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Customer Success Jobs in Reno, NV (NOW HIRING)

Luddites

Customer Success Agent

Sparks, NV · On-site

Customer Success Agent What you'll do * Delight customers via phone and email with fast, friendly, accurate support. * Own the order flow: place orders, confirm details, process returns/exchanges ...

Figure

Customer Success Associate

Reno, NV · On-site

$71K/yr

Customer Success Associate Reno, NV Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by ...

Figure Lending

Customer Success Associate

Reno, NV

$71K/yr

About the Role As a Customer Success Associate, you will be the voice of Figure for customers navigating important financial decisions. You will help them understand our products, move through the ...

Figure Lending

Customer Success Associate

Reno, NV

$71K/yr

About the Role As a Customer Success Associate, you will be the voice of Figure for customers navigating important financial decisions. You will help them understand our products, move through the ...

Apply Early

Figure Lending

Customer Success Associate

Reno, NV · On-site

$71K/yr

About the Role As a Customer Success Associate, you will be the voice of Figure for customers navigating important financial decisions. You will help them understand our products, move through the ...

Ridgeline

Senior Customer Success Manager

Reno, NV · On-site

As a Senior Customer Success Manager, you will play a critical role in supporting a portfolio of mid-enterprise and larger investment and wealth management customers. In this role, you will help ...

Ridgeline

Senior Customer Success Manager

Reno, NV · On-site +1

As a Senior Customer Success Manager, you will play a critical role in supporting a portfolio of mid-enterprise and larger investment and wealth management customers. In this role, you will help ...

Ridgeline

Senior Customer Success Manager

Reno, NV · On-site

As a Senior Customer Success Manager, you will play a critical role in supporting a portfolio of mid-enterprise and larger investment and wealth management customers. In this role, you will help ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in Reno, NV

Customer Success information

See Reno, NV salary details

$32.4K

$82.8K

$139.6K

How much do customer success jobs pay per year?

As of Jul 2, 2026, the average yearly pay for customer success in Reno, NV is $82,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Customer Success roles often pay between $15 and $30 per hour, so earning $2000 weekly typically requires working around 67 hours at the higher end of this range. To increase earnings, professionals can develop strong communication and problem-solving skills, gain relevant certifications, and seek positions with performance-based bonuses or commissions, especially in SaaS or tech companies that value customer retention and upselling. Working efficiently and building expertise can help maximize income within a remote customer success environment.

What are the key skills and qualifications needed to thrive as a Customer Success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What is a typical CSM salary?

A Customer Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may start at lower salaries, while those with specialized skills or in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions.

What jobs pay 4000 a week without a degree?

Customer Success roles typically do not pay $4,000 a week without significant experience or seniority. High-paying jobs that can reach this level without a degree often include sales, real estate, or specialized trades like certain construction or technical roles, but these usually require skills, certifications, or a strong track record rather than formal education. Most roles paying this amount are either commission-based or require extensive experience.

What is a Customer Success role?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

How does a Customer Success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the job of customer success?

Customer Success is a role focused on helping clients achieve their desired outcomes with a company's products or services. It involves building relationships, onboarding new customers, providing support, and ensuring customer satisfaction to promote retention and growth. Professionals in this role often use CRM tools and require strong communication and problem-solving skills.
What are the most commonly searched types of Customer Success jobs in Reno, NV? The most popular types of Customer Success jobs in Reno, NV are:
What are popular job titles related to Customer Success jobs in Reno, NV? For Customer Success jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Customer Success jobs in Reno, NV look for? The top searched job categories for Customer Success jobs in Reno, NV are:
What cities near Reno, NV are hiring for Customer Success jobs? Cities near Reno, NV with the most Customer Success job openings:
Customer Success jobs near you
Infographic showing various Customer Success job openings in Reno, NV as of June 2026, with employment types broken down into 66% Full Time, 31% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,821 per year, or $39.8 per hour.

Customer Success Agent

Luddites

Sparks, NV • On-site

Other

Medical, Retirement, PTO

Posted 28 days ago

Job description

Position: Customer Success Agent
What you'll do
  • Delight customers via phone and email with fast, friendly, accurate support.
  • Own the order flow: place orders, confirm details, process returns/exchanges, and provide product information.
  • Solve problems end-to-end: investigate issues, resolve them promptly, and follow through so nothing falls through the cracks.
  • Manage mail orders efficiently, coordinating with the warehouse for processing and tracking.
  • Keep clean records of interactions, transactions, feedback, and resolutions.
  • Be the customer's voice: surface insights and trends to help improve products, policies, and processes.
  • Availability: flexible schedule including Saturdays; on-site in Sparks, NV.
What you'll bring
  • Experience: prior customer service/support or related role.
  • Communication: clear, warm phone manner and professional writing.
  • Tools: comfort with everyday computer applications; quick to learn new systems.
  • Work style: organized, detail-oriented, and steady under busy, multi-tasking conditions.
  • Mindset: customer-first, resourceful problem solver who enjoys learning our product catalog.
  • Education: High school diploma or equivalent (additional customer service training a plus).
What we offer
  • Competitive compensation.
  • Health insurance for your well-being.
  • 401(k) with company match to invest in your future.
  • Employee ownership dividends-share in the value you help create.
  • Growth & development in a supportive, collaborative team.
How to apply
Send your resume and a brief note about why you're excited to support Luddites' customers to [apply email/URL]. Please include "Customer Support Representative - Sparks" in the subject line. We review every application and will respond to qualified candidates promptly.
Luddites is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive, employee-owned workplace.
Work schedule
  • Monday to Friday
  • Weekend availability
Benefits
  • Paid time off
  • Health insurance
  • 401(k) matching
  • Profit sharing

Apply