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Customer Success Partner Jobs in Reno, NV (NOW HIRING)

Thermo Systems

Control Systems Engineer

Sparks, NV · On-site

Who We Are : Thermo Systems is a global, full-service control systems integration partner ... customer success, and financial strength. Job Summary: Works on control system projects; gains ...

hyve solutions

Warehouse Trainer

Reno, NV · On-site

... single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital ...

Hyve Solutions

Warehouse Trainer

Reno, NV · On-site

... single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital ...

KINDERCARE

Teacher at CAS Elementary School

Reno, NV · On-site

Support your center's success; partner with center staff and leadership to achieve goals around ... Outstanding customer service skills, strong organizational skills, and the ability to multi-task ...

KINDERCARE

Lead Teacher at CAS Elementary School

Reno, NV · On-site

$15 - $20/hr

Support your center's success; partner with center staff and leadership to achieve goals around ... Outstanding customer service skills, strong organizational skills, and the ability to multi-task ...

KINDERCARE

Teacher at CAS Elementary School

Reno, NV · On-site

Support your center's success; partner with center staff and leadership to achieve goals around ... Outstanding customer service skills, strong organizational skills, and the ability to multi-task ...

KINDERCARE

Lead Teacher at CAS Elementary School

Reno, NV · On-site

$15 - $20/hr

Support your center's success; partner with center staff and leadership to achieve goals around ... Outstanding customer service skills, strong organizational skills, and the ability to multi-task ...

KINDERCARE

Teachers at McCarran KinderCare

Sparks, NV · On-site

Support your center's success; partner with center staff and leadership to achieve goals around ... Outstanding customer service skills, strong organizational skills, and the ability to multi-task ...

hyve solutions

Manager, Inventory

Reno, NV · On-site

... single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital ...

Hyve Solutions

Manager, Inventory

Reno, NV · On-site

... single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital ...

KINDERCARE

Teachers at Spanish Springs KinderCare

Sparks, NV · On-site

$15.25 - $20.50/hr

Support your center's success; partner with center staff and leadership to achieve goals around ... Outstanding customer service skills, strong organizational skills, and the ability to multi-task ...

KINDERCARE

Teachers at South Reno KinderCare

Reno, NV · On-site

Support your center's success; partner with center staff and leadership to achieve goals around ... Outstanding customer service skills, strong organizational skills, and the ability to multi-task ...

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Showing results 21-40

All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in Reno, NV

Customer Success Partner information

See Reno, NV salary details

$32.4K

$82.8K

$139.6K

How much do customer success partner jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer success partner in Reno, NV is $82,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What are popular job titles related to Customer Success Partner jobs in Reno, NV?

For Customer Success Partner jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Success Partner jobs in Reno, NV look for?

The top searched job categories for Customer Success Partner jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Success Partner jobs?

Cities near Reno, NV with the most Customer Success Partner job openings:

Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in Reno, NV as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,821 per year, or $39.8 per hour.

Control Systems Engineer

Thermo Systems

Sparks, NV • On-site

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Who We Are :
Thermo Systems is a global, full-service control systems integration partner, delivering world-class automation solutions in the District Energy, Life Sciences, and Mission Critical markets. Our diverse leadership and dedicated engineering team are committed to excellence and consistent growth. Our unique company culture, known as "The Thermo Way," strengthens our team by fostering an environment where all members perform their best.
Our commitment to being unified, dynamic, and delivering excellence is evident in how we build trusting relationships through connection and camaraderie, ability to adapt, and focus on integrity and success. These values guide our daily operations and interactions, setting the standard for our team's behavior. As we continue to grow and evolve, "The Thermo Way" supports our goals of becoming a world-class organization, ensuring employee success, customer success, and financial strength.
Job Summary:
Works on control system projects; gains experience in hardware and software design, development, integration, testing, and installation support. Listens, takes direction, and seeks guidance from the assigned project leads, the supervisors, and company leadership.
Education and Experience:
  • Bachelor of Science; Electrical Engineering, Mechanical Engineering, Computer Science, or other pertinent curriculum combined with relevant technical experience.
  • Typically, 0-2 years of experience

Duties and Responsibilities:
Technical Responsibilities:
  • Develop basic troubleshooting skills.
  • Accumulate field experience.
  • Demonstrate the ability to assist other project members during installation, start-up, and commissioning.
  • Acquire Factory Acceptance Tests (FAT) experience.
  • Read and interpret piping & instrumentation diagrams and wiring diagrams.
  • Develop basic understanding of Human-Machine Interface (HMI) and Programmable Logic Controller (PLC) applications.
  • Practice procedures outlined in the company's Quality Management System (QMS).
  • Demonstrate the ability to proof-read self-generated documentation.
  • Develop basic understanding of control system design.
  • Develop basic understanding of Information Technology (IT) system, network infrastructure, and computer system design, as it relates to control system integration.

Customer Service:
  • Communicate in an effective, positive, and proactive manner with customers.
  • Follow customer specific site standards and procedures.
  • Always conduct business in professional manner.
  • Provide excellent customer care and support.
  • Be patient, attentive, and responsive to customers in solving their problems.
  • Always follow up and honor commitments with customers.

Project Responsibilities:
  • Complete assigned tasks accurately, on schedule, and under budget.
  • Understand the scope of work assigned to you, identify when issues arise that are beyond that scope, and communicate those issues to the assigned project lead.
  • Provides accurate feedback on status of assigned tasks.

Required Skills and Abilities:
  • Committed to personal development by gaining new skills and experiences.
  • Displays patience when working with others.
  • Listens closely and actively seeks knowledge from senior staff members.
  • Able to solve problems.
  • Maintain professional relations with co-workers, offer assistance to co-workers when possible, ask for help and guidance from coworkers when necessary, and always treat co-workers with respect.
  • Proficient in Microsoft operating systems and Office tools.
  • Possess and apply hands-on electrical and mechanical skills.
  • Proficient with multimeter, signal generators, and other hand tools.
  • Work safely, never endangering self, others, or property.
  • Know how and when to use appropriate Personal Protective Equipment (PPE).
  • Promotes a positive/collaborative team culture.

Travel required:
  • Overnight travel may be required up to 50%

On Call:
  • On call rotation participation may be required based on location and client needs.

Work Authorization/Other Requirements:
  • Proof of eligibility to work in the country where the position is located is required.
  • Maintain a valid driver's license.
  • Fit for Duty at all times

Culture:
Model Thermo Systems core values of employee success, customer success and financial strength by:
  • Seeking new and additional business through project change orders, additional services to existing customers, and referrals for new customers/projects. Drive financial success.
  • Be a good teammate, support your colleagues, promote a positive atmosphere for those around you. Drive employee success.
  • Go the extra mile for your customer, take ownership of their needs, over communicate. Drive customer success.
  • Foster an environment of integrity, trust, collaboration, professionalism, serving one another, leading by example, and assuming good intent each and every day.

What You'll Get:
  • Competitive salary, annual bonuses, 401(k) with company match, and business travel reimbursement: We appreciate our employees, and we make sure they know it.
  • Benefits: We offer full-time employees multiple healthcare packages, including low-cost options.
  • Casual Dress: Every day is "Casual Friday"; we want you to be comfortable when you come to work.
  • Training: We offer in-house and factory technical training to keep our staff sharp.
  • Tuition Reimbursement: We encourage academic advancement and professional credentialing.
  • Vacation/Sick Time: We believe work-life balance is essential. Ensuring our employees have time to truly relax and recharge is important to us.
  • Culture & Extras: We provide free lunches, regular team bonding & fun office events, and plenty of company swag.

Visit us at www.thermosystems.com to learn more!
Thermo Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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