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Cx Strategist Jobs (NOW HIRING)

HLK

Associate CX Strategist

Saint Louis, MO · On-site

$118K - $152K/yr

In this role, you'll work closely with a Senior CX Strategist who will train you to use your natural curiosity in constructing the go-to-market framework for paid, earned, and owned channels while ...

HLK

Senior CX Strategist

Saint Louis, MO

Position Summary The Senior CX Strategist leads the strategic vision for how and why our campaigns resonate with audiences, influencing agency-wide execution. They own the development of integrated ...

Kikoff

CX Strategy Manager

San Francisco, CA

CX Strategy Manager About this role As the CX Strategy Manager, you will own how customer experience scales across automation, tooling, and measurement. This role is responsible for defining the ...

Telus Digital

$140K - $200K/yr

Location and Flexibility Our Associate Principal, AI & CX Solutions Strategist ,is an integral part of our Strategy team at TELUS Digital. This role will have the option to be in a Work From Near ...

Kikoff

CX Strategy Manager

San Francisco, CA · On-site

$175K - $200K/yr

CX Strategy Manager About this role As the CX Strategy Manager, you will own how customer experience scales across automation, tooling, and measurement. This role is responsible for defining the ...

Kikoff

CX Strategy Associate

San Francisco, CA · On-site

$19.50 - $26/hr

CX Strategy Associate About this role As a CX Strategy Associate, you will improve how customer experience scales across automation, tooling, and measurement. This role focuses on identifying high ...

Kikoff

CX Strategy Associate

San Francisco, CA · On-site

$110K - $145K/yr

CX Strategy Associate About this role As a CX Strategy Associate, you will improve how customer experience scales across automation, tooling, and measurement. This role focuses on identifying high ...

Telus Digital

$140K - $200K/yr

Location and Flexibility Our Associate Principal, CX Application Strategy, is an integral part of ... We are explicitly looking for a hybrid strategist and technologist (ideally with 3-6 years of ...

TheLab

CX Strategy Director

Manhattan, NY · On-site

CX Strategy Director Seniority: Director Level thelab is looking for a strategic leader who can complement creative vision with logic, rigor, and data-driven thinking. As Director of CX Strategy, you ...

thelab

CX Strategy Director

Manhattan, NY

CX Strategy Director Seniority: Director Level ----- thelab is looking for a strategic leader who can complement creative vision with logic, rigor, and data-driven thinking. As Director of CX ...

TheLab

CX Strategy Director

Manhattan, NY · On-site

Salary: 155,000 CX Strategy Director Seniority: Director Level ----- thelab is looking for a strategic leader who can complement creative vision with logic, rigor, and data-driven thinking. As ...

Global Career Website

CX Strategy Senior Consultant

OR · On-site +1

Job Purpose Astound Digital is seeking a dynamic CX Strategist to serve as a high-level advisor and functional lead for enterprise-level CRM initiatives. This role is critical for bridging the gap ...

Abaxis

Head of CX Activation & Strategy

Parsippany, NJ · On-site +1

$164K - $266K/yr

This role leads the enterprise CX strategy, orchestrates cross-functional execution, ensures adoption and ROI, and enablement capabilities. This role will equip markets globally with proven insights ...

TTEC Digital

CX Management Consultant

Austin, TX · Remote

In this role, you will help clients define their CX strategies and build compelling business cases for AI enablement and digital transformation. This is a 100% remote opportunity! What You Will be ...

TTEC Digital

CX Management Consultant

Austin, TX · On-site +1

$105K - $130K/yr

In this role, you will help clients define their CX strategies and build compelling business cases for AI enablement and digital transformation. This is a 100% remote opportunity! What You Will be ...

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Cx Strategist information

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$45K

$139.9K

$177.5K

How much do cx strategist jobs pay per year?

As of Jun 10, 2026, the average yearly pay for cx strategist in the United States is $139,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $157,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cx Strategist position, and why are they important?

To thrive as a Cx Strategist, you need expertise in customer experience design, user research, analytics, and a solid understanding of journey mapping and service design. Familiarity with tools like Salesforce, Zendesk, customer feedback platforms, and certifications such as CXPA or Six Sigma are often valuable. Strong communication, critical thinking, and influence skills help you align stakeholders and drive customer-centric initiatives. These capabilities ensure strategies are actionable, measurable, and deliver tangible improvements to customer satisfaction and business performance.

What are the most common challenges a Cx Strategist faces in their day-to-day work?

Cx Strategists often face the challenge of aligning cross-functional teams around shared customer experience goals, as different departments may have competing priorities. They are routinely tasked with translating complex data and customer feedback into actionable insights while also advocating for necessary changes across the organization. Balancing quick wins with long-term strategic improvements, and ensuring buy-in from leadership, can be demanding. However, overcoming these challenges is key to driving meaningful improvements in the customer journey and achieving significant business results.

What does a CX Strategist do?

A CX Strategist focuses on improving the overall customer experience by analyzing customer journeys, identifying pain points, and developing strategies to enhance engagement and satisfaction. They collaborate with teams across marketing, sales, product, and support to implement customer-focused initiatives. Their role involves leveraging data, user feedback, and industry trends to create seamless and impactful experiences that drive customer loyalty and business growth.

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Cx Strategist jobs near you
Associate CX Strategist

Associate CX Strategist

HLK

Saint Louis, MO • On-site

$118K - $152K/yr

Other

Posted 28 days ago

Job description

Position Summary:
At HLK, a premier, full service St. Louis marketing and advertising agency, we're seeking an Associate CX Manager to support the development of communications and activation plans, leaning into audience insights and channel planning to achieve client marketing goals. In this role, you'll work closely with a Senior CX Strategist who will train you to use your natural curiosity in constructing the go-to-market framework for paid, earned, and owned channels while collaborating with cross-functional brand, creative, and operations subject matter experts. You'll assist in building campaign plans, applying performance to testing scenarios, and gathering insights that achieve real results.
Responsibilities:
  • Transform brand planning and client business insights into tangible audience and content targeting goals for media investment and owned/earned construction.
  • Develop the channel strategy for budget investment and client effort across all paid media channels (digital and traditional) and owned/earned opportunities.
  • Create campaign artifacts: briefs, presentations, and analyses rich with best practices.
  • Work closely with the paid media team to understand the weekly reporting results and how to apply insights to future campaigns.
  • Propose creative and paid media testing scenarios that bring forth message, audience, and channel insights.
  • Communicate clearly and confidently about your work with your peers, your teammates, company executives, and clients.
Experience Requirements:
  • 0-2 years of experience in marketing, strategy, CX, media, digital, or related roles (agency experience preferred but not required, internships welcome).
  • Bachelor's degree in marketing, communications, business, or related field preferred.
  • Strong work ethic, organization skills, and attention to detail.
  • Curious mindset driven by understanding the "why" behind marketing decisions.
  • Effective communicator both in person and in writing.
  • Eager to learn and grow in a fast-paced agency environment.
Skills:
  • Analytical thinker with an interest in understanding behavior and campaign performance.
  • Detail-oriented with the ability to support multiple projects in a fast-paced environment.

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