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Dealertrack Technologies Jobs (NOW HIRING)

Senior IT Support Technician

Park City, KS

$21 - $28.75/hr

Stay current on emerging technologies and industry best practices. * Participate in company ... Experience with Dealer Management Systems (CDK, Reynolds & Reynolds, Tekion, Dealertrack, or ...

... technology in the industry. Key Responsibilities: * Perform routine maintenance and repairs on a variety of vehicles. * Diagnose and troubleshoot mechanical issues efficiently. * Utilize DealerTrack ...

Title Clerk

Edmonds, WA · On-site

$17.75 - $22.75/hr

Reynolds & Reynolds, Dealertrack, or similar DMS experience a plus Skills & Attributes ... t shows up in precision, process, and follow-through.

Uses service lane technology when greeting guests * Obtain customer and vehicle information ... Dealertrack computer experience a plus Weibel Auto Group is an equal opportunity employer and ...

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How much do dealertrack technologies jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for dealertrack technologies in the United States is $25.49, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.12 per hour, depending on experience, location, and employer.

What is a Dealertrack Technologies job?

A Dealertrack Technologies job typically involves working with digital solutions that streamline automotive retail processes. Employees may focus on software development, customer support, sales, or implementation of Dealertrack’s technology for dealerships and lenders. Roles often require knowledge of the automotive industry, finance, or IT systems. The company supports dealerships by improving efficiency in areas like credit applications, registration, and compliance.

What are the key skills and qualifications needed to thrive in a Dealertrack Technologies position?

To thrive at Dealertrack Technologies, candidates typically need a background in information technology, software development, or business analysis, often supported by a relevant degree or industry experience. Familiarity with automotive dealership management systems, cloud-based applications, and Agile methodologies is highly valued, along with certifications such as PMP or Scrum Master in some roles. Strong problem-solving abilities, collaborative mindset, and clear communication skills set top performers apart. These competencies ensure effective support and innovation within the automotive technology solutions Dealertrack Technologies provides to its clients.

What are some common challenges faced by employees working at Dealertrack Technologies, and how can new team members prepare for them?

Employees at Dealertrack Technologies often tackle challenges related to rapidly changing automotive industry requirements and the integration of complex technologies for dealerships. New team members can prepare by staying updated on automotive trends, learning about current dealership management software, and developing adaptability to work effectively in a fast-paced, collaborative environment. Regular training and supportive team structures help employees navigate technical issues and evolving client needs. Embracing continued learning and open communication will help you succeed and grow in this dynamic setting.

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Infographic showing various Dealertrack Technologies job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $53,027 per year, or $25.5 per hour.

Senior IT Support Technician

Don Hattan

Park City, KS

$21 - $28.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

We are looking for an experienced Senior IT Support Specialist to oversee and support the technology that keeps our dealership operations running efficiently across multiple locations in the Wichita area. This is a hands-on role for someone who enjoys solving technical challenges, supporting end users, and improving IT systems in a fast-paced environment.

As part of our IT team, you'll be responsible for maintaining end-user technology, supporting business-critical applications, assisting with infrastructure projects, and serving as the primary escalation point for complex technical issues. You'll also work closely with vendors and dealership leadership to implement technology solutions that improve efficiency and reliability.

Key Responsibilities

Technical Support & Operations (60–70% of work time)

  • Serve as the primary escalation point for advanced technical support requests.
  • Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
  • Manage user accounts, system access, and workstation deployments.
  • Support dealership applications, business software, and Microsoft 365 services.
  • Troubleshoot network connectivity, hardware, software, and peripheral issues.
  • Maintain IT inventory, asset documentation, and technical procedures.
  • Coordinate with vendors to resolve hardware, software, and telecommunications issues.

Infrastructure & Projects (20–30% of work time)

  • Assist with server, network, and cloud environment administration.
  • Deploy hardware and software upgrades, security patches, and new technology solutions.
  • Participate in infrastructure improvements, system migrations, and dealership expansion projects.
  • Support cybersecurity initiatives, backup systems, and disaster recovery planning.
  • Recommend and implement process improvements that increase system performance and reliability.

Professional Development (5–10% of work time)

  • Stay current on emerging technologies and industry best practices.
  • Participate in company-supported training and certification opportunities.
  • Share knowledge and provide technical guidance to other members of the IT team.

Travel

  • Travel between Don Hattan dealership locations in the Wichita area as needed to provide onsite support and assist with projects.

Qualifications

  • 5+ years of experience in IT support, systems administration, or a related role.
  • Strong knowledge of Windows environments, Microsoft 365, Active Directory, and enterprise hardware.
  • Experience supporting business networks, user devices, and cloud-based applications.
  • Ability to diagnose and resolve technical issues independently while managing multiple priorities.
  • Strong communication, organization, and problem-solving skills.
  • Valid driver's license with the ability to travel between dealership locations.

Preferred Qualifications

  • Previous automotive dealership IT experience.
  • Experience with Dealer Management Systems (CDK, Reynolds & Reynolds, Tekion, Dealertrack, or similar).
  • Experience with Microsoft Intune, VMware, Hyper-V, PowerShell, or endpoint management solutions.
  • Industry certifications such as Microsoft, CompTIA, Cisco, or VMware are a plus.

Job Type

Full-time, Permanent

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule

  • Monday through Friday
  • Day shift (8:00 AM – 5:00 PM)
  • Occasional after-hours or weekend work for planned maintenance or emergency support, as needed.