This role oversees daily operations, monitors performance, provides coaching and development ... caller requests to speak with a supervisor, a supervisor must immediately take the call or ensure a ...
This role oversees daily operations, monitors performance, provides coaching and development ... caller requests to speak with a supervisor, a supervisor must immediately take the call or ensure a ...
Patient Service Representative PACE (Dyer-1.0)
Dyer, IN · On-site
$17.25 - $22/hr
Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance ... Balance daily encounter forms and cash drawers. QUALIFICATIONS * High School Diploma/GED- Required
New
Patient Service Representative PACE (Dyer-1.0)
Dyer, IN · On-site
$17.25 - $22/hr
Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance ... Balance daily encounter forms and cash drawers. QUALIFICATIONS * High School Diploma/GED- Required
New
Patient Service Representative PACE (Dyer-1.0)
Dyer, IN · On-site
$17.25 - $22/hr
Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance ... Balance daily encounter forms and cash drawers. QUALIFICATIONS * High School Diploma/GED- Required
New
Patient Service Representative PACE (Dyer-1.0)
Dyer, IN · On-site
$17.25 - $22/hr
Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance ... Balance daily encounter forms and cash drawers. QUALIFICATIONS * High School Diploma/GED- Required
New
Patient Service Representative PACE (Dyer-1.0)
Dyer, IN · On-site
$17.25 - $22/hr
Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance ... Balance daily encounter forms and cash drawers. QUALIFICATIONS * High School Diploma/GED- Required
Patient Service Representative PACE (Dyer-1.0)
Dyer, IN · On-site
$17.25 - $22/hr
Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance ... Balance daily encounter forms and cash drawers. QUALIFICATIONS * High School Diploma/GED- Required
Medical Office Receptionist
Columbus, IN · On-site
$15.25 - $18.50/hr
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or ... Collects payment from patients and reconciles daily cash reports * Looks for ways to improve and ...
Medical Office Receptionist
Columbus, IN · On-site
$15.25 - $18.50/hr
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or ... Collects payment from patients and reconciles daily cash reports * Looks for ways to improve and ...
Plant Admin Assistant
Tipton, IN · On-site
$17.25 - $23/hr
Receive incoming telephone calls, identify caller and transfer to appropriate staff member or to ... Receive and sort incoming standard mail and daily package deliveries, i.e., Fed Ex, UPS, USPS, and ...
Plant Admin Assistant
Tipton, IN · On-site
$17.25 - $23/hr
Receive incoming telephone calls, identify caller and transfer to appropriate staff member or to ... Receive and sort incoming standard mail and daily package deliveries, i.e., Fed Ex, UPS, USPS, and ...
Customer Service Representative - Terre Haute, IN
Terre Haute, IN · On-site
$18/hr
... daily basis. - Potentially educate clients on fundamental program services and eligibility ... caller requests regarding eligibility information via a One Call Resolution approach while ...
Customer Service Representative - Terre Haute, IN
Terre Haute, IN · On-site
$18/hr
... daily basis. - Potentially educate clients on fundamental program services and eligibility ... caller requests regarding eligibility information via a One Call Resolution approach while ...
Customer Service Representative - Indianapolis, IN
Indianapolis, IN · On-site
$18/hr
... daily basis. - Potentially educate clients on fundamental program services and eligibility ... caller requests regarding eligibility information via a One Call Resolution approach while ...
Customer Service Representative - Indianapolis, IN
Indianapolis, IN · On-site
$18/hr
... daily basis. - Potentially educate clients on fundamental program services and eligibility ... caller requests regarding eligibility information via a One Call Resolution approach while ...
Medical Office Receptionist
Columbus, IN · On-site
$15.25 - $18.50/hr
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or ... Collects payment from patients and reconciles daily cash reports * Looks for ways to improve and ...
Medical Office Receptionist
Columbus, IN · On-site
$15.25 - $18.50/hr
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or ... Collects payment from patients and reconciles daily cash reports * Looks for ways to improve and ...
Correction Officer
Lebanon, IN · On-site
$52K - $63K/yr
Distributes daily meals and ensures all trays are removed from cell blocks. Ensures personal ... caller to appropriate person or department. Serves on 24-hour call on a rotation basis and responds ...
Correction Officer
Lebanon, IN · On-site
$52K - $63K/yr
Distributes daily meals and ensures all trays are removed from cell blocks. Ensures personal ... caller to appropriate person or department. Serves on 24-hour call on a rotation basis and responds ...
... daily basis. - Potentially educate clients on fundamental program services and eligibility ... caller requests regarding eligibility information via a One Call Resolution approach while ...
... daily basis. - Potentially educate clients on fundamental program services and eligibility ... caller requests regarding eligibility information via a One Call Resolution approach while ...
Customer Service Representative - Marion, IN
Marion, IN · On-site
$18/hr
... daily basis. - Potentially educate clients on fundamental program services and eligibility ... caller requests regarding eligibility information via a One Call Resolution approach while ...
Customer Service Representative - Marion, IN
Marion, IN · On-site
$18/hr
... daily basis. - Potentially educate clients on fundamental program services and eligibility ... caller requests regarding eligibility information via a One Call Resolution approach while ...
Patient Access Rep (EGH)
Elkhart, IN · On-site
$16.25 - $20.75/hr
Using PHS and the daily schedules, identifies both pre-registered and non-pre-registered patients ... Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to ...
Patient Access Rep (EGH)
Elkhart, IN · On-site
$16.25 - $20.75/hr
Using PHS and the daily schedules, identifies both pre-registered and non-pre-registered patients ... Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to ...
Patient Access Rep (EGH)
Elkhart, IN · On-site
$16.25 - $20.75/hr
Using PHS and the daily schedules, identifies both pre-registered and non-pre-registered patients ... Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to ...
Patient Access Rep (EGH)
Elkhart, IN · On-site
$16.25 - $20.75/hr
Using PHS and the daily schedules, identifies both pre-registered and non-pre-registered patients ... Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to ...
Patient Access Rep (EGH)
Elkhart, IN · On-site
$16.25 - $20.75/hr
Using PHS and the daily schedules, identifies both pre-registered and non-pre-registered patients ... Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to ...
Patient Access Rep (EGH)
Elkhart, IN · On-site
$16.25 - $20.75/hr
Using PHS and the daily schedules, identifies both pre-registered and non-pre-registered patients ... Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to ...
Patient Access Rep (EGH)
Elkhart, IN · On-site
$16.25 - $20.75/hr
Using PHS and the daily schedules, identifies both pre-registered and non pre-registered patients ... Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to ...
Patient Access Rep (EGH)
Elkhart, IN · On-site
$16.25 - $20.75/hr
Using PHS and the daily schedules, identifies both pre-registered and non pre-registered patients ... Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to ...
Patient Access Rep (EGH)
Elkhart, IN · On-site
$16.25 - $20.75/hr
Using PHS and the daily schedules, identifies both pre-registered and non-pre-registered patients ... Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to ...
Patient Access Rep (EGH)
Elkhart, IN · On-site
$16.25 - $20.75/hr
Using PHS and the daily schedules, identifies both pre-registered and non-pre-registered patients ... Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to ...
Correction Officer
Lebanon, IN · On-site
$52K - $63K/yr
Distributes daily meals and ensures all trays are removed from cell blocks. Ensures personal ... caller to appropriate person or department. * Serves on 24-hour call on a rotation basis and ...
Correction Officer
Lebanon, IN · On-site
$52K - $63K/yr
Distributes daily meals and ensures all trays are removed from cell blocks. Ensures personal ... caller to appropriate person or department. * Serves on 24-hour call on a rotation basis and ...
Daily Caller information
See Indiana salary details
$5.03 - $6.99
0% of jobs
$6.99 - $8.94
3% of jobs
$8.94 - $10.90
15% of jobs
$10.90 - $12.85
0% of jobs
$12.85 - $14.81
0% of jobs
$15.55 is the 25th percentile. Wages below this are outliers.
$14.81 - $16.76
18% of jobs
$16.76 - $18.71
0% of jobs
$18.71 - $20.67
3% of jobs
The median wage is $21.89 / hr.
$20.67 - $22.62
17% of jobs
$23.99 is the 75th percentile. Wages above this are outliers.
$22.62 - $24.58
27% of jobs
$24.58 - $26.53
17% of jobs
$5
$19
$26
How much do daily caller jobs pay per hour?
What is the difference between Daily Caller vs News Reporter?
| Aspect | Daily Caller | News Reporter |
|---|---|---|
| Credentials | Typically requires a journalism degree or relevant experience | Requires a journalism degree or equivalent experience |
| Work Environment | Online media, political commentary, investigative journalism | News organizations, media outlets, reporting on current events |
| Industry Usage | Used by media companies, political sites, online news platforms | Commonly employed across all news outlets, both print and digital |
The Daily Caller is a specific media outlet known for political commentary and investigative journalism, whereas a News Reporter is a general role found across various media organizations. Both roles often require similar credentials and work in the media industry, but the Daily Caller is a particular employer and platform within the broader field of journalism.
What are popular job titles related to Daily Caller jobs in Indiana?
For Daily Caller jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Daily Caller jobs in Indiana look for?
The top searched job categories for Daily Caller jobs in Indiana are:

Full-time
Posted 29 days ago
Job description
The Call Center Operations Supervisor is responsible for leading and supporting a team of customer service representatives (CSRs) and team leads to ensure efficient, high-quality service delivery. This role oversees daily operations, monitors performance, provides coaching and development, resolves escalations, and implements strategies to achieve business objectives while maintaining excellent service standards.
---
Essential Duties and Responsibilities
Performance & Operations Management
· Monitor daily call center operations to ensure efficiency, quality, and compliance with policies and procedures.
· Track and report key performance indicators (KPIs) such as response time, resolution rate, customer satisfaction, and productivity.
· Ensure the team meets or exceeds performance goals.
· Review and address error emails from other departments, ensuring corrections and proper coaching are completed.
· Make real-time operational adjustments as needed (e.g., reskilling agents, adjusting lunch schedules during peak call times).
· Support continuous improvement initiatives to optimize performance and maintain service excellence.
· Oversee attendance tracking, overtime management, and payroll processing for the call center.
· Monitor FTE counts and support workforce planning efforts.
Customer Experience & Escalations
· Address escalated member issues or complaints promptly, ensuring timely resolution and satisfaction.
· Complete monthly member surveys for each line of business. 10 surveys per campaign.
· Provide member impact statements
Supervisor Calls
· Any time a caller requests to speak with a supervisor, a supervisor must immediately take the call or ensure a callback is made within one hour of the request.
· Document all supervisor callbacks accurately, including resolution details and any necessary follow-up actions.
· Maintain professionalism, empathy, and adherence to company policy during all supervisor-level interactions.
People Management & Coaching
· Conduct regular one-on-one meetings with agents to build rapport, discuss goals, and provide feedback.
· Support and collaborate with team leads to ensure consistent communication, performance management, and accountability.
· Participate in recruiting, interviewing, and onboarding new CSRs.
· Partner with HR to review resumes, conduct pre-screens, and schedule interviews.
· Support retention efforts and employee engagement initiatives.
Reporting & Analytics
· Prepare and present operational and performance reports to senior leadership.
· Analyze trends to identify opportunities for process improvements and training needs.
Minimum Qualifications- High school diploma or GED required; associate's degree in Business, Healthcare Administration, or a related field preferred.
- Minimum of three (3) years of experience in a customer service or call center environment.
- Minimum of one (1) year of supervisory, team lead, or leadership experience.
- Experience coaching employees, monitoring performance metrics, and providing performance feedback.
- Strong understanding of call center operations, customer service principles, and performance management.
- Experience using call center software, Microsoft Office Suite (Word, Excel, Outlook), and workforce management or scheduling systems.
- Ability to analyze reports, identify trends, and implement process improvements.
- Strong written and verbal communication skills with the ability to professionally handle escalated customer concerns.
- Demonstrated organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
- Must be able to successfully pass all required background screenings.