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Customer Support Jobs in Longview, WA (NOW HIRING)

Store Support

Longview, WA · On-site

$18.25 - $23.75/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... while supporting key operational responsibilities. Specific positions may include : Associate ...

Store Support

Longview, WA · On-site

$18.50 - $19.50/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... while supporting key operational responsibilities. Specific positions may include : Associate ...

Photo Specialist

Saint Helens, OR · On-site

$16 - $18/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Photo Specialist

Battle Ground, WA · On-site

$17.13 - $19/hr

Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...

Physical Therapist

Longview, WA · On-site

$1.7K - $2.3K/wk

Round-the-clock customer support 24/7 * Unlimited referral bonus up to $750 * Medical, Vision & Dental insurance * 401(k) Matching Program * Flexible Schedules * Travel Discounts Prime Time Health ...

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working ... Provide onsite technical support for hospital and clinic personnel. * Troubleshoot and resolve ...

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working ... Provide onsite technical support for hospital and clinic personnel. * Troubleshoot and resolve ...

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working ... Provide onsite technical support for hospital and clinic personnel. * Troubleshoot and resolve ...

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working ... Provide onsite technical support for hospital and clinic personnel. * Troubleshoot and resolve ...

Customer Service Rep

Longview, WA · On-site

$17.13 - $23/hr

... and supporting compliance to physician direction. Job Functions: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system

... and supporting compliance to physician direction. JOB FUNCTIONS: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system

Customer Service Rep

Longview, WA · On-site

$17.13 - $23/hr

... and supporting compliance to physician direction. JOB FUNCTIONS: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system

Desktop Support

Longview, WA · On-site

$21.75 - $27.75/hr

Desktop Support Location : Longview, WA Job type: Contract Relevant Experience : 3 Years minimum ... Strong customer service skills * Strong troubleshooting skills * Significant, demonstrated ...

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Customer Support information

See Longview, WA salary details

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How much do customer support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer support in Longview, WA is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.50 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Longview, WA?

The most popular types of Customer Support jobs in Longview, WA are:

What are popular job titles related to Customer Support jobs in Longview, WA?

For Customer Support jobs in Longview, WA, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Longview, WA look for?

The top searched job categories for Customer Support jobs in Longview, WA are:

What cities near Longview, WA are hiring for Customer Support jobs?

Cities near Longview, WA with the most Customer Support job openings:

Infographic showing various Customer Support job openings in Longview, WA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $42,996 per year, or $20.7 per hour.

AR & Customer Support Coordinator

Maddox Industrial Transformer

Battle Ground, WA

$21.25 - $27.50/hr

Full-time

Posted yesterday

New


Job description

About Maddox + You:

We are seeking an experienced AR & Customer Support Coordinator to join our accounting team. The successful candidate will be responsible for managing customer account invoicing, with responsibilities including customer engagement, managing invoicing, payment and account questions. This position provides opportunities to grow with the AR team as well as the finance & accounting team.  

More about You:

Your key responsibilities will include:

  • Ownership of Invoicing process and customer-facing communication related to invoice submission
  • High professionalism when managing and responding to customer inquiries
  • Open communication and collaboration with internal partners for resolution of invoicing questions or disputes
  • Researching and resolution of internal processes to complete the invoicing process
  • Maintain detailed customer order records
  • Researching and recording customer payments

Experience & Education:

  • Minimum High School Degree.  Associate or Bachelor degree preferred. 
  • 2+ years of experience in AR and collections or customer service
  • Excellent organizational and time-management skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Attention to detail and accuracy
  • Strong communication and interpersonal skills.
  • Good grammar, spelling and punctuation skills
  • Proficiency with accounting software and Google Suite.

Pay: Starting range with bonus: $45k-$60k. Plus up to $1k/month wellness stipend and other benefits.

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.