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Data Center Support Jobs in Arizona (NOW HIRING)

Data Center Project Manager

Chandler, AZ ยท On-site

$125K - $130K/yr

Ensure the effective and economical use of H5 Data Center's business resources, and to support the financial requirements of the operation at the Data Center facilities. Works to make sure proper ...

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Data Center Technician

Goodyear, AZ ยท On-site

$26 - $32/hr

Goodyear, AZ About: We're looking for experienced OSP (Outside Plant) Data Center Technicians to support the installation of underground and campus fiber infrastructure that connects mission-critical ...

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Data Center Technician (Server / Support) Phoenix, AZ (5 days onsite) 1 Year Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server ...

Experience supporting enterprise data center environments is strongly preferred. Travel Requirement: Up to 75% nationwide travel. Key Responsibilities * Perform server and hardware installation ...

Experience supporting enterprise data center environments is strongly preferred. Travel Requirement: Up to 75% nationwide travel. Key Responsibilities * Perform server and hardware installation ...

Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Data Center Technician provides a working level of ...

Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Data Center Technician provides a working level of ...

Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance \uD83D\uDE80 We're Hiring: Data Center Technicians ...

Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance We're Hiring: Data Center Technicians - Mesa, AZ ...

Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance \uD83D\uDE80 We're Hiring: Data Center Technicians ...

Data Center Manager

Avondale, AZ ยท On-site

$163K/yr

Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking ... We support all AWS data centers and all servers, storage, networking, power, and cooling equipment ...

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Data Center Support information

What are the key skills and qualifications needed to thrive as a Data Center Support professional, and why are they important?

To thrive as a Data Center Support professional, you need strong knowledge of computer hardware, networking, operating systems, and typically an associate degree or relevant certifications such as CompTIA A+ or Cisco CCNA. Familiarity with data center infrastructure management (DCIM) tools, remote monitoring systems, and ticketing platforms is important. Attention to detail, problem-solving ability, and clear communication are crucial soft skills for handling urgent technical issues and collaborating with teams. These competencies ensure data center uptime, efficient incident response, and reliable service delivery, which are vital for business continuity.

What is a Data Center Support specialist?

A Data Center Support specialist is responsible for maintaining the day-to-day operations of data centers, including monitoring hardware, troubleshooting technical issues, and ensuring optimal performance of servers and network systems. They assist with installations, upgrades, repairs, and routine maintenance of data center equipment. Additionally, they ensure that the data center environment is secure, efficient, and compliant with industry standards. Their work is crucial for minimizing downtime and supporting the IT infrastructure of organizations.

What is the difference between Data Center Support vs Network Technician?

AspectData Center SupportNetwork Technician
CertificationsCompTIA Server+, Cisco CCNA (sometimes)CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, hardware-focusedOffice, data centers, network infrastructure
Primary ResponsibilitiesMaintaining servers, hardware troubleshooting, hardware installationConfiguring, installing, troubleshooting network devices
Industry UsageIT, data center operations, hosting providersIT, telecommunications, enterprise networks

Data Center Support and Network Technician roles share certifications and work environments but differ mainly in focus. Data Center Support emphasizes hardware and server maintenance within data centers, while Network Technicians focus on network infrastructure and device configuration. Both roles are essential in IT operations but serve distinct technical areas.

What are the typical challenges faced in a Data Center Support role and how can they be managed effectively?

Data Center Support professionals often encounter challenges such as managing hardware failures, maintaining uptime during scheduled maintenance, and troubleshooting network connectivity issues. These situations require strong problem-solving skills, attention to detail, and the ability to work efficiently under pressure. Effective communication with IT teams and vendors is crucial to resolve issues quickly and minimize downtime. Staying updated on best practices and regularly following documented procedures helps ensure smooth operations and reduces the risk of critical errors.
What cities in Arizona are hiring for Data Center Support jobs? Cities in Arizona with the most Data Center Support job openings:
Infographic showing various Data Center Support job openings in Arizona as of July 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Data Center Support Technician

Data Center Support Technician

H5 Data Centers

Chandler, AZ โ€ข On-site

$19 - $21/hr

Full-time

Posted 7 days ago


Job description

Position Summary

The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centersโ€™ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.

Essential Job Functions

  1. Responsible for all aspects of physical security at the data center
    1. Video surveillance
    2. Access control administration
    3. Processing access requests
    4. Regular patrols
    5. Security policy enforcement
    6. Incident response
  2. Customer Support
    1. Primary point of contact for customer requests via phone, e-mail, and portal
    2. Processing requests and engage with subject matter experts as appropriate
    3. Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLAโ€™s
    4. Provide escort duties for H5 Telcoโ€™s and vendors as well as customer vendors
    5. Perform basic remote hand support duties on behalf of customers
    6. Primary focal point for incident management and escalations
  3. Facility Monitoring
    1. Monitor the health of building critical systems via BMS and visual inspection
      1. Power
      2. Cooling
      3. Fire systems
    2. Monitor the health of access control, camera surveillance and perimeter intrusion
    3. Monitor the health of critical IT systems
      1. Networks
      2. Servers
    4. Perform incident coordination on the event of significant incidents
      1. Initial response and dispatch of vendors
      2. Escalate to senior management
      3. Set up crisis ridge (if appropriate)
      4. Sent our advisories
      5. Coordinate restoration with on-site personnel

Qualifications

Education:

  1. Minimum two (2) year college degree preferred

Experience:

  1. Excellent interpersonal and communication skills (written and oral)
  2. Familiar with physical security protocols
  3. Customer service experience
  4. IT system qualifications will be required if not already certified

Skills and Abilities

  1. Competent in the use of Windows, MAC and IOS systems
  2. Organization and time management skills
  3. Must be a self-starter, able to work in a fast paced constantly changing environment
  4. Ability to work well in a team environment or independently with minimal supervision
  5. Comprehensive understanding of data center best practices is a bonus