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Data Center Support Jobs (NOW HIRING)

Flexential

Data Center Technician I

Portland, OR

The Data Center Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of ...

Oracle

Manager, Data Center Support Services

Harwood, ND · On-site

$163K/yr

Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented.

Flexential Corp.

Data Center Technician I

Tampa, FL · On-site

The Data Center Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of ...

Oracle

Manager, Data Center Support Services

Harwood, ND · On-site

$163K/yr

Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented.

Oracle

Manager, Data Center Support Services

Harwood, ND · On-site

$163K/yr

Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented.

Oracle

Manager, Data Center Support Services

Harwood, ND · On-site

$163K/yr

Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented.

Oracle

Manager, Data Center Support Services

Harwood, ND · On-site

$163K/yr

Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented.

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Data Center Support information

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$28K

$72.9K

$88K

How much do data center support jobs pay per year?

As of Sep 1, 2026, the average yearly pay for data center support in the United States is $72,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a data center support specialist?

A Data Center Support specialist is responsible for maintaining the day-to-day operations of data centers, including monitoring hardware, troubleshooting technical issues, and ensuring optimal performance of servers and network systems. They assist with installations, upgrades, repairs, and routine maintenance of data center equipment. Additionally, they ensure that the data center environment is secure, efficient, and compliant with industry standards. Their work is crucial for minimizing downtime and supporting the IT infrastructure of organizations.

What are the key skills and qualifications needed to thrive as a data center support professional?

To thrive as a Data Center Support professional, you need strong knowledge of computer hardware, networking, operating systems, and typically an associate degree or relevant certifications such as CompTIA A+ or Cisco CCNA. Familiarity with data center infrastructure management (DCIM) tools, remote monitoring systems, and ticketing platforms is important. Attention to detail, problem-solving ability, and clear communication are crucial soft skills for handling urgent technical issues and collaborating with teams. These competencies ensure data center uptime, efficient incident response, and reliable service delivery, which are vital for business continuity.

What are the typical challenges faced in a data center support role and how can they be managed effectively?

Data Center Support professionals often encounter challenges such as managing hardware failures, maintaining uptime during scheduled maintenance, and troubleshooting network connectivity issues. These situations require strong problem-solving skills, attention to detail, and the ability to work efficiently under pressure. Effective communication with IT teams and vendors is crucial to resolve issues quickly and minimize downtime. Staying updated on best practices and regularly following documented procedures helps ensure smooth operations and reduces the risk of critical errors.

What is the difference between Data Center Support vs Network Technician?

AspectData Center SupportNetwork Technician
CertificationsCompTIA Server+, Cisco CCNA (sometimes)CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, hardware-focusedOffice, data centers, network infrastructure
Primary ResponsibilitiesMaintaining servers, hardware troubleshooting, hardware installationConfiguring, installing, troubleshooting network devices
Industry UsageIT, data center operations, hosting providersIT, telecommunications, enterprise networks

Data Center Support and Network Technician roles share certifications and work environments but differ mainly in focus. Data Center Support emphasizes hardware and server maintenance within data centers, while Network Technicians focus on network infrastructure and device configuration. Both roles are essential in IT operations but serve distinct technical areas.

Do data center support pay well?

Data center support technicians typically earn a median salary that is competitive within the IT support field, with pay often increasing with experience, certifications, and technical skills such as network or server management. Entry-level positions may start around minimum wage, while experienced professionals with specialized skills can earn higher wages, especially in larger or more complex data center environments.

How do I start a career in a data center support?

To start a career in data center support, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, networking, and operating systems. Relevant certifications such as CompTIA A+ or Network+ can improve job prospects, and hands-on experience through internships or entry-level IT roles is valuable. Strong problem-solving skills and the ability to work in a fast-paced environment are also important.

What is an entry-level job at a data center?

An entry-level job at a data center typically involves tasks such as monitoring equipment, performing basic maintenance, and assisting with hardware setup. These roles often require minimal experience and may include positions like Data Center Technician or Support Associate, with skills in troubleshooting and familiarity with data center infrastructure tools.

What qualifications do I need to work as a data center support?

Data center support roles typically require a high school diploma or equivalent, with many employers preferring an associate's degree or technical certification in IT, networking, or computer systems. Relevant skills include knowledge of hardware, operating systems, and network troubleshooting, often supported by certifications such as CompTIA A+ or Network+. Strong problem-solving skills and the ability to work in a fast-paced environment are also important.
More about Data Center Support jobs

What cities are hiring for Data Center Support jobs?

Cities with the most Data Center Support job openings:

What states have the most Data Center Support jobs?

States with the most job openings for Data Center Support jobs include:

What job categories do people searching Data Center Support jobs look for?

The top searched job categories for Data Center Support jobs are:

Data Center Support jobs near you
Infographic showing various Data Center Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,947 per year, or $35.1 per hour.

Data Center Technician I

Flexential Corp.

Alpharetta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

The Data Center Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources.
A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications. Data Center Technician I's must be able to demonstrate the ability to represent Flexential both professionally and technically during interactions with customers and internal resources in a calm and professional manner.
Key Responsibilities and Essential Job Functions
  • Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; respond to customer phone calls and emails promptly and effectively.
  • Monitor and troubleshoot technical issues and alarms with Flexential Infrastructure.
  • Comfortable with following ERP and Escalating to engineering staff in a fast-paced data center environment.
  • Perform physical security walkthroughs, administration of security sign-in and badging procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.
  • Track and document time spent on tasks and support cases including customer installations, site expansions, outages, and remote hands activities.
  • Ensure accurate entry of Cap Labor on timesheets and timely completion and submission of all timesheets.
  • Accurately follow Flexential Cabling Standards.
  • Execute standard operational tasks including auditing, documentation, and report completion under guidance from senior team members.
  • Accurately follow instructions for hardware installations, maintenance requests, and ticket updates within ServiceNow and other systems.
  • Always maintain data center cleanliness and organization, including inventory of tools and equipment, and support shipping/receiving processes.
  • Work a common hardware upgrade/replacement request.
  • Identify information given during more complex requests as outlined by the remote hands product.
  • Perform common maintenance/PRJTASK requests after receiving guidance/walkthrough from a local project coordinator.
  • Identify physical layer problems through testing of cables (cables are properly seated, confirming power supplies are plugged in, power strip has power, etc.).
  • Install hardware in a cabinet according to Flexential best practices.
  • Understand OpsDB functionality.
  • Install, label, and document power installed into customer cabinets.
  • Can articulate process for ordering of PDUs, cable, and cabinets.
  • Install, label, terminate, test and troubleshoot cabling consistently.
  • Document CLX entries.
  • Follow safety and fiber cleaning protocols.
  • Read, understand and perform LOA verification.
  • Support site safety and emergency readiness efforts by participating in walkthroughs and learning protocols.
  • Maintain SLA compliance across assigned tasks.
  • Document shift activities and complete handoffs to ensure continuity of operations.
  • Learn and apply Technical Operations best practices, seeking guidance from DCT II and III team members.
  • Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.
  • Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.
Required Qualifications
  • Passion for providing great customer experience.
  • Strong verbal and written communication skills.
  • Understanding of Windows and Microsoft operating systems.
  • Must be a self-starter, reliable and dependable.
  • Excellent verbal and written communications skills.
  • Strong attention to detail, making and keeping commitments and meeting deadlines.
  • High school diploma or equivalent.
  • 0-4 years of experience working within an IT or Data Center Support environment.
  • Cross Team Collaboration.
  • Running Cable/Climbing Ladders.
  • Effectively respond to critical infrastructure emergencies.
  • Network/Power Monitoring.
  • Candidates must have reliable transportation.
  • Ability to learn quickly and apply new knowledge and skills.
  • Assess situations and escalate accordingly, following internal procedures.
Preferred Qualifications
  • 1 year of experience working within an IT or Data Center Support environment.
  • Previous NOC/SOC/IOC experience and/or data center experience.
  • Some familiarity with DS1, DS3, Ethernet and dark fiber circuits.
  • Experience with data center infrastructure such as generators, UPS, DC Plant, HVAC, Fire suppression systems, and ability to read electrical diagrams.
  • Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards.
  • Knowledge of Windows operating systems both pc and server-side.
Physical Requirements
  • Ability to climb ladders and work aloft.
  • Ability to work in hot and cold temperature environments.
  • Ability to maneuver pallet jacks.
  • Ability to lift up to 50 lbs.
  • Ability to pull and install cabling.
  • Limited travel may be required.
Safety Hazards
This position has the following safety hazards:
  • ☒ Chemical
  • ☒ Confined Spaces
  • ☒ Electrical
  • ☒ Ergonomics
  • ☒ Climb ladders
  • ☒ Mechanical lift
  • ☒ Noise
  • ☒ Temperature Extremes
  • ☒ Trip/Fall
Compensation
Base Pay Range
Hourly salary range offered for this position is estimated to be $19.00 - $22.00. However, the actual pay range depends on each candidate's experience, location, and qualifications.
Work Shift
We are currently seeking coverage for the following shifts:
Shift One:
  • Wednesday: 1:00 PM - 7:00 PM
  • Thursday - Saturday: 7:00 AM - 7:00 PM

Shift Two:
  • Wednesday: 7:00 AM - 1:00 PM
  • Sunday - Tuesday: 7:00 AM - 7:00 PM
Training Shift
The training schedule will be a flexible day shift and Monday through Friday for 4 weeks. The structured training program is designed equip new hires with the technical knowledge, operational processes, and safety requirements needed for success in the position.
At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement. We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.
Benefits of working at Flexential
• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program
Benefits are subject to change at the Company's discretion.
Work Location Eligibility
At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Arkansas, Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.
Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.
Flexential participates in the E-Verify program. Please click here for more information.
EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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