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Data Center Support Jobs in Santa Rosa, CA (NOW HIRING)

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Data Center Support information

See Santa Rosa, CA salary details

$30.6K

$79.8K

$96.2K

How much do data center support jobs pay per year?

As of Jul 25, 2026, the average yearly pay for data center support in Santa Rosa, CA is $79,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $95,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Data Center Support professional, and why are they important?

To thrive as a Data Center Support professional, you need strong knowledge of computer hardware, networking, operating systems, and typically an associate degree or relevant certifications such as CompTIA A+ or Cisco CCNA. Familiarity with data center infrastructure management (DCIM) tools, remote monitoring systems, and ticketing platforms is important. Attention to detail, problem-solving ability, and clear communication are crucial soft skills for handling urgent technical issues and collaborating with teams. These competencies ensure data center uptime, efficient incident response, and reliable service delivery, which are vital for business continuity.

What is a Data Center Support specialist?

A Data Center Support specialist is responsible for maintaining the day-to-day operations of data centers, including monitoring hardware, troubleshooting technical issues, and ensuring optimal performance of servers and network systems. They assist with installations, upgrades, repairs, and routine maintenance of data center equipment. Additionally, they ensure that the data center environment is secure, efficient, and compliant with industry standards. Their work is crucial for minimizing downtime and supporting the IT infrastructure of organizations.

What is the difference between Data Center Support vs Network Technician?

AspectData Center SupportNetwork Technician
CertificationsCompTIA Server+, Cisco CCNA (sometimes)CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, hardware-focusedOffice, data centers, network infrastructure
Primary ResponsibilitiesMaintaining servers, hardware troubleshooting, hardware installationConfiguring, installing, troubleshooting network devices
Industry UsageIT, data center operations, hosting providersIT, telecommunications, enterprise networks

Data Center Support and Network Technician roles share certifications and work environments but differ mainly in focus. Data Center Support emphasizes hardware and server maintenance within data centers, while Network Technicians focus on network infrastructure and device configuration. Both roles are essential in IT operations but serve distinct technical areas.

What are the typical challenges faced in a Data Center Support role and how can they be managed effectively?

Data Center Support professionals often encounter challenges such as managing hardware failures, maintaining uptime during scheduled maintenance, and troubleshooting network connectivity issues. These situations require strong problem-solving skills, attention to detail, and the ability to work efficiently under pressure. Effective communication with IT teams and vendors is crucial to resolve issues quickly and minimize downtime. Staying updated on best practices and regularly following documented procedures helps ensure smooth operations and reduces the risk of critical errors.
What job categories do people searching Data Center Support jobs in Santa Rosa, CA look for? The top searched job categories for Data Center Support jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Data Center Support jobs? Cities near Santa Rosa, CA with the most Data Center Support job openings:
Data Center Support jobs near you
Infographic showing various Data Center Support job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $79,755 per year, or $38.3 per hour.
Data Center Technician

Data Center Technician

The University of Chicago

Kenwood, CA • On-site

Full-time

Medical, Retirement, PTO

Posted 14 days ago

University Of Chicago rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

134th of 560 rated colleges and universities

Job description

Department
OPS ITS - Computer Operations
About the Department
ITS collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications to support the mission of the University. We support and enable faculty research and teaching with the effective use of technology. We simplify the technology experience for faculty, students, alumni, and staff, and we ensure technology is mobile-friendly and accessible. We identify, manage, and mitigate the technology risks of the University.
Job Summary
The Data Center Technician is responsible for independently supporting and optimizing daily operations across the University's enterprise data center environments. This role requires in-depth technical knowledge of Data Center Infrastructure Management (DCIM), hardware lifecycle management, environmental systems, networking infrastructure, and operational controls. Operating under limited supervision, this position evaluates, troubleshoots, and resolves complex technical and operational issues affecting data center systems and infrastructure. The Technician develops and improves operational processes, ensures compliance with infrastructure standards, administers system-level controls, and serves as a technical resource to internal teams and clients. This role requires independent decision-making, the authority to plan and prioritize operational tasks, and accountability for maintaining system integrity, security, and reliability across multiple campus data center environments.
Responsibilities
  • Develops, implements, and maintains processes and procedures related to DCIM monitoring, asset tracking, and infrastructure controls.
  • Independently audits, reconciles, and validates equipment inventory, ensuring data accuracy and compliance with University standards.
  • Analyzes environmental monitoring data and system alerts; troubleshoots irregularities and implement corrective actions.
  • Updates environmental system firmware and configures IP addresses in accordance with DCIM protocols and enterprise infrastructure standards.
  • Designs and improves documentation workflows related to equipment lifecycle management.
  • Records and validates all equipment changes, ensuring operational records accurately reflect infrastructure state.
  • Monitors and maintains operational integrity of servers, storage systems, application infrastructure, and peripheral equipment.
  • Executes recovery procedures, system restorations, and infrastructure remediation activities as required.
  • Participates in backup validation processes and supports emergency response solutions.
  • Guides analysis of operating records such as equipment performance metrics and capacity reports.
  • Acts as a technical resource for junior staff and cross-functional teams.
  • Develops and manages standardized intake procedures for newly received equipment across multiple campus locations.
  • Enters and validates detailed equipment records within DCIM.
  • Coordinates with vendors and stakeholders to ensure secure and accurate receipt of infrastructure components.
  • Evaluates discrepancies and resolves inventory conflicts independently.
  • Oversees equipment staging, packing, palletizing, labeling, and shipping to ensure compliance with operational and security standards.
  • Coordinates with shipping vendors and internal teams to ensure proper documentation and chain-of-custody procedures.
  • Ensures all outbound materials are accurately tracked and documented within DCIM and ticketing systems.
  • Plans and executes cabinet relocations and infrastructure reconfigurations aligned with project requirements.
  • Installs, upgrades, and replaces PDUs, RDHx units, and related power infrastructure while minimizing downtime.
  • Modifies cabinet configurations and peripherals to meet evolving infrastructure needs.
  • Evaluates power capacity and spatial utilization to recommend improvements.
  • Installs, removes, fabricates, and tests fiber and copper cabling according to project requirements.
  • Ensures proper labeling and documentation in accordance with infrastructure standards.
  • Troubleshoots connectivity issues related to physical network infrastructure.
  • Maintains secure and operationally compliant data center spaces.
  • Monitors environmental conditions and responds to anomalies.
  • Identifies and implements improvements to workspace organization and safety protocols.
  • Independently plans and prioritizes operational tasks in accordance with data center schedules.
  • Submits, reviews, and closes change management tickets with proper documentation.
  • Travels between campus data centers and occasionally to University of Illinois, Champaign.
  • Communicates effectively with internal teams, vendors, and clients.
  • Follows and reinforces safety, compliance, and security protocols.
  • Evaluates, troubleshoots, and resolves complex problems.
  • Guides analysis of operating records such as machine performance and production reports.
  • Performs other related work as needed.

Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
Certifications:
---
Preferred Qualifications
Education:
  • Associates degree or higher in information technology, engineering technology, or a related field.

Experience:
  • Familiarity with DCIM systems, environmental systems, asset management, and infrastructure protocols.
  • Supporting enterprise-scale data centers and developing operational procedures.

Certifications:
  • Technical certifications. such as CompTIA A+, DCIM, or similar.

Technical Skills or Knowledge:
  • Proficient with PDU/RDHx installation, network cabling, and equipment handling.
  • Use power tools safely and effectively.

Preferred Competencies
  • Strong organizational skills, communication, and customer service abilities.
  • In-depth knowledge of data center operations and infrastructure best practices.
  • Solve complex technical problems using independent judgment.
  • Strong analytical skills to interpret system performance data.
  • Act as a resource and provide guidance to less experienced staff.
  • Strong communication and documentation skills.

Working Conditions
  • Lift up to 50 pounds.
  • Hybrid, onsite and remote as determined by business needs.
  • Standard office and data center environment.
  • High noise environment.
  • Irregular work schedule.
  • On-call responsibilities.

Application Documents
  • Resume/CV (required)
  • Cover Letter (required)
  • References Contact Information (3)(required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Information Technology
Role Impact
Individual Contributor
Scheduled Weekly Hours
37.5
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Salary
FLSA Status
Exempt
Pay Range
$96,000.00 - $111,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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