Procurement Bpo Jobs (NOW HIRING)

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Procurement Operations Lead is a senior leadership role responsible for shaping, governing, and continuously improving a scalable, policy-aligned procurement operations delivery model in close partnership with Procurement, Finance, Legal, Compliance, and other risk stakeholders.

This role provides enterprise-level oversight of operational buying, Purchase Requisition (PR) governance, and supplier onboarding across the Global Procurement Organization. You will operationalize and enforce procurement policies, financial controls, and supplier risk frameworks through standardized, scalable processes that support speed and consistency while maintaining defined guardrails.

This role is central to advancing procurement maturity, improving cycle times, strengthening audit readiness, and enabling efficient supplier engagement at scale.

• Lead a risk-tiered procurement operating model for low-dollar, low-complexity spend, leveraging offshore delivery teams for scale and efficiency.
• Oversee high-volume buying and PR operations, ensuring alignment with Legal/Finance policies, approval thresholds, and escalation protocols.
• Standardize end-to-end procurement processes, including intake, negotiation guardrails, approval matrices, and cross-functional handoffs.
• Own and optimize PR intake, review, and approval workflows to ensure policy compliance, budget alignment, and strong internal controls.
• Establish governance, reporting, and analytics to drive compliance, cost visibility, performance management, and executive decision-making.
• Manage supplier onboarding operations end-to-end, including due diligence, compliance screening, documentation, and system enablement in partnership with Legal, Finance, and Risk.
• Own Procurement Operations SOPs, ensuring ongoing accuracy, version control, and alignment with policy, systems, and regulatory requirements.
• Drive operational excellence through BPO/vendor oversight, training, performance management, and continuous improvement across procurement processes and teams

• 12+ years of experience in procurement operations, shared services, sourcing operations, or related functions within complex, global, or regulated environments.
• Demonstrated experience partnering cross-functionally to operationalize procurement and financial control frameworks.
• Deep knowledge of end-to-end procure-to-pay (P2P) workflows, including operational buying models, PR governance, supplier onboarding, and audit controls.
• Proven experience governing global Procurement BPO or shared services models, including offshore delivery.
• Experience designing and operating low-dollar, low-risk procurement models using standardized playbooks and clearly defined escalation thresholds.
• Proven capability developing SOPs, operational documentation standards, and structured training programs at scale.
• Strong executive presence with the ability to influence and drive outcomes through collaboration.
• Proficiency with procurement orchestration platforms, ERP systems, and supplier onboarding tools.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.