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Customer Success Program Manager Jobs in Mobile, AL

Safety Plus, Inc.

Sales Account Executive

Mobile, AL · On-site

$75K - $90K/yr

Customer-First Mindset: We align every decision with customer success, ensuring we deliver ... Full-Cycle Sales Management: Own the entire sales process from initial contact to contract ...

Buckle

Management Trainee Program

Mobile, AL · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

The Buckle

Management Trainee Program

Mobile, AL · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Buckle

Management Trainee Program

Foley, AL · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Buckle

Management Trainee Program

Foley, AL · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

The Buckle

Management Trainee Program

Foley, AL · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Buckle

Management Trainee Program

Mobile, AL · On-site

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

micro1 AI

Revenue Operations Manager - Remote

Mobile, AL · Remote

$130K - $180K/yr

Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ... Demonstrated ability to manage collections and resolve billing disputes with professionalism and ...

LifeWise Academy

Program Director

Mobile, AL · On-site

Coordinate teams to ensure classes run smoothly and safely Managing Program Operations * Oversee ... Maintain compliance with school policies and LifeWise Academy procedures What Success Looks Like

micro1 AI

Accounts Receivable Manager - Remote

Mobile, AL · Remote

$130K - $180K/yr

Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ... Demonstrated ability to manage collections and resolve billing disputes with professionalism and ...

C Spire

Senior Programmatic Specialist

Mobile, AL · Remote

$115K - $115K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... You will personally manage campaigns, media investments, audience strategies, and performance ...

Cspire_telapex

Senior Programmatic Specialist

Mobile, AL · Remote

$115K - $115K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... You will personally manage campaigns, media investments, audience strategies, and performance ...

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Showing results 1-20

All JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Mobile, AL

Customer Success Program Manager information

See Mobile, AL salary details

$26.7K

$68.3K

$115.1K

How much do customer success program manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for customer success program manager in Mobile, AL is $68,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $81,400.00 per year, depending on experience, location, and employer.

What is a Customer Success Program Manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What is a typical CSM salary?

A Customer Success Program Manager (CSM) typically earns between $70,000 and $120,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries may earn higher salaries, often supplemented with bonuses or incentives. Strong communication skills and familiarity with customer relationship management (CRM) tools are valuable in this role.

Is being a CSM stressful?

Customer Success Program Managers often face stress due to managing client relationships, meeting retention targets, and handling escalations. The role requires strong communication, problem-solving skills, and the ability to prioritize tasks in a fast-paced environment, which can contribute to work-related stress.

Will AI replace CSM?

AI cannot fully replace Customer Success Program Managers, as their role involves building relationships, understanding customer needs, and providing personalized support that AI tools currently cannot replicate. Instead, AI is used to automate routine tasks, analyze data, and enhance decision-making, allowing CSMs to focus on strategic and relationship-driven activities. Success in this role often requires strong communication skills, industry knowledge, and the ability to adapt to evolving customer requirements.

What are the key skills and qualifications needed to thrive as a Customer Success Program Manager, and why are they important?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a Customer Success Program Manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What job categories do people searching Customer Success Program Manager jobs in Mobile, AL look for? The top searched job categories for Customer Success Program Manager jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Customer Success Program Manager jobs? Cities near Mobile, AL with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Mobile, AL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $68,271 per year, or $32.8 per hour.
Sales Account Executive

Sales Account Executive

Safety Plus, Inc.

Mobile, AL • On-site

$75K - $90K/yr

Full-time

Posted 21 days ago

Job description

Company Overview

At Safety Plus Inc., we believe worker safety is a basic human right. We empower businesses with innovative SaaS technology and technology-enabled safety services, ensuring every worker returns home safely. Our mission is to simplify modern safety and transform how organizations protect their people—because failure is not an option.

As the trusted leader in safety management, we are redefining workplace safety through advanced real-time insights, automation, and expert consulting. Our commitment to customer-first solutions, continuous innovation, and data-driven safety programs enables our customers to reduce risk, increase compliance, and build a stronger safety culture.

Why Choose Safety Plus Inc?

If you're looking for a career where you can make a tangible impact, grow professionally, and work with a team committed to saving lives and shaping the future of safety, Safety Plus is the place for you.

  • Customer-First Mindset: We align every decision with customer success, ensuring we deliver measurable value in workplace safety.
  • Technology & Innovation: Our cutting-edge software solutions and AI-powered insights help businesses stay ahead of safety challenges.
  • High-Performance Culture: We uphold the Gold Standard in performance, ensuring that our team members continuously grow, lead, and innovate.
  • Mission-Driven Impact: Every role at Safety Plus contributes to reducing workplace fatalities and injuries, making a real difference in people’s lives.
  • Professional Growth: We invest in our employees through structured career development, mentorship, and leadership opportunities.

Position Overview

Are you a deal-closer who thrives on turning conversations into partnerships? At Safety Plus, we’re looking for a dynamic Sales Account Executive to help fuel our explosive growth. You’ll be at the forefront of transforming how businesses protect their people—introducing cutting-edge safety technology that’s reshaping the industry.

As an AE, you won’t just sell software—you’ll be solving real problems for real people. You’ll own the entire sales cycle, build relationships with safety-conscious organizations, and show them how our solutions can save time, reduce risk, and ultimately save lives. If you love winning, learning, and making an impact, this is your launchpad.

Key Responsibilities

  • Full-Cycle Sales Management: Own the entire sales process from initial contact to contract execution.
  • Pipeline Development: Prospect and qualify leads through outbound efforts and inbound interest.
  • Consultative Selling: Understand customer needs, pain points, and goals to position Safety Plus’s solutions effectively.
  • Demonstrations & Presentations: Conduct engaging product demos tailored to the prospect’s needs.
  • Negotiation & Closing: Manage contract negotiations and close deals to achieve or exceed sales targets.
  • CRM Management: Maintain accurate and up-to-date records of interactions, opportunities, and forecasts in Salesforce.
  • Market Insights: Stay informed on industry trends, competitive offerings, and evolving customer needs.
  • Team Collaboration: Work closely with marketing, product, and customer success teams to ensure a seamless customer experience.

Qualifications

  • Experience: 2–5 years of B2B sales experience, preferably in SaaS or a tech-enabled service industry.
  • Sales Skills: Proven track record of meeting or exceeding sales quotas through consultative selling techniques.
  • Tech Savvy: Proficient in using CRM systems like Salesforce and other sales tools.
  • Communication: Exceptional written, verbal, and presentation skills.
  • Self-Starter: Highly motivated and capable of working independently in a fast-paced environment.
  • Customer Focused: A genuine interest in understanding customer needs and delivering value.
  • Team Player: Collaborative approach with the ability to work across teams to achieve shared goals.