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Day Shift Remote Email Chat Support Jobs in Virginia

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

  • Retirement

  • PTO

Remote Support Technician, Journeyman Category: Service Desk / End User Services Main location: United States, Virginia, Arlington Position ID:J0925-0626 Employment Type: Full Time Position

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

  • Retirement

  • PTO

Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United States, Virginia, Arlington Position ID:J0925-0625 Employment Type: Full Time Position Description:

Maximus

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote Lawrence KS) Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements

Maximus

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote McAllen, TX) Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements

Maximus

CSR II Operations (Temporary, Remote)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote) Date Tuesday, August 11, 2026 City Remote Country United States Working time Full-time Description & Requirements The OPM

Maximus

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements

Maximus

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote McAllen, TX) Date Friday, July 31, 2026 City Remote Country United States Working time Full-time Description & Requirements

Sentara Healthcare

Credentialing Specialist 1

Norfolk, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health is currently seeking a Credentialing Specialist I for our Sentara Hospitals. This is a remote position: Remote opportunities

Cellebrite

Technical Support Engineer

Tysons, VA · On-site +1

Description About Cellebrite: Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

General information Requisition # R69525 Locations USA-VA-McLean Posting Date 07/27/2026 Security Clearance Required TS/SCI w/ Poly Remote Type Onsite Time Type Full time Description & Requirements

ForgeFit

Remote Customer Service Specialist

Chesapeake, VA · On-site +1

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ForgeFit

Remote Customer Service Specialist

Virginia Beach, VA · On-site +1

$16.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ForgeFit

Remote Customer Service Specialist

Hampton, VA · On-site +1

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

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All JobsDay Shift Email Chat Support JobsDay Shift Remote Email Chat Support JobsDay Shift Remote Email Chat Support Jobs in Virginia

Day Shift Remote Email Chat Support information

What is a day shift remote email chat support?

A Day Shift Remote Email Chat Support job involves assisting customers via email and chat during regular daytime business hours, all from a remote location. Employees in this role handle customer inquiries, troubleshoot problems, and provide product or service information without phone calls. This position requires strong written communication skills, computer proficiency, and the ability to multitask in a fast-paced environment. It is ideal for those seeking flexible, work-from-home opportunities while maintaining a daytime schedule.

What are the key skills and qualifications needed to thrive as a day shift remote email chat support?

To excel as a Day Shift Remote Email Chat Support, you need excellent written communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce is often required. Strong attention to detail, patience, and the ability to multitask effectively are valuable soft skills for this role. These competencies ensure efficient, accurate, and empathetic customer service, which is critical for maintaining customer satisfaction and loyalty.

What are some common challenges faced in a day shift remote email chat support role, and how can they be managed?

A common challenge in a day shift remote email chat support role is efficiently managing a high volume of inquiries while maintaining quality and timely responses. Distractions at home and varying customer expectations can also make it difficult to stay focused and deliver consistent service. To address these, it's important to create a dedicated workspace, follow a structured routine, and utilize productivity tools provided by your company. Regular communication with your team and supervisors can help you stay aligned with updates and best practices, ensuring a smooth workflow.

What is the difference between Day Shift Remote Email Chat Support vs Night Shift Remote Email Chat Support?

AspectDay Shift Remote Email Chat SupportNight Shift Remote Email Chat Support
Work HoursTypically 9 AM to 5 PMUsually overnight or late evening hours
Customer InteractionPrimarily daytime customersPrimarily nighttime customers
Work EnvironmentHome-based, quiet environment during daytimeHome-based, quieter environment during night hours
Required SkillsStrong written communication, problem-solvingSame as day shift, with adaptability to night hours

The main difference between Day Shift and Night Shift Remote Email Chat Support lies in working hours and customer interaction times. Both roles require similar skills, certifications, and work environments, but the shift timing impacts customer demographics and work routines.

What are popular job titles related to Day Shift Remote Email Chat Support jobs in Virginia?

For Day Shift Remote Email Chat Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Day Shift Remote Email Chat Support jobs in Virginia look for?

The top searched job categories for Day Shift Remote Email Chat Support jobs in Virginia are:

What cities in Virginia are hiring for Day Shift Remote Email Chat Support jobs?

Cities in Virginia with the most Day Shift Remote Email Chat Support job openings:

Day Shift Remote Email Chat Support jobs near you
Infographic showing various Day Shift Remote Email Chat Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Drop to Home Driver Support Specialist - Remote - $20/Hr + Equipment

MSCCN

Hampton, VA • On-site, Remote

$20/hr

Full-time

Posted 7 days ago

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a remote role, but the following locations are excluded:
OCONUS California District of Columbia Illinois Montana Rhode Island Seattle, WA
In this role, you will ensure an outstanding delivery experience for customers and support the independent drivers who make it possible. This position handles customer inquiries, assists with driver onboarding and support, resolves delivery concerns, and helps maintain the high service standards. The Drop to Home Driver Support Specialist works closely with the Drop to Home Customer Success Manager to streamline processes, improve communication, and deliver exceptional experiences for both customers and drivers.
Day in the Life
Driver Support & Coordination
Assist in onboarding new Drop to Home drivers, ensuring they understand delivery standards and guidelines.
Serve as a point of contact for drivers needing assistance during their delivery routes.
Provide drivers with approved tools, resources, and information to support successful deliveries.
Respond to driver inquiries related to Drop to Home deliveries via phone, email, chat and SMS.
Provide clear, friendly, and accurate information about delivery schedules, policies, and troubleshooting steps.
Resolve driver issues promptly, ensuring a positive customer outcome.
Document all driver interactions for accurate tracking.
Set driver related follow up tasks in the CRM, under the driver's account.
Track driver feedback and performance trends for the Drop to Home Customer Success Manager.
Operational Excellence
Monitor delivery schedules and communicate proactively with contracted drivers about changes or delays.
Identify and escalate recurring issues or areas for process improvement.
Support the implementation of new technology, policies, or procedures that enhance the Drop to Home program.
Team Collaboration
Contribute to team meetings, sharing insights and suggestions for improving service quality.
Other duties as assigned
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