ZipRecruiter

Log In

1

Procurement Bpo Jobs (NOW HIRING)

Tapcheck

BPO Vendor Manager

Coordinate cross-functional readiness with Legal, Finance, Procurement, InfoSec, IT, Workforce ... Lead BPO readiness for new client launches, product releases, and policy changes. Own the readiness ...

Tapcheck

BPO Vendor Manager

Plano, TX · Remote

Coordinate cross-functional readiness with Legal, Finance, Procurement, InfoSec, IT, Workforce ... Lead BPO readiness for new client launches, product releases, and policy changes. Own the readiness ...

Walmart

Senior Manager, Operations - BPO

Pea Ridge, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Cave Springs, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Bentonville, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Gravette, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Noel, MO · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Fayetteville, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Elm Springs, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Tontitown, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Greenland, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Decatur, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Bella Vista, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

Walmart

Senior Manager, Operations - BPO

Lowell, AR · On-site

$90K - $180K/yr

Partner closely with Legal, Procurement, and Finance to manage contract adherence, renewals, amendments, and issue resolution. * Lead the end-to-end BPO partner lifecycle, including sourcing strategy ...

next page

Showing results 1-20

All JobsProcurement Bpo Jobs

Procurement Bpo information

See salary details

$14

$31

$52

How much do procurement bpo jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for procurement bpo in the United States is $31.80, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $37.50 per hour, depending on experience, location, and employer.

What is the difference between Procurement Bpo vs Purchasing Specialist?

AspectProcurement BpoPurchasing Specialist
CredentialsTypically requires procurement certifications, experience in Bpo environmentsOften holds purchasing or supply chain certifications, relevant experience
Work EnvironmentOperates within outsourcing or Bpo companies, often in call centers or shared servicesWorks directly for companies, in procurement or supply chain departments
Employer & Industry UsageUsed by organizations outsourcing procurement functionsEmployed directly by companies managing procurement activities
Search & Comparison IntentCommonly compared due to overlapping procurement functions in outsourcingOften searched as a direct role in procurement operations

Procurement Bpo involves outsourcing procurement tasks to third-party providers, focusing on process management and cost efficiency. Purchasing Specialist is a direct employee responsible for procurement activities within a company. While both roles handle procurement, Procurement Bpo emphasizes outsourcing and process support, whereas Purchasing Specialists focus on direct purchasing and supplier management.

What is a Procurement BPO?

A Procurement BPO (Business Process Outsourcing) is a service where an organization outsources its procurement processes to a third-party provider. This can include activities such as sourcing, supplier management, contract negotiation, and purchasing goods and services. The goal is to improve efficiency, reduce costs, and leverage specialized expertise. Procurement BPO providers use technology and industry best practices to streamline procurement operations and deliver value to their clients.

What are some typical challenges faced by professionals working in a Procurement BPO role?

Professionals in Procurement BPO roles often encounter challenges such as managing procurement processes across multiple clients with varying requirements, adapting to different procurement systems, and ensuring compliance with diverse regulations. They must also balance cost efficiency with quality when sourcing suppliers and negotiating contracts. Effective communication and collaboration with both internal teams and external vendors are crucial for overcoming these challenges and ensuring smooth procurement operations.

What are the key skills and qualifications needed to thrive as a Procurement BPO specialist, and why are they important?

To thrive as a Procurement BPO specialist, you need expertise in procurement processes, vendor management, and supply chain operations, typically supported by a relevant degree or experience in procurement or business administration. Familiarity with procurement software like SAP Ariba, Coupa, or Oracle Procurement Cloud, as well as knowledge of e-sourcing tools and compliance standards, is crucial. Strong analytical thinking, negotiation skills, and effective communication help build positive supplier relationships and drive cost efficiencies. These skills ensure efficient procurement operations, risk mitigation, and value delivery in a competitive and dynamic business environment.
More about Procurement Bpo jobs
What cities are hiring for Procurement Bpo jobs? Cities with the most Procurement Bpo job openings:
What states have the most Procurement Bpo jobs? States with the most job openings for Procurement Bpo jobs include:
What job categories do people searching Procurement Bpo jobs look for? The top searched job categories for Procurement Bpo jobs are:
Procurement Bpo jobs near you
Procurement and Vendor Operations Associate Director

Procurement and Vendor Operations Associate Director

Vertex Pharmaceuticals

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Job Description
Position Summary
We are looking for a highly skilled and experienced Associate Director to lead Procurement Operations and Vendor Management within Vertex's BPO-enabled operating model. In this pivotal role, the Associate Director will serve as the senior governance and relationship lead and is the accountable owner of Procurement Operations service delivery across PR-to-PO processing, Procurement Service Desk, and Vendor Master Data Management for outsourced procurement operations, ensuring the BPO partner delivers against contractual commitments, service targets, and strategic procurement objectives.
The ideal candidate is a dynamic leader with deep expertise in end-to-end Procure-to-Pay processes, BPO governance, and continuous improvement. The ability to collaborate across Finance, Procurement Category Management, Legal, and business stakeholders is essential for success in this role. This role has end-to-end accountability for outcomes, including service performance, vendor adherence to contract and SLAs, controls effectiveness, and audit readiness. The role leads through others, balancing strong external partnership with firm governance, and ensures Procurement Operations are stable, compliant, scalable, and aligned to business expectations.
Key Responsibilities
BPO Governance & Vendor Management
  • Own the governance framework for outsourced procurement operations, including requisition-to-PO activities, procurement service desk, vendor master data management, and vendor inquiry support.
  • Monitor BPO performance against contractual SLAs and KPIs (e.g., cycle time, touchless PO rate, policy compliance); manage service credits and escalation protocols.
  • Lead quarterly business reviews (QBRs) and executive steering committee sessions with BPO partner leadership.
  • Act as the primary point of contact for matters with stakeholders, including the BPO, vendors, business partners and cross-functional stakeholders.
  • Build a collaborative partnership with BPO provider leadership and align service delivery priorities with Vertex's business objectives.
  • Represent Procurement Operations performance in senior governance, audits, and business reviews.

Policy & Process Compliance
  • Ensure adherence to procurement policies, approval matrices, and buying channel strategies across all BPO-delivered activity.
  • Reinforce procurement policies, including "No PO, No Pay."
  • Monitor maverick spend and drive continuous improvements in policy compliance.
  • Partner with Category Management to align operational execution with sourcing strategies.
  • Act as senior liaison to Accounts Payable, Finance, Internal Audit, and Procurement leadership to resolve cross-functional issues impacting PR-to-Pay performance or compliance.

Operational Excellence
  • Oversee BPO-delivered procurement operations including requisition review, PO creation, change orders, and inquiries.
  • Serve as senior escalation point for complex vendor, requisition, and PO issues not resolved at the BPO level.

Ensure appropriate controls are embedded within requisition-to-PO workflows and that Procurement Operations processes operate in compliance with SOX, internal controls, and audit expectations.
Performance & Financial Management
  • Validate BPO performance reporting and ensure transparency of service metrics using BI and reporting tools.
  • Provide clear, fact-based communication on risks, performance, and improvement plans.
  • Oversee invoicing, rate validation, and commercial compliance with contract terms.
  • Identify cost optimization and productivity improvement opportunities within the outsourcing arrangement.

Continuous Improvement & Transformation
  • Drive automation, catalog adoption, self-service enablement, and workflow simplification initiatives in partnership with the BPO.
  • Benchmark procurement operations performance against industry standards.
  • Foster a culture of accountability, collaboration, and continuous improvement within the Procurement Operations function.
  • Ensure value realization from the outsourcing strategy.

Risk & Controls
  • Monitor regulatory compliance, data protection, and internal control adherence within procurement operations.
  • Identify operational and contractual risks and implement mitigation strategies.
  • Support audit and compliance activities related to procurement operations.

Leadership & Development
  • Lead, mentor, and develop the Procurement Operations team (internal and BPO-side) to achieve departmental and organizational goals.
  • Conduct regular performance reviews and provide coaching to support professional growth.
  • Set priorities, performance expectations, and accountability across internal and external teams.
  • Drive and manage change initiatives to improve processes and achieve business objectives.
  • Develop operational leadership capability and succession readiness.

Education and Experience
  • 8-12+ years of experience in Procurement Operations, Vendor Master, Procure-to-Pay, Shared Services, or outsourced delivery environments, with leadership experience in highly visible roles with enterprise-level accountability. Demonstrated ownership of third-party service delivery and vendor governance required.
  • Experience supporting large-scale outsourcing transitions preferred.
  • Completion of a professional certification or examination in a relevant field is preferred (e.g., CPSM, CIPS).
  • Familiarity with Source-to-Pay agentic orchestration layers is preferred
  • A global perspective with the ability to navigate and manage cross-cultural and international business environments effectively.
  • Strong experience with SOX, audit, and operational controls required.

Skills and Competencies
  • Deep understanding of end-to-end Procure-to-Pay processes, policies, and best practices.
  • Strong vendor governance, contract management, and negotiation skills.
  • Knowledge of procurement systems, guided buying platforms, and ERP systems (e.g., Oracle, Coupa, SAP).
  • Proficiency in data analysis and reporting tools (e.g., BI platforms, Excel).
  • Strong stakeholder management, change management, and executive communication capabilities.
  • Analytical mindset with the ability to interpret and act on operational metrics.
  • Experience with continuous improvement methodologies (Lean/Six Sigma) a plus.

Key Attributes
  • Strong leadership, communication, and interpersonal skills, with the ability to inspire teams and external partners.
  • Proven ability to thrive under pressure, meet tight deadlines, and manage competing priorities efficiently.
  • High level of integrity and commitment to compliance, accuracy, and operational excellence.
  • Results-driven with a focus on continuous improvement and value realization.
  • Proactive in escalating critical issues to appropriate business leaders when necessary.
  • Collaborative and adaptable, with a global mindset and the ability to work across diverse teams and cultures.

#LI-AA1
#LI-Hybrid
Pay Range:
$157,600 - $236,400
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

Apply