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Customer Success Project Manager Jobs in Michigan

Customer Project Manager

Auburn Hills, MI · On-site

$77K - $98K/yr

Manage end-to-end project delivery for assigned customer accounts, ensuring alignment with project scope, timeline, and budget requirements * Serve as the primary liaison between customers and ...

Customer Project Manager

Auburn Hills, MI · On-site

$77K - $98K/yr

Manage end-to-end project delivery for assigned customer accounts, ensuring alignment with project scope, timeline, and budget requirements * Serve as the primary liaison between customers and ...

Customer Project Manager

Auburn Hills, MI · On-site

$77K - $98K/yr

Manage end-to-end project delivery for assigned customer accounts, ensuring alignment with project scope, timeline, and budget requirements * Serve as the primary liaison between customers and ...

Use tools like CRM and Jira to track progress, client engagement, and initiatives * Create polished ... client success and go beyond answering questions-you build relationships and trust. Engaging ...

The Project Manager ensures projects are delivered with high customer satisfaction, demonstrating ... Customer Success Team. • Identifying potential risks, roadblocks, and changes in the original ...

$5.6K - $6.0K/mo

... CRM systems. • Track open customer requests and follow-up items. • Document customer ... success workflows.

Project/Program Management Job Schedule: Full time Remote: No The Opportunity ... JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide ...

Project/Program Management Job Schedule: Full time Remote: No The Opportunity ... JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide ...

Lead and manage projects related to marketing campaigns, product launches, and promotional ... sales, customer success, and other departments, to define project objectives, requirements ...

New

Project/Program Management Job Schedule: Full time Remote: No The Opportunity ... JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide ...

Showing results 41-60

Customer Success Project Manager information

See Michigan salary details

$28.3K

$72.4K

$122K

How much do customer success project manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success project manager in Michigan is $72,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $86,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What are popular job titles related to Customer Success Project Manager jobs in Michigan?

For Customer Success Project Manager jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Customer Success Project Manager jobs?

Cities in Michigan with the most Customer Success Project Manager job openings:

Infographic showing various Customer Success Project Manager job openings in Michigan as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $72,398 per year, or $34.8 per hour.

Customer Project Manager

Aumovio

Auburn Hills, MI • On-site

$77K - $98K/yr

Full-time

Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Company Description

 Since its spin-off in September 2025, AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide-ranging portfolio that makes mobility safe, exciting, connected, and autonomous. This includes sensor solutions, displays, braking and comfort systems as well as comprehensive expertise in software, architecture platforms, and assistance systems for software-defined vehicles. In the fiscal year 2024 the business areas, which now belong to AUMOVIO, generated sales of 19.6 billion Euro. The company is headquartered in Frankfurt, Germany and has about 87.000 employees in more than 100 locations worldwide

    Job Description

    We are seeking a Customer Project Manager to join our team in Auburn Hills, United States. In this role, you will serve as the primary point of contact for our customers while managing complex projects from initiation through successful completion. You will coordinate cross-functional teams, ensure customer satisfaction, and deliver projects on time and within budget. The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a commitment to exceeding customer expectations.

    • Manage end-to-end project delivery for assigned customer accounts, ensuring alignment with project scope, timeline, and budget requirements
    • Serve as the primary liaison between customers and internal teams, maintaining clear and consistent communication throughout the project lifecycle
    • Develop comprehensive project plans, including timelines, resource allocation, and risk mitigation strategies
    • Monitor project progress, track key performance indicators, and provide regular status updates to stakeholders and customers
    • Identify potential risks and issues early, implementing proactive solutions to minimize project delays or cost overruns
    • Coordinate with cross-functional teams including engineering, operations, and quality assurance to ensure seamless project execution
    • Manage customer expectations and address concerns promptly, fostering long-term relationships and repeat business
    • Maintain detailed project documentation and ensure compliance with company standards and customer requirements
    • Conduct project reviews and lessons-learned sessions to continuously improve processes and customer satisfaction
    • Customize project approaches based on individual customer needs while maintaining operational efficiency
    Qualifications

    WHAT YOU BRING TO THE ROLE :

    • Bachelor degree 
    • 7+ years of experience in project management, customer account management, or related roles
    • Proven ability to manage multiple projects simultaneously while maintaining attention to detail
    • Strong interpersonal and communication skills with the ability to interact effectively with customers and internal teams
    • Excellent time management and organizational skills with demonstrated ability to prioritize competing demands
    • Experience with budget management and cost tracking
    • Strong problem-solving skills and ability to make sound decisions under pressure
    • Experience with risk management and mitigation strategies
    • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job posting.
    • Relocation assistance is not offered for this position. 

    ADDITIONAL WAYS TO STAND OUT

    • Bachelor degree in an Engineering discipline 
    • Knowledge of ADAS product functionality. 
    • Background in a manufacturing, technology, or professional services environment
    • Familiarity with Agile or Waterfall project management methodologies
    • Experience with customer relationship management (CRM) systems
    • Proficiency in project management tools and software (such as planisware, Jira, or similar platforms)

    Additional Information

    THE PERKS 

    • Immediate Benefits 
    • Robust Total Rewards Package
    • Paid Time Off
    • Employee Discounts
    • Competitive Bonus Programs
    • Employees 401k Match
    • Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
    • Employee Assistance Program
    • Future Growth Opportunities, including personal and professional
    • And many more benefits that come with working for a global industry leader!

    All your information will be kept confidential according to EEO guidelines.

    EEO-Statement:
    EEO / AA / Disabled / Protected Veteran Employer. AUMOVIO offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, AUMOVIO complies with government regulations, where they apply, including affirmative action responsibilities for qualified individuals with a disability and protected veterans. To be considered, you must apply for a specific position for which AUMOVIO has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, AUMOVIO provides reasonable accommodations to qualified individuals with a disability.
    Ready to take your career to the next level? The future of mobility isn’t just anyone’s job. ​Make it yours! ​Join AUMOVIO. Own What’s Next.​