cities in Texas with the most Debt Collection Manager job openings:
Debt Collection Manager jobs near you

Collections Team Manager

Stellantis Financial Services US

Addison, TX • On-site

Full-time

Posted 28 days ago

Job description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary:
Oversees and coordinates the activities of a team responsible for pursuing and collecting overdue payments on automobile loan accounts. This role involves managing staff who engage directly with customers to address and resolve delinquent accounts, ensuring that payments are brought up to date efficiently and professionally.
Essential Duties and Responsibilities:
  • Oversees and directs the activities of collection teams, including the implementation of auto dialer strategies to enhance collection efforts.
  • Defines work processes, schedules tasks, and optimizes workflow to increase efficiency.
  • Assesses accounts flagged for potential repossession and legal action, ensuring compliance with regulatory requirements.
  • Provides guidance and support to team members on complex collection cases and suggests effective collection strategies.
  • Delivers clear written and verbal instructions to staff.
  • Inspects work outputs for precision, tidiness, and adherence to company policies and standards.
  • Fosters team cohesion, addresses conflicts, and mediates disputes to maintain a harmonious workplace.
  • Evaluates performance reports of subordinates and offers constructive feedback to foster professional growth.
  • Ensures adherence to the Collection Standards of Conduct policy and promotes compliance within the team.
  • Adheres to all organizational policies and procedures, ensuring a standardized approach across all operations.
  • Handles sensitive consumer information, such as Social Security numbers and dates of birth, in accordance with privacy regulations and company guidelines.
  • All other duties assigned.

Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Experience
    • Minimum 1 year supervisory experience
    • Minimum 3 years Collections Experience
  • Education - requirements and/or certifications
    • High school diploma/GED

Qualifications Preferred:
  • Knowledge of and Compliant with the Fair Debt Collection Practices Act, local, state and federal collection laws. Skip tracing experience.

Must have reliable transportation and live within a commutable distance to Dallas, TX
An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.
Physical Requirements:
Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lifting, and/or moving up to 10 ls. Reasonable accommodation will be reviewed upon request.
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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