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Customer Support Jobs in Bothell, WA (NOW HIRING)

Fortive

Non-Technical Customer Support

Everett, WA · On-site +1

This role is a first point of contact for customers and distributors needing support with Fluke products-resolving inquiries, directing users to resources, and ensuring a smooth experience. We're ...

Gradial

Customer Support Engineering Lead

Seattle, WA · On-site

$185/hr

The Role Gradial is hiring our first Customer Support Engineering Lead to own and automate the post-onboarding support experience for production customers. This is a customer-facing role for someone ...

Pulse Games

Head of Customer Support

Seattle, WA · On-site

We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless ...

Pulse Games

Head of Customer Support

Seattle, WA · On-site

We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless ...

Pulse Games

Head of Customer Support

Seattle, WA

We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless ...

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All JobsCustomer Support JobsCustomer Support Jobs in Bothell, WA

Customer Support information

See Bothell, WA salary details

$13

$21

$31

How much do customer support jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for customer support in Bothell, WA is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.37 per hour, depending on experience, location, and employer.

How do Customer Support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the work of customer support?

Customer support involves assisting customers with inquiries, troubleshooting issues, and providing information about products or services. Support agents often communicate via phone, email, or chat and use tools like customer relationship management (CRM) software to track interactions and resolve problems efficiently.

What are the key skills and qualifications needed to thrive as a Customer Support representative, and why are they important?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

Which customer service job pays the most?

Customer support roles such as technical support managers, customer success directors, and specialized account managers tend to offer the highest salaries in the field. These positions often require advanced skills, certifications, and experience, and may include additional benefits or performance bonuses.

What do customer support representatives do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

How can I make 2000 a week working from home?

Customer support roles can pay $2000 or more per week if they involve high-volume, specialized, or managerial positions, often requiring extensive experience, excellent communication skills, and sometimes certifications. Earning this level of income typically involves working full-time hours, possibly in a supervisory or technical support capacity, and may include performance bonuses or commissions. Building a strong skill set and gaining experience can help increase earning potential in remote customer support jobs.

What job makes $10,000 a month without a degree?

High-paying roles in sales, such as real estate agents or insurance brokers, can earn $10,000 or more monthly through commissions and performance. Skilled freelance professionals like software developers, digital marketers, or consultants may also reach this income level without formal degrees, especially with experience and strong client networks.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Bothell, WA? The most popular types of Customer Support jobs in Bothell, WA are:
What are popular job titles related to Customer Support jobs in Bothell, WA? For Customer Support jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Bothell, WA look for? The top searched job categories for Customer Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Support jobs? Cities near Bothell, WA with the most Customer Support job openings:
Customer Support jobs near you
Infographic showing various Customer Support job openings in Bothell, WA as of June 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,632 per year, or $21.5 per hour.
Non-Technical Customer Support

Non-Technical Customer Support

Fortive

Everett, WA • On-site, Remote

Full-time

Posted 6 days ago

Job description

This role is a first point of contact for customers and distributors needing support with Fluke products-resolving inquiries, directing users to resources, and ensuring a smooth experience.

We're seeking someone who listens actively, communicates clearly by phone and email, and thrives in a fast-paced, customer-focused environment. This is a job for someone that takes pride in providing top-notch support.

Please note: This position is required to be onsite and does not offer the option for remote or hybrid work. 

Key Responsibilities:

  • Develop a strong understanding of Fluke brands and internal support teams to ensure skilled and accurate call support and ticket transfers.
  • Manage high-volume customer interactions via Five9 and CRM Dynamics, averaging ~75 calls and 30-50 emails daily.
  • We Support distributors and end users with inquiries related to contracts, quotes, orders, shipping, and troubleshooting potential issues.
  • Assist customers with navigating Fluke's external website, including tools like the Accessory Store, Where to Buy, manuals, and service resources.
  • Provide guidance on RMA procedures, distributor stock rotation policies, and basic service-related inquiries (e.g., calibration and repair quotes).
  • Act as a resource for non-technical questions on products, warranties, and available services, collaborating cross-functionally to resolve issues and support process alignment.

Requirements:

  • Minimum of 1 year of experience in a high-volume call center with strong multitasking and system navigation skills.
  • Excellent communication-both written and verbal.
  • Proficient in Microsoft Office (Word, Excel, Outlook, Teams); Oracle experience a plus.
  • Highly organized, detail-oriented, and dependable.
  • Self-motivated and effective working independently or with a team.
  • Consistent, punctual attendance, and comfort working at a computer for extended periods.

Fortive Corporation Overview

Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. 

At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference. 

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. 

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.  

A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer
 
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.  
Fortive logo

About Fortive

Sourced by ZipRecruiter

Fortive is a diversified technology company that operates across multiple industries, delivering innovative solutions and products that empower businesses to enhance their productivity and operational efficiency. With a strong portfolio of industry-leading brands, Fortive focuses on creating intelligent, connected devices and software that enable precise measurement, control, and optimization. Fortive's expertise spans various sectors, including industrial automation, transportation, healthcare, and retail. Through advanced technologies and solutions, Fortive help customers automate processes, improve quality and safety, and drive overall performance. Whether it's precision measurement instruments, sensing technologies, or software platforms, Fortive provides reliable and scalable solutions that meet the evolving needs of their customers.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Everett, WA, US

Year founded

2016

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