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Customer Support Jobs in Kent, WA (NOW HIRING)

Customer Support

Redmond, WA

$20.50 - $27.75/hr

PH : 661 367 8000 x 405 Experience in a customer facing or customer support role o Experience in troubleshooting and problem solving role o Experience in a team environment o Experience in Identity ...

Customer Service Coordinator The Customer Service Coordinator works with Logistic and Manufacturing facilities as well as supports Sales Engineers, Application Engineers, Customers Support Account ...

Customer Support Specialist

Seattle, WA · On-site

$20.50 - $27.50/hr

PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer ...

The CSC works with Logistic and Manufacturing facilities as well as supports Sales Engineers(SE), Application Engineers(AE), Customers Support Account Leads (CSAL), and Management to achieve their ...

PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer ...

The CSC works with Logistic and Manufacturing facilities as well as supports Sales Engineers(SE), Application Engineers(AE), Customers Support Account Leads (CSAL), and Management to achieve their ...

New

Customer Support Manager

Algona, WA · On-site

$87K - $120K/yr

Customer Support Manager It's a great time to join COMC - Millions of Cards. Endless Joy. Our industry is thriving, and at COMC we're building a team that's passionate about using cutting-edge ...

The Customer Support Manager leads post-sale customer support operations, including new equipment installations, warranty service, field service, parts sales, and ongoing customer relationships. This ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

Customer Support & Office Coordinator

Seattle, WA · On-site

$21.25 - $27/hr

Customer Support & Office Coordinator About Breville Over the past 90+ years Breville has grown to become an iconic global brand, deliveringkitchen products to over 70 countries around the globe.

Customer Support Advocate

Kent, WA · On-site

$70K - $80K/yr

A successful Customer Support Advocate builds solid stakeholder relationships, maintains accurate schedules and Rolling Action Item Logs (RAILs), clearly communicates requirements to & from all ...

Cross train and support customer service team objectives as required. * Is familiar with all job tools available and applicable to the job and the plant including Company standard procedures and work ...

Cross train and support customer service team objectives as required. * Is familiar with all job tools available and applicable to the job and the plant including Company standard procedures and work ...

Cross train and support customer service team objectives as required. * Is familiar with all job tools available and applicable to the job and the plant including Company standard procedures and work ...

Customer Support & Office Coordinator

Seattle, WA · On-site

$21.50 - $27.25/hr

The BRGSpecialty Coffee support team is known for providing people-focused care, thefoundation of our renowned customer experience. Our goal is to enable customersto resolve any trouble they are ...

Customer Support & Office Coordinator

Seattle, WA · On-site

$21.25 - $27/hr

The BRG Specialty Coffee support team is known for providing people-focused care, the foundation of our renowned customer experience. Our goal is to enable customers to resolve any trouble they are ...

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Showing results 1-20

Customer Support information

See Kent, WA salary details

$13

$21

$31

How much do customer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer support in Kent, WA is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $23.61 per hour, depending on experience, location, and employer.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Kent, WA? The most popular types of Customer Support jobs in Kent, WA are:
What are popular job titles related to Customer Support jobs in Kent, WA? For Customer Support jobs in Kent, WA, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Kent, WA look for? The top searched job categories for Customer Support jobs in Kent, WA are:
What cities near Kent, WA are hiring for Customer Support jobs? Cities near Kent, WA with the most Customer Support job openings:
Infographic showing various Customer Support job openings in Kent, WA as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 2% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $45,072 per year, or $21.7 per hour.

$20.50 - $27.75/hr

Full-time

Re-posted 26 days ago


Job description

Company Description

Thanks & Regards

Vignesh

vignesh.c(at)krgtech.com

KRG Technologies Inc.

PH : 661 367 8000 x 405


Job Description

Experience in a customer facing or customer support role
o Experience in troubleshooting and problem solving role
o Experience in a team environment
o Experience in Identity, Active Directory, AAD etc
o Azure Multi Factor Authentication (AMFA), O365, Domain Secure Channels etc

Additional Information

All your information will be kept confidential according to EEO guidelines.


KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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