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Day Shift Remote Email Chat Support Jobs (NOW HIRING)

ScaleJet

Customer Care Specialist (phone, email, chat)

$17.50 - $23/hr

... remote job. We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in ...

ScaleJet

Customer Care Specialist (phone, email, chat)

$17.50 - $23/hr

... remote job. We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

Rotational shifts (Performance based 8 hours shift will be designated) The pay for this role is $17 ... Participants MUST always remain on camera for the entirety of training period each day.

Pavago

Medical Customer Service Representative

$17.25 - $21.50/hr

Zoom * Phone support systems * Email and live chat platforms What a Typical Day Looks Like ... Fully remote opportunity aligned with U.S. hours * Structured workflows and support systems

Remote Recruitment

Customer Support Agent

$19.25 - $25.50/hr

... email, chat, and phone, resolving issues, and ensuring every interaction leaves a positive ... This is a fully remote position open to candidates based in South Africa. On a typical day you will ...

Pavago

Medical Customer Service Representative

$17.25 - $21.50/hr

Zoom * Phone support systems * Email and live chat platforms What a Typical Day Looks Like ... Fully remote opportunity aligned with U.S. hours * Structured workflows and support systems

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All JobsDay Shift Email Chat Support JobsDay Shift Remote Email Chat Support Jobs

Day Shift Remote Email Chat Support information

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$14

$26

$44

How much do day shift remote email chat support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for day shift remote email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Day Shift Remote Email Chat Support job?

A Day Shift Remote Email Chat Support job involves assisting customers via email and chat during regular daytime business hours, all from a remote location. Employees in this role handle customer inquiries, troubleshoot problems, and provide product or service information without phone calls. This position requires strong written communication skills, computer proficiency, and the ability to multitask in a fast-paced environment. It is ideal for those seeking flexible, work-from-home opportunities while maintaining a daytime schedule.

What are some common challenges faced in a day shift remote email chat support role, and how can they be managed?

A common challenge in a day shift remote email chat support role is efficiently managing a high volume of inquiries while maintaining quality and timely responses. Distractions at home and varying customer expectations can also make it difficult to stay focused and deliver consistent service. To address these, it's important to create a dedicated workspace, follow a structured routine, and utilize productivity tools provided by your company. Regular communication with your team and supervisors can help you stay aligned with updates and best practices, ensuring a smooth workflow.

What is the difference between Day Shift Remote Email Chat Support vs Night Shift Remote Email Chat Support?

AspectDay Shift Remote Email Chat SupportNight Shift Remote Email Chat Support
Work HoursTypically 9 AM to 5 PMUsually overnight or late evening hours
Customer InteractionPrimarily daytime customersPrimarily nighttime customers
Work EnvironmentHome-based, quiet environment during daytimeHome-based, quieter environment during night hours
Required SkillsStrong written communication, problem-solvingSame as day shift, with adaptability to night hours

The main difference between Day Shift and Night Shift Remote Email Chat Support lies in working hours and customer interaction times. Both roles require similar skills, certifications, and work environments, but the shift timing impacts customer demographics and work routines.

What are the key skills and qualifications needed to thrive as a Day Shift Remote Email Chat Support, and why are they important?

To excel as a Day Shift Remote Email Chat Support, you need excellent written communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce is often required. Strong attention to detail, patience, and the ability to multitask effectively are valuable soft skills for this role. These competencies ensure efficient, accurate, and empathetic customer service, which is critical for maintaining customer satisfaction and loyalty.
More about Day Shift Remote Email Chat Support jobs
What cities are hiring for Day Shift Remote Email Chat Support jobs? Cities with the most Day Shift Remote Email Chat Support job openings:
What are the most commonly searched types of Shift Remote Email Chat Support jobs? The most popular types of Shift Remote Email Chat Support jobs are:
What states have the most Day Shift Remote Email Chat Support jobs? States with the most job openings for Day Shift Remote Email Chat Support jobs include:
What job categories do people searching Day Shift Remote Email Chat Support jobs look for? The top searched job categories for Day Shift Remote Email Chat Support jobs are:
Day Shift Remote Email Chat Support jobs near you
Infographic showing various Day Shift Remote Email Chat Support job openings in the United States as of July 2026, with employment types broken down into 55% Full Time, 7% Part Time, 1% Temporary, 36% Contract, and 1% Summer. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Customer Care Specialist (phone, email, chat)

ScaleJet

Remote

$17.50 - $23/hr

Other

Posted 14 days ago

Job description

Customer Care Specialist (phone, email, chat)

San José Province, San José, Costa Rica Or refer someone

About the job Customer Care Specialist (phone, email, chat)

Our client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill an immediate opening for a Customer Care Specialist for a full-time remote job.

We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in call centers, reception, or Amazon customer service, and knows how to handle even the most challenging conversations with kindness and professionalism across multiple communication channels.

About the company:

The company is dedicated to transforming family fun with innovative and safety-first trampolines. Founded by parents, for parents, its mission is to craft high-quality trampolines that bring joy and peace of mind to families everywhere.

The company prides itself on exceptional customer service and offers comprehensive warranties, including options for natural disaster protection. For those passionate about creating products that inspire active play and foster family connections, and who thrive in a collaborative, customer-focused environment, this company offers a great opportunity to elevate a career.

Requirements:

  • Fluent English speaker with a clear US accent.
  • Previous experience in call center, receptionist, or Amazon customer support roles (phone, email, and chat) is necessary.
  • Patient, empathetic, and able to de-escalate tense situations.
  • Strong verbal and written communication skills.
  • Comfortable using CRM tools and customer support platforms (call, email, and chat systems).
  • Proactive, organized, and able to multitask in a fast-paced environment.
  • Tech-savvy and quick to learn new systems.
  • Availability during US business hours (9 AM – 5 PM EST/PST).
  • A kind, calm attitude and a genuine desire to help others.

Key responsibilities:

  • Provide customer support via phone, email, and chat in a courteous, clear, and effective manner.
  • Handle inquiries related to orders, shipping, product issues, warranties, and returns.
  • Remain calm, empathetic, and solution-oriented, especially when assisting frustrated customers across all communication channels.
  • Accurately log all customer interactions in the CRM system.
  • Collaborate with other departments to resolve escalated issues efficiently.
  • Continuously look for ways to improve the customer experience.
  • Represent the company brand with integrity and care in every interaction.

Our benefits:

  • Work for a market-proven, fast-growing company.
  • Competitive salary.
  • Supportive work environment.
  • Fully remote work.

Or refer someone

Apply