ZipRecruiter

Log In

1

Customer Success Project Manager Jobs in Michigan

Trintech

Manager, Customer Success

Norway, MI · On-site

$90 - $130/hr

Highly organised with strong project management, prioritisation, and problem-solving abilities ... Experience with Customer Success platforms and business systems such as Gainsight, Salesforce ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship management, driving value for customers. Here's what we're seeking:

SWIVEL

Customer Success Manager

Grand Rapids, MI · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

SWBC

Customer Success Manager

Grand Rapids, MI · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

Swbc

Customer Success Manager

Grand Rapids, MI

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

Gosvt

Customer Success Manager

Brighton, MI · On-site

$55 - $75/hr

SUMMARY OF FUNCTIONS The Customer Success Manager will engage in daily proactive customer ... Performs other project duties as required. ORGANIZATIONAL RELATIONSHIPS Reports directly to the ...

Autodesk

Business Customer Success Manager

Novi, MI · On-site

$72K - $128K/yr

Understanding of construction project lifecycles, field-to-office workflows, or digital ... Experience using Customer Success platforms such as Gainsight (or similar tools) to manage health ...

Kendall Group

Customer Success Advocate

Portage, MI · On-site

Experience working cross-functionally with solution consultants, sales, marketing, project managers ... Work Experience: 3 years' experience as a Customer Success Manager; exposure to Industrial ...

next page

Showing results 1-20

All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Michigan

Customer Success Project Manager information

See Michigan salary details

$28.3K

$72.4K

$122K

How much do customer success project manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success project manager in Michigan is $72,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $86,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What are popular job titles related to Customer Success Project Manager jobs in Michigan?

For Customer Success Project Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Success Project Manager jobs in Michigan look for?

The top searched job categories for Customer Success Project Manager jobs in Michigan are:

What cities in Michigan are hiring for Customer Success Project Manager jobs?

Cities in Michigan with the most Customer Success Project Manager job openings:

Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Michigan as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $72,398 per year, or $34.8 per hour.

Sponsor Success Project Manager

Perrigo

Grand Rapids, MI • On-site

Full-time

Re-posted 11 days ago

Perrigo rating

8.5

Company rating: 8.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

19th of 86 rated pharmaceutical

Job description

Overview

In this dynamic position, you will play a crucial role in ensuring the success of our sponsors by managing various projects that align with their goals and expectations. Your ability to coordinate, communicate, and deliver results will be key to fostering strong relationships and driving satisfaction.

Key Responsibilities
  • Oversee multiple projects from initiation to completion, ensuring alignment with sponsor objectives.
  • Develop and maintain project plans, timelines, and budgets while communicating progress to stakeholders.
  • Act as the primary point of contact for sponsors, addressing inquiries and providing updates on project status.
  • Collaborate with cross-functional teams to ensure successful project execution and resolve any issues that may arise.
  • Analyze project outcomes and provide feedback for continuous improvement.
Requirements
  • Proven experience in project management or a similar role.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills to build relationships with stakeholders.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Proficiency in project management software and tools.
Nice to have
  • Experience in the healthcare or pharmaceutical industry.
  • Project management certification (e.g., PMP, PRINCE2).
  • Familiarity with data analysis tools and techniques.

What Perrigo employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom