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Customer Success Supervisor Jobs in Raleigh, NC (NOW HIRING)

Dinerstein Companies

Maintenance Supervisor

Raleigh, NC · On-site

The extra degree of customer service makes all the difference. TDC looks for dynamic individuals ... Our commitment to your success is enhanced by competitive compensation, and an extensive benefits ...

Dinerstein Companies

Maintenance Supervisor

Raleigh, NC · On-site

The extra degree of customer service makes all the difference. TDC looks for dynamic individuals ... Our commitment to your success is enhanced by competitive compensation, and an extensive benefits ...

Ross Stores

Area Supervisor

Garner, NC

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

Ross Stores

Area Supervisor

Apex, NC

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

Ross Stores

Area Supervisor

Durham, NC

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

dd's Discounts Stores

Area Supervisor

Raleigh, NC · On-site

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

Ross Stores

Area Supervisor

Wake Forest, NC

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

Ross Stores

Area Supervisor

Raleigh, NC

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

Ross Stores

Area Supervisor

Durham, NC

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

Ross Stores

Area Supervisor

Raleigh, NC

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

Ross Stores

Area Supervisor

Selma, NC

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

Ross Stores

Area Supervisor

Cary, NC

... success and growth. Our focus has always been bringing our customers a constant stream of high ... Area Supervisors are responsible for opening and closing the Store, supervising Associates, and ...

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Showing results 41-60

All JobsCustomer Success Supervisor JobsCustomer Success Supervisor Jobs in Raleigh, NC

Customer Success Supervisor information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do customer success supervisor jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success supervisor in Raleigh, NC is $80,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

What is a customer success supervisor?

A Customer Success Supervisor is a professional responsible for leading and managing a team of customer success representatives. Their main goal is to ensure customers have a positive experience with a company's products or services by addressing their needs, resolving issues, and helping them achieve their desired outcomes. They monitor team performance, provide coaching and training, and develop strategies to improve customer satisfaction and retention. Customer Success Supervisors often collaborate with other departments to advocate for the customer and enhance overall service delivery.

How does a customer success supervisor balance team management with direct customer engagement?

A Customer Success Supervisor often splits their time between overseeing a team of customer success representatives and actively engaging with key clients. While their primary responsibility is to coach, mentor, and support their team to ensure high-quality service, they also step in to resolve escalated issues, analyze customer feedback, and collaborate with other departments like sales or product management. This dual focus requires strong organizational skills and the ability to prioritize both team development and customer satisfaction. Balancing these aspects is crucial for driving overall customer retention and team performance.

What are the key skills and qualifications needed to thrive as a customer success supervisor, and why are they important?

To thrive as a Customer Success Supervisor, you need expertise in client relationship management, problem-solving, and a background in business or related fields, often supported by experience in customer success or account management roles. Familiarity with CRM platforms like Salesforce or Zendesk, and sometimes certifications in customer success or project management, are commonly required. Strong leadership, communication, and conflict resolution skills help you motivate teams and build positive client interactions. These abilities are essential for driving customer retention, ensuring satisfaction, and leading teams effectively in a service-oriented environment.

What is the difference between Customer Success Supervisor vs Customer Support Manager?

AspectCustomer Success SupervisorCustomer Support Manager
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in customer success or account managementUsually requires a bachelor's degree; experience in customer service or support roles
Work EnvironmentFocuses on proactive engagement, onboarding, and retention strategies with clientsHandles reactive support issues, troubleshooting, and resolving customer complaints
Employer & Industry UsageCommon in SaaS, tech, and subscription-based companiesWidely used across various industries including tech, retail, and service sectors

The Customer Success Supervisor primarily focuses on proactive client engagement and retention, whereas the Customer Support Manager handles reactive support issues. Both roles require strong communication skills and customer-oriented experience, but their daily responsibilities and strategic focus differ significantly.

What are popular job titles related to Customer Success Supervisor jobs in Raleigh, NC?

For Customer Success Supervisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Success Supervisor jobs in Raleigh, NC look for?

The top searched job categories for Customer Success Supervisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Success Supervisor jobs?

Cities near Raleigh, NC with the most Customer Success Supervisor job openings:

Customer Success Supervisor jobs near you
Infographic showing various Customer Success Supervisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $80,741 per year, or $38.8 per hour.

Security Officer - Supervisor - Daily pay

GardaWorld

Durham, NC • On-site

$19.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 413 frontline employees who took The Breakroom Quiz

89th of 118 rated security

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Officer. Ready to suit up as a SUPERVISOR and lead your team to success. Are you a leader.

Are you good at managing a team and problem solving. Do you want a career in security. What matters most in a role like this is your ability to build meaningful connections.

Tell us about how your natural ability to engage with others reassures and inspires confidence. As a Supervisor you are given the opportunity to lead by example, to bring ideas and solutions to clients and engagement with your team. What's in it for you: Site Location: Durham, NC Shift: Wednesday/Thursday, 10pm - 6am Competitive hourly wage of $19.65/hr (DailyPay is available for GardaWorld employees!) A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid holidays, disability coverage, and life insurance options Career growth opportunities at GardaWorld Uniform provided at no cost Responsibilities of a Shift Supervisor Customer service duties like welcoming, verifying identity, and guiding visitors Manage access control Perform regular patrols to identify potential risks Inspect security equipment and report any maintenance needs Respond to incidents, provide first aid, and coordinate with emergency teams Answer questions in person or by phone Write incident reports and communicate security concerns Ensure the safety and protection of individuals and property Scheduling Ensuring all posts remain covered Communicating with your manager Qualifications for Concierge Security Guard Be authorized to work in the U.S

PPSB license required CPR required Valid Drivers License Required Be able to provide documentation of High School Diploma or GED Be able to ace (and pass) an extensive screening process Exceptional customer service skills Proficient in basic phone & computer skills If you have Security, Military, Law Enforcement experience - even better. You have a state license if required In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job.

26% of our corporate employees started as frontline workers. If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you. Make sure to check out all our jobs. We also have tactical, surveillance, and even casual roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended. It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment.

This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. NC License Number: 1978-GP Apply.

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