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Customer Success Jobs in Utah (NOW HIRING)

McQuade Organization

Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...

Red Hat

Customer Success Executive 3

Salt Lake City, UT · On-site

$132K - $211K/yr

The Red Hat Customer Success organization is looking for an experienced enterprise Customer Success Executive professional to join us in the West Region. In this role, you will serve as a trusted ...

PDQ

Customer Success Manager

Salt Lake City, UT · On-site

Customer Success Manager PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve efficiency ...

NetDocuments

VP, Customer Success

Lehi, UT

Customer Success Strategy & Growth * Own the post-sale strategy across Customer Success, Renewals, and Partner Delivery Success, with accountability for gross retention, net dollar retention ...

New

iCIMS

Customer Success Manager

Salt Lake City, UT · On-site

$70K - $80K/yr

Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...

Energy Exemplar

VP Customer Success

Salt Lake City, UT · On-site

VP Customer Success Salt Lake City, Utah, United States In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Jobs in Utah

Customer Success information

See Utah salary details

$29.6K

$75.6K

$127.5K

How much do customer success jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer success in Utah is $75,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $90,100.00 per year, depending on experience, location, and employer.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What is the job of customer success?

Customer Success professionals focus on building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They often provide onboarding, support, and proactive engagement to improve customer satisfaction and retention, using tools like CRM software. The role requires communication skills, problem-solving, and a customer-centric approach.

What are the most commonly searched types of Customer Success jobs in Utah?

The most popular types of Customer Success jobs in Utah are:

What are popular job titles related to Customer Success jobs in Utah?

For Customer Success jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Success jobs in Utah look for?

The top searched job categories for Customer Success jobs in Utah are:

What cities in Utah are hiring for Customer Success jobs?

Cities in Utah with the most Customer Success job openings:

Customer Success jobs near you
Infographic showing various Customer Success job openings in Utah as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $75,619 per year, or $36.4 per hour.

Customer Success Specialist

Allied USA

Pleasant Grove, UT • On-site

Full-time

Re-posted 14 days ago

Job description

Customer Success Specialist

We’re looking for a full-time Customer Success Specialist who is motivated, dependable, and excited to grow with a fast-paced, high-performance team. If you enjoy helping people, solving problems, and being a reliable point of contact for customers, this role is a great place to start and build your career. We take pride in delivering world-class support and you will help lead these efforts.

Who We Are

Allied is an Environmental Solutions Company serving 10,000+ customers nationwide across Medical Waste Disposal, Hazardous Waste, Medical Supplies, Secured Document Shredding, and Solid Waste & Recycling services. We were recently ranked #16 on the 2024 Utah 100 list of the fastest-growing companies, and we’re just getting started.

We move fast, think big, and care deeply about doing things the right way. If you want to join a collaborative, supportive team that works hard, celebrates wins, and enjoys the ride along the way, then you’ll fit right in.

What You’ll Do

  • Serve as the first point of contact for customer inquiries via phone and email
  • Provide basic support through email and phone calls to ensure that our customers receive prompt and effective assistance
  • Respond to customer requests within established response-time expectations
  • Handle sensitive customer situations with professionalism and empathy
  • Triage and escalate issues to management or internal teams when needed
  • Document customer interactions and resolutions in internal systems
  • Partner with internal teams to ensure accurate and timely issue resolution
  • Follow established processes while using good judgment to support customer needs


What You Bring

  • Customer service or support experience preferred
  • Strong written and verbal communication skills
  • A customer-first mindset and desire to help others
  • Ability to manage multiple requests and stay organized in a fast-paced environment
  • Comfort working with basic technology and multiple systems
  • Willingness to learn, take feedback, and grow within the role
  • Reliable, detail-oriented, and calm under pressure


Role Details & Expectations

  • Full-time, Monday–Friday schedule
  • Standard business hours: 8:00 a.m. – 5:00 p.m.
  • Inbound, support-focused role
  • Training and onboarding provided
  • Success is measured by responsiveness, quality of support, and customer satisfaction


Compensation, Benefits & Perks

  • Weekly company lunch
  • Monthly company dinner
  • Onsite gym in the building
  • Fully stocked breakroom with snacks and drinks
  • Company activities and team events
  • Convenient location next to freeway entrance/exit