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Customer Success Program Manager Jobs in Tyler, TX

ALPHA EXECUTIVE CONSULTING INC

Be Seen First

Customer Sales Associate

Flint, TX · On-site

$3.0K - $5.0K/mo

... energy management problems, ensuring customer satisfaction, and driving business success ... Recognition programs and team competitions that reward top performers. * Consistent scheduling that ...

ALPHA EXECUTIVE CONSULTING INC

Be Seen First

Customer Sales Associate

Flint, TX · On-site

$3.0K - $5.0K/mo

... energy management problems, ensuring customer satisfaction, and driving business success ... Recognition programs and team competitions that reward top performers. * Consistent scheduling that ...

Home Depot

Pro Customer Service/Sales

Tyler, TX

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Home Depot

Pro Customer Service/Sales

Tyler, TX · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Employbridge

Staffing Assistant (Seasonal)

Tyler, TX · On-site

... the customer success team. • Provides support to the recruiting team as needed to ensure ... Employee discount program offering savings on travel, entertainment, shopping, and more! * Wireless ...

EmployBridge

Staffing Assistant (Seasonal)

Tyler, TX · On-site

... the customer success team. • Provides support to the recruiting team as needed to ensure ... Employee discount program offering savings on travel, entertainment, shopping, and more! * Wireless ...

Employbridge

Staffing Assistant (Seasonal)

Tyler, TX · On-site

... to the customer success team. * Provides support to the recruiting team as needed to ensure ... Documents unemployment terms and details in CRM. * Creates, processes, and files all purchase ...

Delek US

Lead Project Manager - Tyler, TX

Tyler, TX · On-site

With some of the highest bonus payouts in recent years, we know that our success is due to our ... Project/Program Management * FLSA Status: Exempt * Job Function: Project/Program Management ...

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All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Tyler, TX

Customer Success Program Manager information

See Tyler, TX salary details

$30.6K

$78.3K

$131.9K

How much do customer success program manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer success program manager in Tyler, TX is $78,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $93,300.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are popular job titles related to Customer Success Program Manager jobs in Tyler, TX?

For Customer Success Program Manager jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching Customer Success Program Manager jobs in Tyler, TX look for?

The top searched job categories for Customer Success Program Manager jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Customer Success Program Manager jobs?

Cities near Tyler, TX with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Tyler, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $78,274 per year, or $37.6 per hour.

Account Manager - State Farm Agent Team Member

John Merrill - State Farm Agent

Tyler, TX • On-site

$50K - $70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Benefits:
  • Simple IRA
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2000 and currently lead a team of 10. Before becoming an agent, I worked for State Farm Corporate, where I developed a passion for serving customers and building great teams. I'm a graduate of Texas A&M University, a proud husband, father, and grandfather, and enjoy golfing, fishing, and spending time with my family.
Giving back to the community is one of our core values. Our agency proudly supports Bethesda Health Clinic, cancer awareness initiatives, and the Hispanic Business Association. We believe in serving our community with the same care and dedication we provide our customers every day.
Our agency offers health benefits, a Simple IRA, performance bonuses and commissions, professional development, growth opportunities, fun team competitions, and exciting incentive programs. We love celebrating success - including one of our favorite traditions, a money machine that showers our top performers with $100 bills!
Our culture is energetic, family-oriented, and supportive. We embrace diversity and are proud to have a strong Spanish-speaking presence, living by the philosophy, "We do more than speak your language." I'm looking for someone who is motivated, creative, and enjoys working as part of a collaborative team.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for John Merrill - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.
  • Bilingual Spanish highly preferred.