ZipRecruiter

Log In

1

Dealer Service Analyst Jobs (NOW HIRING)

LeMans Corporation dba Parts Unlimited - Drag Specialties

Be Seen First

Dealer Services Manager

Janesville, WI · On-site

$86K - $102K/yr

Establish and optimize service standards, SOPs, and processes to improve dealer experience and operational effectiveness * Analyze performance data and reporting (daily/weekly/monthly) to identify ...

MarketSource

Field Service Consultant

Pensacola, FL

Provide technical assistance and fixed operations consultation to our dealer service personnel ... dealerships Ability to analyze data and create custom reports Ability to effectively use MS Word ...

MarketSource

Field Service Consultant

Detroit, MI

Provide technical assistance and fixed operations consultation to our dealer service personnel ... dealerships Ability to analyze data and create custom reports Ability to effectively use MS Word ...

MarketSource

Field Service Consultant

Detroit, MI · On-site

Provide technical assistance and fixed operations consultation to our dealer service personnel ... dealerships Ability to analyze data and create custom reports Ability to effectively use MS Word ...

MarketSource

Field Service Consultant

Dayton, OH

Provide technical assistance and fixed operations consultation to our dealer service personnel ... dealerships Ability to analyze data and create custom reports Ability to effectively use MS Word ...

MarketSource

Field Service Consultant

Detroit, MI

Provide technical assistance and fixed operations consultation to our dealer service personnel ... dealerships Ability to analyze data and create custom reports Ability to effectively use MS Word ...

MarketSource

Field Service Consultant

Detroit, MI

Provide technical assistance and fixed operations consultation to our dealer service personnel ... dealerships Ability to analyze data and create custom reports Ability to effectively use MS Word ...

MarketSource

Field Service Consultant

Boston, MA

Provide technical assistance and fixed operations consultation to our dealer service personnel ... dealerships Ability to analyze data and create custom reports Ability to effectively use MS Word ...

MarketSource

Field Service Consultant

Franklin, MA

Provide technical assistance and fixed operations consultation to our dealer service personnel ... dealerships Ability to analyze data and create custom reports Ability to effectively use MS Word ...

MarketSource

Field Service Consultant

Galloway, OH

Provide technical assistance and fixed operations consultation to our dealer service personnel ... dealerships Ability to analyze data and create custom reports Ability to effectively use MS Word ...

next page

Showing results 1-20

People also search for

All JobsDealer Service Analyst Jobs

Dealer Service Analyst information

What is the difference between Dealer Service Analyst vs Customer Service Representative?

AspectDealer Service AnalystCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentDealerships, automotive service centers, corporate officesCall centers, retail stores, service desks
Industry UsageAutomotive, dealership networksRetail, service industries
Common Search/ComparisonDealer Service Analyst vs Customer Service Representative

The Dealer Service Analyst primarily focuses on supporting dealership operations, analyzing service data, and liaising with manufacturers. In contrast, Customer Service Representatives handle direct customer interactions, addressing inquiries and resolving issues. While both roles require strong communication skills, the Dealer Service Analyst often requires industry-specific knowledge and analytical skills, making it a more specialized position within the automotive industry.

What are some common challenges Dealer Service Analysts face when supporting dealership operations?

Dealer Service Analysts often navigate the challenge of balancing multiple dealer requests while ensuring compliance with company policies and maintaining a high level of customer service. They frequently work with cross-functional teams, such as sales, finance, and technical support, to resolve issues promptly. Managing high volumes of inquiries and adapting to shifting priorities are also typical, making strong organizational and communication skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a Dealer Service Analyst, and why are they important?

To thrive as a Dealer Service Analyst, you typically need a background in business, finance, or a related field, along with strong analytical and problem-solving abilities. Familiarity with CRM systems, dealership management software, and proficiency in Excel or data analysis tools is crucial. Excellent communication, attention to detail, and customer service orientation are standout soft skills in this role. These skills ensure efficient support for dealer operations, accurate data analysis, and effective relationship management between dealerships and the parent company.

What is a Dealer Service Analyst?

A Dealer Service Analyst is a professional who acts as a liaison between a company and its network of dealers or distributors. They are responsible for analyzing dealer operations, resolving service issues, and ensuring compliance with company policies and procedures. Their duties often include reviewing performance metrics, providing training and support to dealers, and helping implement process improvements. The goal is to enhance the efficiency and effectiveness of dealer operations, ultimately improving customer satisfaction and business outcomes.
More about Dealer Service Analyst jobs
What job categories do people searching Dealer Service Analyst jobs look for? The top searched job categories for Dealer Service Analyst jobs are:
Dealer Service Analyst jobs near you
Infographic showing various Dealer Service Analyst job openings in the United States as of May 2026, with employment types broken down into 10% Locum Tenens, 88% Full Time, and 2% Part Time. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution.
Dealer Services Representative

Dealer Services Representative

Westlake Financial

Los Angeles, CA • On-site

$17.87/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Dealer Service Representative
Los Angeles, CA | On-site
POSITION SUMMARY:Responsible for resolution of problem deals through contact with dealer's, customers, field reps, insurance companies, mortgage companies, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Review and attempt to resolve all alerts in the Funding stage.
• Work deals that are 4+ days old in all stages. Start with the oldest deals first and alert the C.A. once deal hits 6 days old and no resolution has been found.
• Do not turn any deals down unless instructed to do so by the Dealer or Sales Rep. The C.A. assigned to the deal will be responsible for turning their own deals down.
• Please make sure you stay logged in to the Hunt Group as much as possible. This report will be monitored on a daily basis.
• Any verification requests given by the Regional Manager or Credit Analyst to fast track the deal into Funding.
Pay Rate:
  • $17.87 per hour
  • The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

What benefits do we offer?
  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas, TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet

Acknowledgment
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply