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Customer Success Manager Jobs in Mobile, AL (NOW HIRING)

Quadient

Merchant Solution Consultant

Mobile, AL

Manage the end-to-end merchant onboarding process, ensuring all documentation, underwriting, and ... Partner with Customer Success, Product, and Finance to develop and maintain customer health ...

CarNow

Account Manager

Mobile, AL · On-site

$85K - $105K/yr

... to ensure customer success. Responsibilities: * Provides in person account management to a ... designated book of business between 75-120 dealer accounts. * Attends onboarding and pre-launch ...

CarNow

Account Manager

Mobile, AL

... to ensure customer success. Responsibilities: * Provides in person account management to a ... designated book of business between 75-120 dealer accounts. * Attends onboarding and pre-launch ...

CarNow

Account Manager

Mobile, AL · On-site

$85K - $105K/yr

... customer success. Responsibilities:Provides in person account management to a designated book of ... business between 75-120 dealer accounts.Attends onboarding and pre-launch consultation calls with ...

Safety Plus, Inc.

Sales Account Executive

Mobile, AL · On-site

$75K - $90K/yr

Customer-First Mindset: We align every decision with customer success, ensuring we deliver ... Full-Cycle Sales Management: Own the entire sales process from initial contact to contract ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Mobile, AL

Customer Success Manager information

See Mobile, AL salary details

$32.3K

$82.4K

$138.9K

How much do customer success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success manager in Mobile, AL is $82,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Mobile, AL?

The most popular types of Customer Success jobs in Mobile, AL are:

What are popular job titles related to Customer Success Manager jobs in Mobile, AL?

For Customer Success Manager jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager jobs in Mobile, AL look for?

The top searched job categories for Customer Success Manager jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Customer Success Manager jobs?

Cities near Mobile, AL with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,427 per year, or $39.6 per hour.

Travel Customer Success Coordinator

Hope's Global Getaways

Fairhope, AL • On-site

$17 - $22.25/hr

Other

Re-posted 10 days ago

Job description

About the job Travel Customer Success Coordinator
Position Overview
Our growing remote team is looking for customer-focused individuals who enjoy helping others, coordinating details, and creating positive travel experiences. As a Travel Customer Success Coordinator, you'll work closely with clients throughout their travel journey, providing support, answering questions, and helping ensure every trip is planned with care and attention to detail.
This opportunity is ideal for individuals who enjoy communication, problem-solving, and building strong client relationships while working in a flexible remote environment.
Key Responsibilities

  • Support clients throughout the vacation planning and booking process
  • Gather information about traveler preferences, interests, and travel objectives
  • Research destinations, resorts, hotels, cruises, excursions, and transportation options
  • Recommend travel experiences that align with client needs and expectations
  • Assist with reservations, itinerary coordination, and trip organization
  • Provide travelers with confirmations, schedules, travel documents, and important updates
  • Help manage itinerary revisions, travel changes, and special accommodations
  • Track upcoming departures and help ensure arrangements are finalized accurately
  • Maintain organized client records and communication history within company systems
  • Participate in training programs, supplier education, and professional development activities
Benefits & Advantages
  • 100% remote position
  • Flexible scheduling opportunities
  • Comprehensive onboarding and training program
  • Ongoing mentorship and support from experienced team members
  • Professional growth and advancement opportunities
  • Performance-based incentives and recognition
  • Travel-related discounts and exclusive industry perks
  • Positive and collaborative virtual work environment
  • Access to ongoing learning and educational resources
Qualifications
  • Excellent verbal and written communication skills
  • Strong relationship-building and customer support abilities
  • Effective organizational and multitasking skills
  • Ability to manage multiple client interactions with attention to detail
  • Comfortable using online systems, booking platforms, and digital communication tools
  • Professional, proactive, and service-oriented mindset
  • Self-motivated with the ability to work independently
  • Reliable internet connection and basic computer proficiency
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions
Ideal Candidate Profile
Candidates who excel in this role often:
  • Enjoy helping others create meaningful travel experiences
  • Build trust through friendly and professional communication
  • Stay organized while balancing multiple responsibilities
  • Adapt easily to changing schedules and client requests
  • Take ownership of tasks and follow through consistently
  • Have an interest in travel, tourism, hospitality, customer success, client relations, or remote professional opportunities

Apply