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Dealer Services Network Jobs (NOW HIRING)

Customer service knowledge Ability to multitask Basic computer knowledge Professional and courteous demeanor Possess good oral and written communication skills Attention to detail Ability to work in ...

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Dealer Services Network information

What is a Dealer Services Network?

A Dealer Services Network is a group or platform that connects automotive dealerships with various service providers, such as finance companies, parts suppliers, or technology vendors. These networks help dealerships streamline their operations by offering integrated solutions for inventory management, customer relationship management, financing, and other essential services. By leveraging a Dealer Services Network, dealerships can improve efficiency, enhance customer experience, and stay competitive in the market.

What are the key skills and qualifications needed to thrive in Dealer Services Network roles?

Success in Dealer Services Network roles requires strong knowledge of automotive finance processes, customer service expertise, and an understanding of dealership operations, often supported by a background in business or finance. Familiarity with dealership management systems (DMS), CRM software, and financial compliance tools is typically essential. Excellent interpersonal communication, attention to detail, and problem-solving abilities help professionals build relationships and efficiently manage dealer accounts. These skills are crucial for ensuring satisfaction, regulatory compliance, and seamless transactions between dealerships and service providers.

What is the difference between Dealer Services Network vs Automotive Service Advisor?

AspectDealer Services NetworkAutomotive Service Advisor
CredentialsTypically no specific certifications required, but industry knowledge helpsASE certifications often preferred, strong communication skills needed
Work EnvironmentCorporate dealership or network of dealershipsService department within a dealership or automotive repair shop
Industry UsageUsed by dealership groups to manage services and client relationsCustomer-facing role in automotive service departments

Dealer Services Network refers to a group or platform that manages or supports multiple dealerships, focusing on network-wide services. Automotive Service Advisors interact directly with customers, explaining repairs and recommending services. While both roles are involved in the automotive industry, Dealer Services Network operates at a managerial or organizational level, whereas Automotive Service Advisors work directly with clients in service departments.

How does a professional in Dealer Services Network typically collaborate with automotive dealerships?

Professionals in Dealer Services Network frequently act as liaisons between the service provider and automotive dealerships, facilitating smooth communication and resolving any operational issues. They work closely with dealership staff to understand their needs, implement solutions, and provide ongoing support for various products or services, such as financing or technology platforms. Strong interpersonal and problem-solving skills are essential, as is the ability to adapt to different dealership environments and maintain positive relationships. Effective collaboration often involves regular site visits, virtual meetings, and clear reporting to ensure dealerships receive consistent, high-quality service.
More about Dealer Services Network jobs
What cities are hiring for Dealer Services Network jobs? Cities with the most Dealer Services Network job openings:
What states have the most Dealer Services Network jobs? States with the most job openings for Dealer Services Network jobs include:
What job categories do people searching Dealer Services Network jobs look for? The top searched job categories for Dealer Services Network jobs are:
Infographic showing various Dealer Services Network job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Contact Center Agent - ALB / RR

Dealer Services Network

Albuquerque, NM

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 hours ago


Job description

Contact Center Agent - Bilingual
Location: Must be able to work at any Albuquerque or Rio Rancho location
Department: Contact Center
Pay Type: Hourly- Full Time
Hourly Rate: $17.00 per hour
Schedule: Monday - Friday 8:45 a.m. and 5:30 p.m. and Saturday availability between 7:45 a.m. and 4:30 p.m.
This isn’t a standard headset-and-script call center job. In one day you might clarify required documentation for a title transfer, walk a caller through what to bring for their appointment, assist with retail office support, and resolve an online inquiry — all before lunch. If you like variety, thrive in a supportive team environment, and take pride in getting the details right, keep reading.
What’s New at MVD Express
★ Self-lead raise opportunities and annual performance assessments — your pay can grow with your initiative and skill.
★ A structured, tiered certification path — including VIN Inspector and TSA credentials — that opens the door to more responsibility and pay over time.
The Role
MVD Express is looking for a detail-oriented, customer-focused Contact Center Representative to join our team
in Albuquerque. You’ll serve as the primary guide for customer inquiries — explaining required documents for
titles, driver’s licenses, registrations, and placards, assisting with office coverage, and ensuring customers
arrive fully prepared for their MVD visits. No prior MVD experience? We’ll train the right person who brings a
strong work ethics and a genuine commitment to customer service.
What You Will Do
Customer Support amp; Guidance
✓ Assist customers by phone, chat, and email — explaining state requirements, fee structures, and exact
document checklists needed for MVD visits
✓ Guide customers on required paperwork for titles, registrations, driver’s licenses, IDs, handicap placards,
and interlock inquiries
✓ Schedule appointments and answer questions to ensure customers arrive fully prepared
✓ Provide essential assistance with office coverage and team operational needs
Accuracy amp; Communication
✓ Review customer document details remotely and provide accurate information regarding state guidelines
✓ Follow all policies on confidentiality, data security, and recordkeeping strictly
✓ Stay current on changing state regulations, documentation requirements, and operational procedures
What We’re Looking For
✓ Previous call center, customer service, motor vehicle, or administrative experience preferred, not required
✓ Strong attention to detail, data entry, and computer skills, including the ability to navigate multiple
platforms
✓ Excellent customer service and communication skills, and ability to work in a fast-paced environment
✓ Valid Driver’s License, and ability to pass a criminal background check and MVR review
What We Offer
✓ $17.00 an hour to start
✓ Self-lead raise opportunities and annual performance assessments
✓ Health benefits including medical, dental, and vision
✓ 401(k) with company match
✓ Paid Time Off (PTO)
✓ Paid holidays
✓ Training and certification opportunities, including a clear path toward advanced credentials
✓ A supportive, team-oriented work environment
We are an Equal Opportunity Employer and value diversity. All employment decisions are based on business needs, job requirements, and individual qualifications.