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Engineering Bpo Jobs (NOW HIRING)

USM

BPO Management Temp

Washington, DC · On-site

... Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint ... BPO Management Temp Location: Washington, DC Duration: 3-4months F2F required -Local to DC/MD/VA ...

TEPHRA

Client Partner - Energy

Houston, TX · On-site

... Digital Engineering, BPO, Data, Analytics & AI, Enterprise Solutions, Infrastructure & cloud. • Sales and demand generation/capture through rigor in regular review of Pipeline and performance ...

ClifyX

Client Partner - Life Sciences

Dallas, TX · On-site

... Digital Engineering, BPO, Data, Analytics & AI, Enterprise Solutions, Infrastructure & cloud. • Sales and demand generation/capture through rigor in regular review of Pipeline and performance ...

Trans.eu

Client Partner - Life Sciences

Dallas, TX · On-site

... Digital Engineering, BPO, Data, Analytics & AI, Enterprise Solutions, Infrastructure & cloud. • Sales and demand generation/capture through rigor in regular review of Pipeline and performance ...

Walmart

Manager, Workforce Planning

Noel, MO · On-site

$80K - $155K/yr

Engineering * BPO Partners Innovation & Continuous Improvement * Champion modern forecasting methodologies and predictive analytics capabilities. * Drive automation of forecasting processes ...

Walmart

Manager, Workforce Planning

Centerton, AR · On-site

$80K - $155K/yr

Engineering * BPO Partners Innovation & Continuous Improvement * Champion modern forecasting methodologies and predictive analytics capabilities. * Drive automation of forecasting processes ...

Walmart

Manager, Workforce Planning

Elm Springs, AR · On-site

$80K - $155K/yr

Engineering * BPO Partners Innovation & Continuous Improvement * Champion modern forecasting methodologies and predictive analytics capabilities. * Drive automation of forecasting processes ...

Walmart

Manager, Workforce Planning

Springdale, AR · On-site

$80K - $155K/yr

Engineering * BPO Partners Innovation & Continuous Improvement * Champion modern forecasting methodologies and predictive analytics capabilities. * Drive automation of forecasting processes ...

Deloitte

BPO/BPaaS Manager

Tallahassee, FL · On-site

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Work you'll do As a BPO/BPaaS Manager Digital Foundry, Operate, & Innovation team, you will be ...

Deloitte

BPO/BPaaS Manager

Huntsville, AL · On-site

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Work you'll do As a BPO/BPaaS Manager Digital Foundry, Operate, & Innovation team, you will be ...

Deloitte

BPO/BPaaS Manager

Louisville, KY · On-site

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Work you'll do As a BPO/BPaaS Manager Digital Foundry, Operate, & Innovation team, you will be ...

Walmart

Manager, Workforce Planning

Anderson, MO · On-site

$80K - $155K/yr

Engineering * BPO Partners Innovation & Continuous Improvement * Champion modern forecasting methodologies and predictive analytics capabilities. * Drive automation of forecasting processes ...

Walmart

Manager, Workforce Planning

Bentonville, AR · On-site

$80K - $155K/yr

Engineering * BPO Partners Innovation & Continuous Improvement * Champion modern forecasting methodologies and predictive analytics capabilities. * Drive automation of forecasting processes ...

Deloitte

BPO/BPaaS Manager

Princeton, NJ · On-site

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Work you'll do As a BPO/BPaaS Manager Digital Foundry, Operate, & Innovation team, you will be ...

Deloitte

BPO/BPaaS Manager

Memphis, TN · On-site

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Work you'll do As a BPO/BPaaS Manager Digital Foundry, Operate, & Innovation team, you will be ...

Deloitte

BPO/BPaaS Manager

Richmond, VA · On-site

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Work you'll do As a BPO/BPaaS Manager Digital Foundry, Operate, & Innovation team, you will be ...

Deloitte

BPO/BPaaS Manager

Boise, ID · On-site

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Work you'll do As a BPO/BPaaS Manager Digital Foundry, Operate, & Innovation team, you will be ...

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Engineering Bpo information

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How much do engineering bpo jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for engineering bpo in the United States is $31.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $37.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Engineering BPO professional?

To succeed as an Engineering BPO professional, you need a solid background in engineering principles, process optimization, and project management, often supported by a degree in engineering or related fields. Familiarity with CAD software, ERP systems, and quality management tools, as well as certifications like Six Sigma or PMP, are typically required. Strong analytical thinking, effective communication, and teamwork are essential soft skills for excelling in client-driven and cross-functional environments. These competencies ensure efficient project delivery, high-quality service, and strong client satisfaction in a competitive outsourcing landscape.

How does an Engineering BPO professional typically collaborate with client engineering teams to ensure project success?

In an Engineering BPO role, professionals work closely with client engineering teams through regular virtual meetings, detailed project documentation, and collaborative platforms to align on goals, timelines, and technical requirements. They often serve as an extension of the client’s team, proactively communicating status updates, resolving technical challenges, and incorporating client feedback into deliverables. This collaboration helps ensure that outsourced tasks meet quality standards and project deadlines, while also fostering knowledge sharing across teams. Building strong relationships and maintaining transparent communication are key aspects of success in this role.

What are Engineering BPO services?

Engineering BPO (Business Process Outsourcing) services refer to the outsourcing of engineering-related tasks and processes to specialized third-party providers. These services can include product design, CAD drafting, prototyping, simulation, and engineering analysis. Companies use Engineering BPOs to reduce costs, access specialized skills, speed up project delivery, and focus on their core business activities. By partnering with an Engineering BPO, organizations can leverage global talent and advanced technologies without the overhead of expanding their in-house teams.

What is the difference between Engineering Bpo vs Technical Support Engineer?

AspectEngineering BpoTechnical Support Engineer
CredentialsEngineering degree or diploma, relevant certificationsTechnical certifications, engineering background often preferred
Work EnvironmentCall centers, outsourcing firms, remote or office-basedCorporate offices, client sites, remote options
Industry UsageIT services, telecom, manufacturingIT, electronics, software companies
Job FocusCustomer support, process management, troubleshootingTechnical troubleshooting, product support, system diagnostics

Engineering Bpo and Technical Support Engineer roles often overlap in technical knowledge and customer interaction. However, Engineering Bpo typically involves process-oriented customer support in outsourcing settings, while Technical Support Engineers focus more on technical troubleshooting and product-specific support within companies. Both roles require technical credentials but differ in work environment and job scope.

More about Engineering Bpo jobs
What job categories do people searching Engineering Bpo jobs look for? The top searched job categories for Engineering Bpo jobs are:
Engineering Bpo jobs near you
Infographic showing various Engineering Bpo job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $65,624 per year, or $31.6 per hour.

BPO Management Temp

USM

Washington, DC • On-site

Full-time

Re-posted 3 days ago

Job description

Company Description

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.

Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services.

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud, Analytics (SMAC) and DevOps.

USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.

Job Description

Job Title: BPO Management Temp

Location: Washington, DC

Duration: 3-4months

F2F required -Local to DC/MD/VA only

Top Skills: BPO specific experience standing up an office- not an operations focused individual.

Overall stand up of new BPO function, including process development, project oversight and vendor management

Ensuring the BPO's stand up milestones are being met for timely end successful implementation

Developing, documenting and implementing new business processes for the BPO

Working with other technical teams to ensure the BPO is integrated into and trained on the necessary IT tools

Working with BPO management of staffing and training

Vendor and contract management of the BPO, including adherence to the contract statement of work, adherence to change control

Informal supervision of Lifeline staff supporting project (they will formally report to the Director)

Provide knowledge transfer to the permanent manager upon return

Want someone with experience in managing an outsourced vendor, particularly during a stand up phase

Additional Information

If you are interested in above position, please share your updated resume to gmahesh(at)usmsystems(dot)com or can directly call me on 703-880-4184.

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