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Remote Cx Strategist Jobs (NOW HIRING)

TTEC Digital

CX Management Consultant

Austin, TX · Remote

This is a 100% remote opportunity! What You Will be Doing: Client Advisory: * Serve as a trusted advisor to clients, providing expert guidance on contact center operations, CX strategies, and AI ...

TTEC Digital

CX Management Consultant

Austin, TX · On-site +1

$105K - $130K/yr

This is a 100% remote opportunity! What You Will be Doing: Client Advisory: * Serve as a trusted advisor to clients, providing expert guidance on contact center operations, CX strategies, and AI ...

Apex IT

Oracle CX Data Architect

$65.25 - $84/hr

As a remote company, we have top talent all over the United States and India and are continuously ... Design and implement the overall data architecture strategy for Oracle CX applications (e.g ...

CSG

Sales Director - CX Solutions

OR · On-site +1

Sales Director - CX Solutions (Strategic Accounts) The Role CSG is looking for adynamic Sales ... United States Remote Accommodation: If you would like to be considered for employment opportunities ...

CSG

CX Sales Director - New Logo Sales

OR · Remote

If you're a strategic, consultative Sales Director who thrives on shaping CX transformation for ... United States Remote Accommodation: If you would like to be considered for employment opportunities ...

HealthEquity

Director, CX Platform & Data Strategy

$137.50K - $182K/yr

The Director, CX Platform & Data Strategy owns the CX technology and data backbone that powers ... Ability to translate data into CX and business decisions #LI-Remote This is a remote position.

HealthEquity

Director, CX Platform & Data Strategy

$137.50K - $182K/yr

The Director, CX Platform & Data Strategy owns the CX technology and data backbone that powers ... Ability to translate data into CX and business decisions #LI-Remote This is a remote position.

Nextiva

CX Specialist, Strategic Accounts

$100.80K - $135.60K/yr

Location: While this role is open to remote candidates across the United States, team members ... As a CX Specialist, Strategic Accounts at Nextiva, you'll help some of our largest customers ...

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Remote Cx Strategist information

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$45K

$139.9K

$177.5K

How much do remote cx strategist jobs pay per year?

As of May 29, 2026, the average yearly pay for remote cx strategist in the United States is $139,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $157,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote CX Strategist, and why are they important?

To thrive as a Remote CX Strategist, you need expertise in customer experience design, journey mapping, and data analysis, often supported by a degree in marketing, business, or a related field. Familiarity with tools like CRM platforms (e.g., Salesforce), customer feedback systems, and analytics software is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills, especially when working remotely. These skills enable you to develop effective customer experience strategies that drive satisfaction and loyalty while collaborating efficiently across distributed teams.

How does a Remote CX Strategist typically collaborate with cross-functional teams to improve customer experience?

As a Remote CX Strategist, you’ll regularly work with product managers, marketing, customer support, and data analytics teams to identify pain points and develop solutions that enhance the customer journey. Collaboration often happens via virtual meetings and project management tools, requiring strong communication and organizational skills. You may be responsible for facilitating workshops, presenting customer insights, and ensuring alignment on CX initiatives across departments. Building strong remote relationships and adapting to different team dynamics are essential for success in this role.

What is a Remote CX Strategist?

A Remote CX (Customer Experience) Strategist is a professional who develops and implements strategies to enhance the overall experience of customers with a company, while working remotely. They analyze customer data, identify pain points, and design solutions to improve satisfaction, retention, and loyalty. By collaborating with various teams, they ensure that every touchpoint aligns with the company’s customer experience goals. Their remote role allows them to leverage digital tools to manage projects, communicate with stakeholders, and monitor customer feedback from anywhere.

What is the difference between Remote Cx Strategist vs Remote Customer Experience Analyst?

AspectRemote Cx StrategistRemote Customer Experience Analyst
CredentialsCustomer experience certifications, marketing or business backgroundData analysis, customer service, and research skills
Work EnvironmentStrategic planning, cross-department collaboration, remoteData analysis, reporting, customer feedback review, remote
Industry UsageUsed in marketing, product development, and customer service sectorsCommon in customer service, market research, and analytics teams

The Remote Cx Strategist focuses on developing overall customer experience strategies, while the Remote Customer Experience Analyst primarily analyzes data to improve customer interactions. Both roles require customer-focused credentials and often operate remotely within similar industries, but their core responsibilities differ in strategic planning versus data analysis.

What cities are hiring for Remote Cx Strategist jobs? Cities with the most Remote Cx Strategist job openings:
What are the most commonly searched types of Cx Strategist jobs? The most popular types of Cx Strategist jobs are:
What states have the most Remote Cx Strategist jobs? States with the most job openings for Remote Cx Strategist jobs include:
What job categories do people searching Remote Cx Strategist jobs look for? The top searched job categories for Remote Cx Strategist jobs are:
Remote Cx Strategist jobs near you
Infographic showing various Remote Cx Strategist job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $139,867 per year, or $67.2 per hour.
CX Management Consultant

CX Management Consultant

TTEC Digital

Austin, TX • Remote

Full-time

Posted 5 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The world of customer experience (CX) is undergoing a massive shift, with Artificial Intelligence serving as a primary catalyst for change. While the mission to provide excellent CX hasn’t changed, to compete in this new landscape, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world and unlock the power of AI for CX transformation, brands need a partner with experience.  

 TTEC Digital helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation. 

We are seeking a CX Management Consultant to join our CX Transformation Studio Consulting team. The ideal candidate will have a strong foundation in contact center operational leadership and a passion for strategic advisory. In this role, you will help clients define their CX strategies and build compelling business cases for AI enablement and digital transformation.  

This is a 100% remote opportunity! 

What You Will be Doing:
Client Advisory:

  • Serve as a trusted advisor to clients, providing expert guidance on contact center operations, CX strategies, and AI enablement. 

  • Work with consulting teams to design and operationalize solutions that prioritize both the customer and employee experience (EX), ensuring that people, process and technology transformations are rooted in empathy and human-centric design. 

  • Organize and facilitate working sessions and workshops with key stakeholders to define strategy and elicit business requirements. 

  • Synthesize learnings from engagements into complete deliverable packages for the client, including current state assessments, gap analyses, roadmaps, and business cases. 

  • Author and deliver professional, effective presentations to client stakeholders, ensuring complex strategies are communicated clearly to executive leadership. 

  • Apply data to business case development to demonstrate how AI and digital solutions can deepen customer relationships and increase sales. 

IP Generation & Professional Development :

  • Participate in the design and continuous improvement of standard consulting methods, frameworks, and artifacts. 

  • Actively participate in personal growth and professional development activities. 

 
What You Will Bring:

  • Experience: Minimum of 5–7 years of experience, preferably in contact center operational leadership. 

  • Technical Fluency (Preferred Plus): Familiarity with CX Cloud Hyperscalers (Amazon, Microsoft, Google), AI solutions, Genesys, and CRM platforms such as Salesforce and ServiceNow. 
  • Education: Bachelor's Degree required. 

  • Agility & Facilitation: Must be comfortable "thinking on your feet" and facilitating one-on-one and small collaborative working sessions. 

  • Communication & Executive Presence: Exceptional communication skills, both verbal and written, with a proven ability to express complex topics and present to leadership by connecting the dots between business and technical perspectives. 

  • Strategic Acumen: Proven experience providing high-level strategic advisory and developing robust business cases for enterprise initiatives. 

  • Proven ability to thrive in a remote, team-oriented, high-demand, and fast-paced environment. 

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.