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Customer Success Program Manager Jobs in Tyler, TX

Federal Heath

Program Coordinator

Jacksonville, TX · On-site

At Federal Heath, our success is a direct result of our exceptional people. We are looking to add a ... Manage timelines including tracking through each phase of the program. * Make all vested parties ...

Whataburger

Customer Satisfaction Manager

Tyler, TX · On-site

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers ... We commit to training our people because your success is our success. And we put our money where ...

Whataburger

Customer Satisfaction Manager

Kilgore, TX · On-site

$10 - $11/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers ... We commit to training our people because your success is our success. And we put our money where ...

Whataburger

Customer Satisfaction Manager

Tyler, TX · On-site

$11 - $12/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers ... We commit to training our people because your success is our success. And we put our money where ...

Whataburger

Customer Satisfaction Manager

Kilgore, TX · On-site

$11/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers ... We commit to training our people because your success is our success. And we put our money where ...

Whataburger

Customer Satisfaction Manager

Lindale, TX · On-site

$10 - $11/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers ... We commit to training our people because your success is our success. And we put our money where ...

Whataburger

Customer Satisfaction Manager

Tyler, TX · On-site

$12 - $13/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers ... We commit to training our people because your success is our success. And we put our money where ...

Whataburger

Customer Satisfaction Manager

Tyler, TX · On-site

$11 - $12/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers ... We commit to training our people because your success is our success. And we put our money where ...

Whataburger

Customer Satisfaction Manager

Mineola, TX · On-site

$11 - $12/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers ... We commit to training our people because your success is our success. And we put our money where ...

Peltier KIA Tyler

Service Advisor

Tyler, TX · On-site

Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance * Consistent record of service and sales success * Strong record of ...

Peltier KIA Tyler

Service Advisor

Tyler, TX · On-site

Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance * Consistent record of service and sales success * Strong record of ...

Peltier KIA Tyler

Service Advisor

Tyler, TX · On-site

Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance * Consistent record of service and sales success * Strong record of ...

Peltier KIA Tyler

Service Advisor

Tyler, TX · On-site

Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance * Consistent record of service and sales success * Strong record of ...

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Showing results 21-40

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Tyler, TX

Customer Success Program Manager information

See Tyler, TX salary details

$30.6K

$78.3K

$131.9K

How much do customer success program manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer success program manager in Tyler, TX is $78,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $93,300.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What are popular job titles related to Customer Success Program Manager jobs in Tyler, TX?

For Customer Success Program Manager jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching Customer Success Program Manager jobs in Tyler, TX look for?

The top searched job categories for Customer Success Program Manager jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Customer Success Program Manager jobs?

Cities near Tyler, TX with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Tyler, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $78,274 per year, or $37.6 per hour.

Program Coordinator

Jacksonville, TX • On-site

Federal Heath
See more jobs at Federal Heathexternal

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Job Description
Job Description
At Federal Heath, our success is a direct result of our exceptional people. We are looking to add a talented and motivated Program Coordinator who shares our values of teamwork, commitment, integrity, and mutual respect to our Jacksonville, TX or Racine, WI team!
Position Overview:
The Program Coordinator - Petroleum will be responsible for the coordination of accounts as
assigned, through direct communication with customers and sales.
Additional Responsibilities include:
  • Coordinate all process activities for the accounts assigned.
  • Manage timelines including tracking through each phase of the program.
  • Make all vested parties (internal and external) aware of the timelines.
  • Maintain budget control of project including status reports.
  • Update status reports and attend weekly status meetings.
  • Meet forecast of revenue for locations coordinated.
  • Accomplish customer (internal and external) satisfaction assurance.
  • Achieve timely closings to meet weekly forecasts.
Qualifications:
  • Bachelor’s in business or related experience or project management experience preferred
  • 2 years of experience in Project Management or related field
  • Language Ability: Excellent written and verbal communication skills are required. Ability
  • to read and interpret documents such as invoices, reports, and procedure manuals.
  • Ability to write reports and internal and external communications and correspondence.
  • Ability to effectively present information and respond to questions from coworkers and
  • customers.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure,
  • using whole numbers, common fractions, and decimals. Ability to compute rate, ratio,
  • percent and square footage.
  • Reasoning Ability: Ability to apply common sense understanding to carry out
  • instructions finished in written, oral, or diagram form. Ability to meet deadlines is critical.
  • Time management and prioritizations skills are essential. Highly effective problem-solving
  • skills are essential.
  • Computer Skills: Must be proficient in Microsoft Office programs, especially Excel. Word
  • processing, databases, and email are also required.
Benefits
We pay competitive wages and offer a comprehensive benefits package, including:
  • Health, dental, and vision care
  • Flexible Spending Plans
  • Tuition Reimbursement
  • 401(k) Plans
  • Paid vacation and holidays
  • And more!
If you're looking for an interesting career in a unique industry, contact us for consideration!

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