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Remote Cx Strategist Jobs (NOW HIRING)

PTP

CX Business Architect - REMOTE

Austin, TX · On-site +1

$59.25 - $77/hr

PTP is a fast-growing system integrator that offers strategic customer experience (CX) solutions to our clients. We are looking for a CX Business Architect to help us design, test, and deliver CX ...

PTP

CX Business Architect - REMOTE

Austin, TX · Remote

$62.25 - $80.75/hr

PTP is a fast-growing system integrator that offers strategic customer experience (CX) solutions to our clients. We are looking for a CX Business Architect to help us design, test, and deliver CX ...

PTP

Engagement Manager - REMOTE

Austin, TX · On-site +1

PTP is a fast growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for an Engagement Manager to help us sell and deliver CX solutions that ...

Stryker

CX Senior Manager Insights - Remote

Mahwah, NJ · On-site +1

$176.30K - $293.70K/yr

Remote At Stryker, customer experience insights power how we design, build, and scale meaningful ... This role sits at the intersection of data, strategy, and technology-turning customer signals into ...

Stryker

CX Senior Manager Insights - Remote

Portage, MI · On-site +1

$176.30K - $293.70K/yr

Remote At Stryker, customer experience insights power how we design, build, and scale meaningful ... This role sits at the intersection of data, strategy, and technology-turning customer signals into ...

Stryker

CX Senior Manager Insights - Remote

Portage, MI · On-site +1

$176.30K - $293.70K/yr

Remote At Stryker, customer experience insights power how we design, build, and scale meaningful ... This role sits at the intersection of data, strategy, and technology-turning customer signals into ...

Lithia Motors, Inc.

CX & Technology Specialist

$75K - $100K/yr

... strategy that creates possibilities and pushes us to reach our potential. We are looking for a ... Remote (U.S.-based) Travel: Up to 25% across the U.S. and Canada Compensation Range: $75,000-100 ...

PTP

CX Business Analyst - REMOTE

Sacramento, CA · On-site +1

PTP is a fast-growing system integrator that offers strategic customer experience (CX) solutions to our clients. We are looking for a CX Business Analyst to help us design, test, and deliver CX ...

Avaya

CX Global Account Manager

Charlotte, NC · Remote

Solution Strategy and Business Design (CCaaS/Omnichannel): Lead high-level business discovery to ... CM1 #LI-REMOTE Experience 8 - 12 Years of Experience Education Bachelor degree or equivalent ...

Avaya

CX Global Account Manager

Charlotte, NC · Remote

What You'll Be Doing You will be a strategic business advisor and sales leader with focus on our ... CM1 #LI-REMOTE Experience 8 - 12 Years of Experience Education Bachelor degree or equivalent ...

Gainwell Technologies LLC

Experienced CX Project Manager

MO · On-site +1

$81.10K - $115.90K/yr

Strategic mindset with the ability to translate business objectives into actionable project plans ... Remote position (US only) * Opportunities to travel through your work (0-10%) * Video cameras must ...

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Remote Cx Strategist information

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$45K

$139.9K

$177.5K

How much do remote cx strategist jobs pay per year?

As of May 30, 2026, the average yearly pay for remote cx strategist in the United States is $139,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $157,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote CX Strategist, and why are they important?

To thrive as a Remote CX Strategist, you need expertise in customer experience design, journey mapping, and data analysis, often supported by a degree in marketing, business, or a related field. Familiarity with tools like CRM platforms (e.g., Salesforce), customer feedback systems, and analytics software is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills, especially when working remotely. These skills enable you to develop effective customer experience strategies that drive satisfaction and loyalty while collaborating efficiently across distributed teams.

How does a Remote CX Strategist typically collaborate with cross-functional teams to improve customer experience?

As a Remote CX Strategist, you’ll regularly work with product managers, marketing, customer support, and data analytics teams to identify pain points and develop solutions that enhance the customer journey. Collaboration often happens via virtual meetings and project management tools, requiring strong communication and organizational skills. You may be responsible for facilitating workshops, presenting customer insights, and ensuring alignment on CX initiatives across departments. Building strong remote relationships and adapting to different team dynamics are essential for success in this role.

What is a Remote CX Strategist?

A Remote CX (Customer Experience) Strategist is a professional who develops and implements strategies to enhance the overall experience of customers with a company, while working remotely. They analyze customer data, identify pain points, and design solutions to improve satisfaction, retention, and loyalty. By collaborating with various teams, they ensure that every touchpoint aligns with the company’s customer experience goals. Their remote role allows them to leverage digital tools to manage projects, communicate with stakeholders, and monitor customer feedback from anywhere.

What is the difference between Remote Cx Strategist vs Remote Customer Experience Analyst?

AspectRemote Cx StrategistRemote Customer Experience Analyst
CredentialsCustomer experience certifications, marketing or business backgroundData analysis, customer service, and research skills
Work EnvironmentStrategic planning, cross-department collaboration, remoteData analysis, reporting, customer feedback review, remote
Industry UsageUsed in marketing, product development, and customer service sectorsCommon in customer service, market research, and analytics teams

The Remote Cx Strategist focuses on developing overall customer experience strategies, while the Remote Customer Experience Analyst primarily analyzes data to improve customer interactions. Both roles require customer-focused credentials and often operate remotely within similar industries, but their core responsibilities differ in strategic planning versus data analysis.

What cities are hiring for Remote Cx Strategist jobs? Cities with the most Remote Cx Strategist job openings:
What are the most commonly searched types of Cx Strategist jobs? The most popular types of Cx Strategist jobs are:
What states have the most Remote Cx Strategist jobs? States with the most job openings for Remote Cx Strategist jobs include:
What job categories do people searching Remote Cx Strategist jobs look for? The top searched job categories for Remote Cx Strategist jobs are:
Remote Cx Strategist jobs near you
Infographic showing various Remote Cx Strategist job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $139,867 per year, or $67.2 per hour.
CX Business Architect - REMOTE

CX Business Architect - REMOTE

PTP

Austin, TX • On-site, Remote

$59.25 - $77/hr

Full-time

Posted 26 days ago

Job description

Job Description
PTP is a fast-growing system integrator that offers strategic customer experience (CX) solutions to our clients. We are looking for a CX Business Architect to help us design, test, and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, enthusiastic, and committed professionals who strive to be the best at what they do.
Responsibilities
  • Provide thought leadership to develop innovative business solutions for our clients
  • Identify and pursue longer term initiatives that help maintain and grow accounts
  • Prioritize features for major initiatives when planning releases
  • Refine features in the backlog to clearly define requirements, benefits, and priorities
  • Optimize delivery processes and methodologies to enhance efficiency and results
  • Lead business requirements sessions with client staff
  • Contribute as a member of delivery teams for business case development, design and testing
  • Assist in mapping requirements to designs, maintaining traceability through the process
  • Support the management of client expectations through day-to-day interactions with clients
  • Guide client understanding of proposed solutions and the business value they will bring
  • Own and drive the completion of project deliverables
  • Develop, maintain and grow client relationships

Requirements
  • 10+ years of business consulting experience on contact center, self service, and CX projects
  • 5+ years on large-scale IVR projects
  • Ability to develop business strategies based on analytical skills and business knowledge
  • Experience working in large, complex client environments
  • Excellent written and oral communication skills
  • Excellent presentation skills

Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
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About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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