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Customer Success Jobs in Utah (NOW HIRING)

Valid8 Financial, Inc.

Customer Success Manager

Lehi, UT · On-site

$65 - $85/hr

Role Summary The VelociFI Customer Success Manager partners with the Account Management Lead to deliver an exceptional experience to every VelociFI customer. You extend the Lead's reach -- running ...

Kami

UT · On-site

The Opportunity The Customer Success Manager will be a key driver for customer satisfaction and revenue expansion across the suite of products including Kami, Companion, and Book Creator. This role ...

NetDocuments

VP, Customer Success

Lehi, UT

Customer Success Strategy & Growth * Own the post-sale strategy across Customer Success, Renewals, and Partner Delivery Success, with accountability for gross retention, net dollar retention ...

Trovy

Customer Success Associate

Salt Lake City, UT · On-site

$60K - $80K/yr

Role Overview As a Customer Success Associate, you'll be the primary point of contact for Trovy customers -- guiding them through onboarding, answering questions about their HELOC, and making sure ...

Trovy

Customer Success Representative

Salt Lake City, UT · On-site

$20 - $22/hr

Role Overview As a Customer Success Representative, you'll be a front-line point of contact for Trovy customers, helping them move through onboarding, collecting and processing documents, and ...

Broccoli AI

Customer Success Manager

Lehi, UT · On-site

$95K - $120K/yr

AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI agents, and driving revenue growth. You own a book of customers and are responsible for: customer ...

Kadince

Customer Success Manager

Ogden, UT · On-site

$65K - $80K/yr

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

Kadince

Customer Success Manager

Ogden, UT · Remote

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Jobs in Utah

Customer Success information

See Utah salary details

$29.6K

$75.6K

$127.5K

How much do customer success jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success in Utah is $75,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $90,100.00 per year, depending on experience, location, and employer.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What are the most commonly searched types of Customer Success jobs in Utah?

The most popular types of Customer Success jobs in Utah are:

What are popular job titles related to Customer Success jobs in Utah?

For Customer Success jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Success jobs in Utah look for?

The top searched job categories for Customer Success jobs in Utah are:

What cities in Utah are hiring for Customer Success jobs?

Cities in Utah with the most Customer Success job openings:

Customer Success jobs near you
Infographic showing various Customer Success job openings in Utah as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 78% In-person, 3% Hybrid, and 19% Remote job distribution, with an average salary of $75,619 per year, or $36.4 per hour.

Customer Success Associate

McQuade Organization

Logan, UT • On-site

Full-time

Re-posted 17 days ago

Job description

Responsibilities

Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.

What We’re Looking For:

• Strong communication and people skills.

• A customer-first mindset and a desire to make a positive impact.

• A proactive attitude and adaptability to work in a fast-paced environment.

• Sales or customer service experience is a plus, but not required – we’ll train you!

Apply