Database Online Jobs in Michigan (NOW HIRING)

• Manage all aspects of the constituent relationship management (CRM) database, serving as the primary administrator for data integrity, hygiene, security, and continuous clean-up projects.
• Build, document, and maintain database Standard Operating Procedures (SOPs) and data-entry standards to ensure consistency across the organization.
• Drive cross-departmental adoption and integration of the CRM, establishing workflows that connect development data with agency-wide operations.
• Create database segments, appeal lists, event invitation lists, and custom profiles to support targeted donor communications, solicitations, and stewardship.
• Train staff members on CRM functionality, user access, and proper data input protocols.

• Lead fast and accurate donation entry for all revenue streams, including online, ACH, credit card, cash, check, stock, and in-kind contributions.
• Oversee failed payment notifications and payment exceptions, taking immediate corrective action to resolve billing issues.
• Ensure rapid, high-quality donor acknowledgment letters and tax receipts are generated and distributed.
• Prepare and manage the donor stewardship call log to empower development leadership and major gift officers in timely donor outreach.

• Generate and distribute the Weekly Donation Report to track real-time fundraising progress against revenue targets.
• Manage grant tracking and reporting within the database, ensuring proposal deadlines, reporting schedules, and grant revenue are accurately logged and monitored.
• Produce analytical reports, donor engagement trends, and campaign performance metrics to guide fundraising strategy.

• Conduct open pledge reporting and routine monthly reconciliations in close partnership with the Finance and Development teams.
• Ensure seamless, timely data flow between the CRM and financial systems to maintain audit readiness and accounting precision.
• Partner with Finance to track revenue streams, reconcile pledge balances, and resolve accounting discrepancies.

• Proven expertise in managing non-profit CRMs with progressive growth and ownership of the system (e.g., Virtuous, Raiser's Edge, Bloomerang, Salesforce, Neon, or similar fundraising databases).
• Strong understanding of non-profit accounting principles, revenue reconciliation, grant tracking, and financial reporting.
• Exceptional attention to detail, precision in data entry, and commitment to maintaining strict data privacy standards.
• Demonstrated ability to create clear database SOPs, maintain clean systems, and drive CRM adoption across departments.
• Highly self-motivated with proven time-management skills to run routine reports, resolve failed payments, and execute complex data projects concurrently.
• Excellent collaborative and communication skills to work effectively with Development, Finance, Volunteer Experience, Communications, and external partners.
• Genuine passion for our mission and a commitment to upholding our team's core values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team.

• 2+ years of dedicated database/CRM experience highly preferred
• Some college required. Bachelor's Degree preferred.; or in place of a degree, equivalent years of experience
• Basic conversational Spanish proficiency desired

Supervision Received, General Direction: Receives broad guidance and direction and has some autonomy in decision-making and flexibility in determining how to achieve goals. Supervisor provides support and resources as needed but may not be directly involved in day-to-day decision-making or task assignments.                        

Supervisory Responsibilities, Informal Supervisor: Does not have formal people leading (supervisory) responsibilities. May influence others based on their expertise or relationships; lead projects with other teammates; and/or provide guidance or mentoring to other colleagues. 

Physical Requirements

• Frequently work in stationary position 
• Occasionally move about work area
• Continuously use eyesight clarity/accuracy or visual perception
• Continuously read and understand written word
• Continuously operate computer and general office machines
• Occasionally work outside in variable weather conditions
• Occasionally ability to push, pull, and lift up to 25 pounds